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ES
esurance
19d ago

Agile Operations Lead(m/w/x)

Zürich
Full-time, Part-timeWith Home OfficeExperienced

Description

As an Agile Operations Lead, you will support the People and Culture team by driving alignment and accountability. Your role involves facilitating OKR sessions, managing people analytics, and ensuring teams operate efficiently while addressing any delivery risks.

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Requirements

  • Proven experience in agile facilitation, OKR governance, or people operations
  • Analytical mindset with ability to translate data into clear recommendations
  • Stakeholder management skills and fine-tuned communication skills
  • Experience with GSuite, Jira, Confluence, Slack, and advanced Analytics
  • Familiarity with GDPR/compliance in People Analytics
  • Certification in agile frameworks or HR analytics
  • Direct communication style with clarity and empathy
  • Ability to challenge assumptions with data and keep teams motivated

Work Experience

approx. 1 - 4 years

Tasks

  • Facilitate and document OKR planning sessions
  • Conduct bi-weekly check-ins and quarterly retros
  • Validate team capacity and configure OKR tools
  • Maintain planning artifacts like sprint plans and retro boards
  • Run agile ceremonies such as retros, planning, and reviews
  • Ensure rituals are sharp, time-boxed, and outcome-focused
  • Own company-wide people KPIs and create actionable reports
  • Act as the first escalation point for team tensions or delivery risks
  • Coordinate with the People Chapter on organizational improvements
  • Schedule and coordinate recurring company events
  • Track retro actions in Jira/Confluence and follow up with owners
  • Propose data-backed improvements and pilot small-scale initiatives

Tools & Technologies

GSuiteJiraConfluenceSlackadvanced Analytics

Languages

EnglishBusiness Fluent

UkrainianBasic

GermanBasic

PolishBasic

Benefits

Flexible Working

  • Flexible working hours
  • Remote work setup
  • Healthy work-life balance

Mentorship & Coaching

  • Culture supporting personal and professional growth

Startup Environment

  • Agile practices

Career Advancement

  • Regular feedback
  • Clear career paths

Purpose-Driven Work

  • Ownership of meaningful projects

Competitive Pay

  • Transparent grading system

Learning & Development

  • Ongoing development

Healthcare & Fitness

  • Health support
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