Roche Austria GmbH
Customer Service Specialist(m/w/x)
Full-timeOn-siteNot specified
Wien
from 50,000 / year
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FHFHCS Austria GmbH
Customer Service Coordinator Österreich(m/w/x)
Langenzersdorf
Full-timeOn-siteExperienced
Nejo AI Summary
Managing full customer order process, shipments, and claims in SAP. Higher education and 2+ years' experience in a similar role required. Client orientation and English proficiency essential.
Requirements
- Higher education
- 2+ years' experience in same position
- Proficient English knowledge
- SAP or ERP-based programs knowledge
- Attentiveness, accuracy, client orientation
- Good communication skills
- Ability to work in a team
Tasks
- Manage the full customer order process
- Process shipments and goods receipts
- Handle receivables and claims
- Maintain customer data, prices, and conditions in SAP
- Perform operational SAP tasks
- Enter orders in SAP
- Generate invoices in SAP
- Prepare shipping documentation
- Process returns in SAP
- Control accounts receivable
- Create price lists
- Manage discounts
- Create and coordinate the daily shipment schedule
- Collaborate with the warehouse for smooth logistics
- Ensure high service levels
- Ensure on-time deliveries
- Handle customer complaints efficiently
- Coordinate with transport companies
- Support Sales and Marketing
- Monitor sales plans
- Execute marketing campaigns
- Perform communication tasks
- Manage marketing materials
- Manage product samples
Work Experience
- 2 years
Education
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SAP
- ERP-based programs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FHCS Austria GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FHFHCS Austria GmbH
Customer Service Coordinator Österreich(m/w/x)
Langenzersdorf
Full-timeOn-siteExperienced
Nejo AI Summary
Managing full customer order process, shipments, and claims in SAP. Higher education and 2+ years' experience in a similar role required. Client orientation and English proficiency essential.
Requirements
- Higher education
- 2+ years' experience in same position
- Proficient English knowledge
- SAP or ERP-based programs knowledge
- Attentiveness, accuracy, client orientation
- Good communication skills
- Ability to work in a team
Tasks
- Manage the full customer order process
- Process shipments and goods receipts
- Handle receivables and claims
- Maintain customer data, prices, and conditions in SAP
- Perform operational SAP tasks
- Enter orders in SAP
- Generate invoices in SAP
- Prepare shipping documentation
- Process returns in SAP
- Control accounts receivable
- Create price lists
- Manage discounts
- Create and coordinate the daily shipment schedule
- Collaborate with the warehouse for smooth logistics
- Ensure high service levels
- Ensure on-time deliveries
- Handle customer complaints efficiently
- Coordinate with transport companies
- Support Sales and Marketing
- Monitor sales plans
- Execute marketing campaigns
- Perform communication tasks
- Manage marketing materials
- Manage product samples
Work Experience
- 2 years
Education
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- SAP
- ERP-based programs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FHCS Austria GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
- Roche Austria GmbH
Customer Service Specialist(m/w/x)
Full-timeOn-siteNot specifiedWienfrom 50,000 / year - Sun Chemical Corporation
Sachbearbeiter Customer Service(m/w/x)
Full-timeOn-siteExperiencedWienfrom 2,602.36 / month - LPAT LeasePlan Österreich Fuhrparkmanagement GmbH
Customer Service Coordinator(m/w/x)
Full-timeOn-siteJuniorWienfrom 2,500 / month - Endress+Hauser
Mitarbeiter für die Servicekoordination(m/w/x)
Full-timeOn-siteSeniorWienfrom 40,000 / year - LPAT LeasePlan Österreich Fuhrparkmanagement GmbH
Mitarbeiter*in in der Sachbearbeitung(m/w/x)
Full-timeOn-siteJuniorWienfrom 2,375 / month