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Customer Success Manager(m/w/x)
Optimizing ad revenue for premium publishers, leveraging SSPs in the programmatic landscape. In-depth understanding of SSPs and programmatic landscape required. Environment focused on ad tech innovation.
Requirements
- Experience in customer success or account management
- In-depth understanding of SSPs and programmatic landscape
- Strong analytical skills for data interpretation
- Excellent communication and interpersonal skills
- Ability to manage multiple accounts effectively
- Proactive problem-solver with attention to detail
- Deep understanding of digital advertising
- Fluency in German and English
Tasks
- Serve as the main contact for premium publishers.
- Conduct regular Quarterly Business Reviews (QBRs).
- Collaborate with teams for technical support and issue resolution.
- Identify up-sell and cross-sell opportunities.
- Analyze performance data for actionable insights.
- Engage daily with clients to build strong relationships.
- Identify account growth opportunities and implement solutions.
- Stay updated on digital advertising and programmatic best practices.
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
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Customer Success Manager(m/w/x)
Optimizing ad revenue for premium publishers, leveraging SSPs in the programmatic landscape. In-depth understanding of SSPs and programmatic landscape required. Environment focused on ad tech innovation.
Requirements
- Experience in customer success or account management
- In-depth understanding of SSPs and programmatic landscape
- Strong analytical skills for data interpretation
- Excellent communication and interpersonal skills
- Ability to manage multiple accounts effectively
- Proactive problem-solver with attention to detail
- Deep understanding of digital advertising
- Fluency in German and English
Tasks
- Serve as the main contact for premium publishers.
- Conduct regular Quarterly Business Reviews (QBRs).
- Collaborate with teams for technical support and issue resolution.
- Identify up-sell and cross-sell opportunities.
- Analyze performance data for actionable insights.
- Engage daily with clients to build strong relationships.
- Identify account growth opportunities and implement solutions.
- Stay updated on digital advertising and programmatic best practices.
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
PubMatic, Inc.
Industry
IT
Description
The company is an independent technology firm maximizing customer value in digital advertising through a scalable sell-side platform.
Not a perfect match?
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