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RORoche

Digital Content & Operations Lead(m/w/x)

Basel
Full-timeOn-siteManagement

Digital content delivery and platform governance for Veeva, AEM, E-wizard within The Lab. Ability to influence without authority and navigate complexity essential. Direct impact on global healthcare access and disease prevention.

Requirements

  • Visionary leadership and coaching skills
  • Start-up mentality
  • Ability to navigate complexity
  • Ability to influence without authority
  • Team mentoring in fast-paced environments
  • Experience in digital content management, operations, and service design
  • Preferred background in healthcare, consumer goods, or agency consulting
  • Tech-savviness
  • Passion for next-gen technology in marketing and sales
  • Collaboration and stakeholder partnering track record
  • Delivery of high-quality content across geographies and cultures
  • Bachelor's degree in business or quantitative field (advanced degree preferred)
  • Expertise in Veeva Vault PromoMats and DAM systems

Tasks

  • Manage specific areas within The Lab
  • Support platform governance for tools like Veeva, AEM, and E-wizard
  • Manage digital content delivery and services
  • Design solutions alongside product owners
  • Partner with stakeholders to understand strategic priorities
  • Translate business objectives into master asset strategies
  • Translate business objectives into executable campaign roadmaps
  • Lead end-to-end digital campaigns
  • Oversee campaign planning and launch
  • Track campaign performance
  • Optimize campaign performance
  • Manage digital services: web, email, SEO, paid media, creative, medical copywriting, translation
  • Design digital services
  • Implement digital services
  • Optimize digital services
  • Develop sustainable service standards
  • Improve service models
  • Identify root causes for optimization
  • Utilize next-generation technologies like GenAI
  • Drive Lab adoption
  • Optimize costs
  • Achieve OPEX savings
  • Provide digital content best practices
  • Monitor KPIs at affiliate and disease area levels
  • Act as a Digital Asset Management (DAM) subject matter expert
  • Oversee DAM design, workflow, metadata, and tools
  • Lead engagement with agency partners
  • Identify training needs
  • Conduct training sessions
  • Ensure effective process adoption
  • Coach team members
  • Empower team members

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • Veeva Vault PromoMats
  • DAM systems
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Roche and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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