Roche
Digital Content & Operations Lead(m/w/x)
Full-timeOn-siteManagement
Basel
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RORoche
Digital Content & Operations Lead - The Lab (OPs Excellence)(m/w/x)
Basel
Full-timeOn-siteSenior
Nejo AI Summary
Optimizing end-to-end processes for global pharmaceutical service delivery. Start-up mentality and influencing without authority essential. Collaboration with Global Pharma Strategy, Product Development, and Medical Affairs.
Requirements
- Visionary architect and coach
- Start-up mentality
- Ability to navigate complexity
- Ability to influence without authority
- Mentoring teams in fast-paced environments
- Experience in digital content management
- Experience in operations
- Experience in service design
- Background in digital marketing (healthcare, consumer goods, agency, or consulting)
- Passion for applying next-gen tech to marketing and sales
- Track record of delivering services across diverse geographies
- Expertise in Content Management tools (Veeva Vault PromoMats, Digital Asset Management systems)
- Bachelor's degree in business or quantitative field
- Advanced degree preferred
- Capability to perform at Job Grade SE8 level
Tasks
- Design, implement, and scale digital services
- Ensure seamless global digital service delivery
- Lead internal and external service delivery teams
- Collaborate with Global Pharma Strategy, Product Development, and Medical Affairs
- Optimize end-to-end processes
- Drive digital content best practices evolution
- Partner with key stakeholders (GPS/PI, FP, The Lab)
- Understand strategic priorities
- Design and scale digital services (web, email, SEO, creative)
- Develop sustainable service standards and models
- Identify root causes for optimization
- Utilize next-gen technologies like GenAI
- Maximize budgets
- Drive Lab adoption to optimize costs
- Achieve OPEX savings
- Monitor content KPIs at affiliate and disease levels
- Act as a Digital Asset Management (DAM) expert
- Oversee DAM design, workflow, metadata, and tools
- Lead engagement with agency partners
- Identify training needs and conduct sessions
- Ensure effective process adoption
- Close organizational knowledge gaps
- Coach and empower team members
- Foster a collaborative environment
- Establish clear reporting structures
- Create dashboards for leadership transparency
- Drive cross-service alignment
- Maintain critical documentation (SOWs, RFPs, service models, governance frameworks, Lab processes)
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Content Management tools
- Veeva Vault PromoMats
- Digital Asset Management systems
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Roche and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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RORoche
Digital Content & Operations Lead - The Lab (OPs Excellence)(m/w/x)
Basel
Full-timeOn-siteSenior
Nejo AI Summary
Optimizing end-to-end processes for global pharmaceutical service delivery. Start-up mentality and influencing without authority essential. Collaboration with Global Pharma Strategy, Product Development, and Medical Affairs.
Requirements
- Visionary architect and coach
- Start-up mentality
- Ability to navigate complexity
- Ability to influence without authority
- Mentoring teams in fast-paced environments
- Experience in digital content management
- Experience in operations
- Experience in service design
- Background in digital marketing (healthcare, consumer goods, agency, or consulting)
- Passion for applying next-gen tech to marketing and sales
- Track record of delivering services across diverse geographies
- Expertise in Content Management tools (Veeva Vault PromoMats, Digital Asset Management systems)
- Bachelor's degree in business or quantitative field
- Advanced degree preferred
- Capability to perform at Job Grade SE8 level
Tasks
- Design, implement, and scale digital services
- Ensure seamless global digital service delivery
- Lead internal and external service delivery teams
- Collaborate with Global Pharma Strategy, Product Development, and Medical Affairs
- Optimize end-to-end processes
- Drive digital content best practices evolution
- Partner with key stakeholders (GPS/PI, FP, The Lab)
- Understand strategic priorities
- Design and scale digital services (web, email, SEO, creative)
- Develop sustainable service standards and models
- Identify root causes for optimization
- Utilize next-gen technologies like GenAI
- Maximize budgets
- Drive Lab adoption to optimize costs
- Achieve OPEX savings
- Monitor content KPIs at affiliate and disease levels
- Act as a Digital Asset Management (DAM) expert
- Oversee DAM design, workflow, metadata, and tools
- Lead engagement with agency partners
- Identify training needs and conduct sessions
- Ensure effective process adoption
- Close organizational knowledge gaps
- Coach and empower team members
- Foster a collaborative environment
- Establish clear reporting structures
- Create dashboards for leadership transparency
- Drive cross-service alignment
- Maintain critical documentation (SOWs, RFPs, service models, governance frameworks, Lab processes)
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- Content Management tools
- Veeva Vault PromoMats
- Digital Asset Management systems
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Roche and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Roche
Industry
Pharmaceuticals
Description
The company is dedicated to advancing science and ensuring access to healthcare for everyone.
Not a perfect match?
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