Die KI-Suchmaschine für Jobs
Turkish Speaking Customer Service Agent(m/w/x)
Customer support for Turkish-speaking clients via phone, email, and chat. Very good Turkish and good English required. 100% home office, in-depth full-time training.
Anforderungen
- Very good Turkish and good English
- Service-orientation, communicativeness, and friendly customer interaction
- Confidence in using a PC
- Desirable prior work in service organizations
- Familiarity and activity on social media
- Familiarity with online advertising products/vendors
- Ability to multitask and work under pressure
- Fast learner and diligent worker
- Provision of background checks and certificates
- German residency excluding specific federal states
- Experience in customer service
- Online Advertising Experience as a plus
- Required English and Turkish skills
- Legal authorization to work in Germany
Aufgaben
- Act as the primary contact for customer inquiries
- Handle requests via phone, email, and chat
- Resolve customer issues using various tools and systems
- Escalate complex problems to appropriate internal groups
- Maintain specific KPIs to ensure support efficiency
- Assist users with technical inquiries
- Forward technical concerns to subject matter experts
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Pflichtschulabschluss
Sprachen
- Türkisch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- PC
- Social Media
Benefits
Flexibles Arbeiten
- 100% home office
Weiterbildungsangebote
- In-depth full-time training
- Development training
Mentoring & Coaching
- Mentoring program
- Regular coaching and fresh-ups
Mitarbeiterrabatte
- Online shopping discounts
Karriere- und Weiterentwicklung
- Internal career opportunities
Lockere Unternehmenskultur
- Open and motivated team
Sonstige Vorteile
- Individual disability support
Noch nicht perfekt?
- ConcentrixVollzeitRemoteBerufserfahrenBerlin
- Concentrix
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Turkish Speaking Customer Service Agent(m/w/x)
Customer support for Turkish-speaking clients via phone, email, and chat. Very good Turkish and good English required. 100% home office, in-depth full-time training.
Anforderungen
- Very good Turkish and good English
- Service-orientation, communicativeness, and friendly customer interaction
- Confidence in using a PC
- Desirable prior work in service organizations
- Familiarity and activity on social media
- Familiarity with online advertising products/vendors
- Ability to multitask and work under pressure
- Fast learner and diligent worker
- Provision of background checks and certificates
- German residency excluding specific federal states
- Experience in customer service
- Online Advertising Experience as a plus
- Required English and Turkish skills
- Legal authorization to work in Germany
Aufgaben
- Act as the primary contact for customer inquiries
- Handle requests via phone, email, and chat
- Resolve customer issues using various tools and systems
- Escalate complex problems to appropriate internal groups
- Maintain specific KPIs to ensure support efficiency
- Assist users with technical inquiries
- Forward technical concerns to subject matter experts
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Pflichtschulabschluss
Sprachen
- Türkisch – fließend
- Englisch – verhandlungssicher
Tools & Technologien
- PC
- Social Media
Benefits
Flexibles Arbeiten
- 100% home office
Weiterbildungsangebote
- In-depth full-time training
- Development training
Mentoring & Coaching
- Mentoring program
- Regular coaching and fresh-ups
Mitarbeiterrabatte
- Online shopping discounts
Karriere- und Weiterentwicklung
- Internal career opportunities
Lockere Unternehmenskultur
- Open and motivated team
Sonstige Vorteile
- Individual disability support
Über das Unternehmen
Concentrix
Branche
IT
Beschreibung
Das Unternehmen setzt sich für Chancengleichheit ein und bietet ein diskriminierungsfreies Arbeitsumfeld.
Noch nicht perfekt?
- Concentrix
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