Roche
Marketing Technologies Business Operations Lead(m/w/x)
Full-timeOn-siteSenior
Basel
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RORoche
MarTech Business Operations Manager(m/w/x)
Basel
Full-timeOn-siteExperienced
Nejo AI Summary
Designing governance and operational structures for a global healthcare company's business readiness framework. 5+ years in pharma/biotech commercial functions required. Focus on technology enhancing business outcomes and continuous process evolution.
Requirements
- 3+ years experience in Business Operations/Service Delivery in large-scale, global environment
- 5 years experience in commercial function of pharma/biotech or related regulated industry
- Hands-on experience in large transformation programs and managing project-to-operations transitions
- 3+ years direct people leadership or 10+ years matrix leadership of distributed teams
- Pragmatic, process-driven run-state mindset with passion for continuous improvement
- Collaborative leader partnering with deployment, RDT/IT, and business stakeholders
- VACC mindset and openness to new ways of working
- University Degree in Business or related field; MBA or ITIL certification is a plus
- Able to travel globally as needed (10-15%)
Tasks
- Oversee business readiness framework
- Design governance and operational structures
- Ensure technology enhances business outcomes
- Drive continuous evolution of business processes
- Implement changes for long-term operational success
- Support transition to stable, high-performing BAU state
- Audit existing business workflows for inefficiencies
- Lead design and implementation of optimized processes
- Manage ongoing business process changes
- Prioritize technical iterations based on business value
- Partner with end users to assess technical impacts
- Optimize resource allocation for new ways of working
- Identify and address gaps in operational model
- Operationalize run-state governance framework
- Establish and monitor KPIs for process speed
- Monitor cost-to-serve and operational friction
- Drive culture of continuous improvement
- Manage stakeholder alignment with vendors, RDT/IT, and business
- Ensure co-creation and support of transition plans
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Roche and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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RORoche
MarTech Business Operations Manager(m/w/x)
Basel
Full-timeOn-siteExperienced
Nejo AI Summary
Designing governance and operational structures for a global healthcare company's business readiness framework. 5+ years in pharma/biotech commercial functions required. Focus on technology enhancing business outcomes and continuous process evolution.
Requirements
- 3+ years experience in Business Operations/Service Delivery in large-scale, global environment
- 5 years experience in commercial function of pharma/biotech or related regulated industry
- Hands-on experience in large transformation programs and managing project-to-operations transitions
- 3+ years direct people leadership or 10+ years matrix leadership of distributed teams
- Pragmatic, process-driven run-state mindset with passion for continuous improvement
- Collaborative leader partnering with deployment, RDT/IT, and business stakeholders
- VACC mindset and openness to new ways of working
- University Degree in Business or related field; MBA or ITIL certification is a plus
- Able to travel globally as needed (10-15%)
Tasks
- Oversee business readiness framework
- Design governance and operational structures
- Ensure technology enhances business outcomes
- Drive continuous evolution of business processes
- Implement changes for long-term operational success
- Support transition to stable, high-performing BAU state
- Audit existing business workflows for inefficiencies
- Lead design and implementation of optimized processes
- Manage ongoing business process changes
- Prioritize technical iterations based on business value
- Partner with end users to assess technical impacts
- Optimize resource allocation for new ways of working
- Identify and address gaps in operational model
- Operationalize run-state governance framework
- Establish and monitor KPIs for process speed
- Monitor cost-to-serve and operational friction
- Drive culture of continuous improvement
- Manage stakeholder alignment with vendors, RDT/IT, and business
- Ensure co-creation and support of transition plans
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Roche and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Roche
Industry
Pharmaceuticals
Description
The company is dedicated to advancing science and ensuring access to healthcare for everyone.
Not a perfect match?
- Roche
Marketing Technologies Business Operations Lead(m/w/x)
Full-timeOn-siteSeniorBasel - 1201 F. Hoffmann-La Roche AG
Business Operations Lead Pharma Medicines(m/w/x)
Full-timeOn-siteSeniorBasel - Roche
Customer Service Business Product Owner(m/w/x)
Full-timeOn-siteSeniorBasel - Roche
Marketing Technologies Solution Owner : Customer Service / Case Management(m/w/x)
Full-timeOn-siteSeniorBasel - Roche
Strategic Business Partner for Pharma(m/w/x)
Full-timeOn-siteSeniorBasel