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RORoche Austria GmbH

Customer Service Specialist(m/w/x)

Wien
from 50,000 / year
Full-timeOn-site

Daily order processing including EDIs and SAP allocations for healthcare access. Fluency in English and German required. Flexible working hours.

Requirements

  • Open-minded, friendly communication and customer-orientation
  • Fluency in English and German
  • Experience with SAP as an advantage
  • Analytical thinking and can-do attitude
  • Sense of urgency and problem-solving skills
  • Interest in supply chain and learning

Tasks

  • Manage daily order processing including EDIs
  • Handle customer returns and complaints
  • Respond to customer inquiries regarding orders
  • Document and archive processed sales orders
  • Manage SAP allocations and resolve problems
  • Monitor stock reconciliation
  • Co-design and implement local distribution strategies
  • Collaborate with logistics and warehousing partners
  • Coordinate with internal Quality and Commercial teams
  • Ensure timely delivery to all Austrian customers

Education

  • Compulsory education

Languages

  • EnglishBusiness Fluent
  • GermanBusiness Fluent

Tools & Technologies

  • SAP

Benefits

Flexible Working

  • Flexible working hours

Healthcare & Fitness

  • Workplace health promotion
  • Various sports programs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Roche Austria GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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