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Head of Restaurant Operations EMEA(m/w/x)
Shaping operations vision for multiple global quick service restaurant brands, leading the Operations Equipment team. Strong organizational leadership experience required. Global paid parental leave, free telemedicine, mental wellness support.
Requirements
- Strong organizational leadership experience
- Collaborative and teamwork skills
- Attention to detail
- Problem-solving skills
- Strong communication skills
- Adaptability
- Minimum 10 years of experience in Quick Service Restaurants operations
- Business to customer operations experience
- Experience in a franchised or similarly structured environment
- Experience in the EMEA region and cross-country experience
- Experience leading and setting regional strategy
- Exceptional interpersonal and problem-solving skills
- Full proficiency in English
- Ability to travel throughout the EMEA region
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Tasks
- Shape a forward-looking vision for efficient, customer-centric operations
- Identify investment areas and prioritize major initiatives for each brand
- Collaborate with franchise partners to enhance restaurant performance
- Oversee testing and development of restaurant procedures for food products
- Lead the Operations Equipment team to improve efficiencies and minimize maintenance
- Ensure exceptional service standards and execute guest experience projects
- Develop training programs for restaurant owners and team members
- Advise on region-specific training needs and recommend training mediums
- Identify labor market challenges and create supportive tools for restaurant owners
- Develop and adapt a technology roadmap for restaurant systems and programs
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Office
Benefits
Generous Parental Leave
- Comprehensive global paid parental leave
Healthcare & Fitness
- Free telemedicine
Mental Health Support
- Mental wellness support
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Head of Restaurant Operations EMEA(m/w/x)
Shaping operations vision for multiple global quick service restaurant brands, leading the Operations Equipment team. Strong organizational leadership experience required. Global paid parental leave, free telemedicine, mental wellness support.
Requirements
- Strong organizational leadership experience
- Collaborative and teamwork skills
- Attention to detail
- Problem-solving skills
- Strong communication skills
- Adaptability
- Minimum 10 years of experience in Quick Service Restaurants operations
- Business to customer operations experience
- Experience in a franchised or similarly structured environment
- Experience in the EMEA region and cross-country experience
- Experience leading and setting regional strategy
- Exceptional interpersonal and problem-solving skills
- Full proficiency in English
- Ability to travel throughout the EMEA region
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Tasks
- Shape a forward-looking vision for efficient, customer-centric operations
- Identify investment areas and prioritize major initiatives for each brand
- Collaborate with franchise partners to enhance restaurant performance
- Oversee testing and development of restaurant procedures for food products
- Lead the Operations Equipment team to improve efficiencies and minimize maintenance
- Ensure exceptional service standards and execute guest experience projects
- Develop training programs for restaurant owners and team members
- Advise on region-specific training needs and recommend training mediums
- Identify labor market challenges and create supportive tools for restaurant owners
- Develop and adapt a technology roadmap for restaurant systems and programs
Work Experience
- 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Microsoft Office
Benefits
Generous Parental Leave
- Comprehensive global paid parental leave
Healthcare & Fitness
- Free telemedicine
Mental Health Support
- Mental wellness support
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Restaurant Brands International Inc.
Industry
Food
Description
The company is one of the world's largest quick service restaurant companies, owning TIM HORTONS®, BURGER KING®, POPEYES®, and FIREHOUSE SUBS®.
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