Roche
MarTech Business Operations Manager(m/w/x)
Full-timeOn-siteExperienced
Basel
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RORoche
Marketing Technologies Business Operations Lead(m/w/x)
Basel
Full-timeOn-siteSenior
Nejo AI Summary
Implementing governance and redesigning workflows for marketing technology operations in a healthcare context. 5-10 years Pharma/Biotech experience and 3+ years direct leadership required. Mission-driven work in healthcare access.
Requirements
- Structured, process-oriented leadership and pragmatic mindset
- 7–10 years in Business Operations or Service Delivery
- 5–10 years experience in Pharma/Biotech or regulated industry
- Experience managing complex Project-to-Operations shifts
- 3+ years direct leadership or 10+ years matrix leadership
- Passion for continuous improvement and VACC mindset
- University Degree in Business, MBA, or ITIL certification
- Readiness for global travel (10–15%)
Tasks
- Manage the transition to high-performing business operations
- Audit and redesign existing workflows
- Design processes to maximize technology ROI
- Establish change control and governance frameworks
- Build reporting frameworks for business insights
- Track KPIs like user adoption and speed-to-market
- Lead a cross-functional operations team
- Manage complex cutovers and long-term support
- Coordinate between technical teams and external vendors
- Align senior stakeholders on the operational model
Work Experience
- 7 - 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- ITIL
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Roche and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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RORoche
Marketing Technologies Business Operations Lead(m/w/x)
Basel
Full-timeOn-siteSenior
Nejo AI Summary
Implementing governance and redesigning workflows for marketing technology operations in a healthcare context. 5-10 years Pharma/Biotech experience and 3+ years direct leadership required. Mission-driven work in healthcare access.
Requirements
- Structured, process-oriented leadership and pragmatic mindset
- 7–10 years in Business Operations or Service Delivery
- 5–10 years experience in Pharma/Biotech or regulated industry
- Experience managing complex Project-to-Operations shifts
- 3+ years direct leadership or 10+ years matrix leadership
- Passion for continuous improvement and VACC mindset
- University Degree in Business, MBA, or ITIL certification
- Readiness for global travel (10–15%)
Tasks
- Manage the transition to high-performing business operations
- Audit and redesign existing workflows
- Design processes to maximize technology ROI
- Establish change control and governance frameworks
- Build reporting frameworks for business insights
- Track KPIs like user adoption and speed-to-market
- Lead a cross-functional operations team
- Manage complex cutovers and long-term support
- Coordinate between technical teams and external vendors
- Align senior stakeholders on the operational model
Work Experience
- 7 - 10 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- ITIL
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Roche and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Roche
Industry
Healthcare
Description
The company is dedicated to advancing science and ensuring access to healthcare for everyone.
Not a perfect match?
- Roche
MarTech Business Operations Manager(m/w/x)
Full-timeOn-siteExperiencedBasel - Roche
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Full-timeOn-siteSeniorBasel - 1201 F. Hoffmann-La Roche AG
Business Operations Lead Pharma Medicines(m/w/x)
Full-timeOn-siteSeniorBasel - Roche
Customer Service Business Product Owner(m/w/x)
Full-timeOn-siteSeniorBasel - Roche
Digital Content & Operations Lead - The Lab (OPs Excellence)(m/w/x)
Full-timeOn-siteSeniorBasel