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American Airlines
3h ago

Account Manager/Sr Account Manager, Global Sales(m/w/x)

Zürich
Full-timeOn-siteSenior

Description

Portfolio management for leisure and corporate accounts involving joint business partnerships at airline with 6,000+ daily flights. B2B experience with Online Travel Agencies or Global Distribution Systems required. Extensive flight privileges for family and friends.

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Requirements

  • Airline, GDS, or travel account management experience
  • Strong leadership and motivation skills
  • Administrative, negotiation, and interpersonal skills
  • Commercial acumen and communication skills
  • B2B experience in Leisure and OTAs
  • Organizational, analytical, and problem-solving skills
  • Proactive professional challenging the status quo
  • Independent work and cross-cultural ability
  • Excellent strategic and analytical skills
  • Sound judgment and decision-making ability
  • Self-motivation and positive attitude
  • Knowledge of indirect sales and airlines
  • Willingness to travel internationally

Education

Bachelor's degree
OR
Master's degree

Work Experience

approx. 4 - 6 years

Tasks

  • Manage a portfolio of business, leisure, and corporate accounts
  • Identify revenue opportunities and deliver share growth
  • Raise brand and network awareness in the local market
  • Collaborate closely with regional Joint Business partners
  • Manage marketing and promotional activities for accounts
  • Develop structured account plans to achieve commercial objectives
  • Analyze and provide regular data-driven account reviews
  • Represent the company within the local country
  • Manage relationships with local Convention and Visitors Bureaus
  • Engage with local travel associations
  • Maximize revenue and profitability through collaborative management
  • Monitor customer performance via reporting and analysis
  • Conduct Quarterly Business Reviews to ensure target achievement
  • Share relevant company updates with partners and customers
  • Deliver high-impact presentations to senior management
  • Participate in targeted customer and community events
  • Prioritize time on revenue-generating activities
  • Execute value-based selling and account strategies
  • Analyze the competitive landscape and product competitiveness
  • Maintain expertise in alliance products and services
  • Tailor market offerings to meet specific account needs
  • Communicate value propositions compellingly to customers
  • Engage and collaborate with the Sales Service team
  • Conduct customer discussions to increase mutual value
  • Update Saleshub with account planners and activities

Tools & Technologies

GDS

Languages

EnglishBusiness Fluent

Benefits

Corporate Discounts

  • Travel perks for family and friends
  • Vision benefits
  • Hotel, car, and cruise discounts

Healthcare & Fitness

  • Health benefits
  • Dental benefits
  • Prescription benefits
  • Virtual doctor visits
  • Wellness programs

Additional Allowances

  • Flexible spending accounts

Retirement Plans

  • 401(k) program
  • Employer 401(k) contributions

Mental Health Support

  • Employee Assistance Program

Other Benefits

  • Pet insurance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of American Airlines and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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