Adobe
Senior Named Customer Success Manager(m/w/x)
Full-timeOn-siteSenior
München
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ADAdobe Systems GmbH
Named Customer Success Manager(m/w/x)
München
Full-timeOn-siteSenior
Nejo AI Summary
Managing post-sales customer value for specific digital experience technology accounts at a digital experience tech firm, defining success plans. 10+ years Customer Success experience and fluency in English and German required. Focus on strategic key accounts, high impact on customer vision.
Requirements
- Bachelor’s Degree or relevant work experience
- Fluency in English and German
- 10+ years Customer Success experience
- Passion for driving customer success
- Strong communication and interpersonal skills
- Strong consulting skills
- Ability to prioritize and multi-task
- Exceptional organizational and presentation skills
- Knowledge of digital marketing software
- Program Management skills in large organizations
- Effective C-level discussion and presentation leadership
- Flexibility to travel
Tasks
- Drive post-sales customer experience and value
- Lead strategic vision planning and health
- Define success plans with measurable outcomes
- Act as the central point of contact
- Coordinate communication across internal and customer audiences
- Network within accounts to execute roadmaps
- Orchestrate internal resources for proactive support
- Analyze data to drive product adoption
- Share industry trends to champion innovation
- Identify risks and activate mitigation plans
- Represent the customer's voice within the company
- Contribute to organizational thought leadership
Work Experience
- 10 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Software as a Service
- Digital Marketing
- Data platforms
- Content management
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Adobe Systems GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ADAdobe Systems GmbH
Named Customer Success Manager(m/w/x)
München
Full-timeOn-siteSenior
Nejo AI Summary
Managing post-sales customer value for specific digital experience technology accounts at a digital experience tech firm, defining success plans. 10+ years Customer Success experience and fluency in English and German required. Focus on strategic key accounts, high impact on customer vision.
Requirements
- Bachelor’s Degree or relevant work experience
- Fluency in English and German
- 10+ years Customer Success experience
- Passion for driving customer success
- Strong communication and interpersonal skills
- Strong consulting skills
- Ability to prioritize and multi-task
- Exceptional organizational and presentation skills
- Knowledge of digital marketing software
- Program Management skills in large organizations
- Effective C-level discussion and presentation leadership
- Flexibility to travel
Tasks
- Drive post-sales customer experience and value
- Lead strategic vision planning and health
- Define success plans with measurable outcomes
- Act as the central point of contact
- Coordinate communication across internal and customer audiences
- Network within accounts to execute roadmaps
- Orchestrate internal resources for proactive support
- Analyze data to drive product adoption
- Share industry trends to champion innovation
- Identify risks and activate mitigation plans
- Represent the customer's voice within the company
- Contribute to organizational thought leadership
Work Experience
- 10 years
Education
- Bachelor's degree
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- Software as a Service
- Digital Marketing
- Data platforms
- Content management
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Adobe Systems GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Adobe Systems GmbH
Industry
IT
Description
The company empowers individuals and brands to create exceptional digital experiences through innovative technology.
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