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Senior Marketplace Account Manager(m/w/x)
Managing seller accounts for medium to large clients on Europe's largest auto parts ecommerce platform. Fluent English and German required, with another EU language a plus. Flexible working hours, birthday day off.
Anforderungen
- 2+ years experience in similar role/area
- Fluent English and German
- Fluency in other EU language (French, Italian, Spanish, Swedish) (plus)
- Relevant e-Commerce working experience
- Relevant Sales and/or Account Management experience
- Familiarity with CRMs (HubSpot), Seller Portal tools (plus)
- Previous Seller Onboarding or Support experience (plus)
- Self-motivation, results-driven, autonomy, strong leadership
- Analytical, strategic thinking, excellent problem-solving
- Detail-oriented, well-organized, efficient task/process management
- Strong communication, interpersonal skills, stakeholder effectiveness
- Seller-centric mindset, advocating/supporting seller needs
- Bachelor's Degree (Business Admin, Marketing, Commerce, or related)
Aufgaben
- Manage all account processes for medium to large accounts
- Build and maintain strategic customer relationships
- Advocate for sellers internally
- Address seller needs and concerns promptly
- Provide high-level support to sellers
- Offer strategic guidance to sellers
- Leverage tools and systems across the seller lifecycle
- Analyze key business metrics
- Use data insights for business decisions
- Improve seller performance
- Maintain deep knowledge of AUTODOC products
- Identify product bugs, events, and enhancements
- Drive resolution for product issues
- Contribute to product development based on feedback
- Conduct deep dives on seller issues
- Analyze the competitive landscape
- Recommend improvements for seller and customer engagement
- Deliver recommendations to grow the business
- Develop and implement seller account plans
- Mentor colleagues
- Guide and support colleague skill development
- Offer regular feedback to colleagues
- Create professional development opportunities
Berufserfahrung
- 2 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- CRMs
- HubSpot
- Seller Portal tools
Benefits
Flexibles Arbeiten
- Flexible working hours
- Hybrid work
Sicherer Arbeitsplatz
- Stable employment
Mehr Urlaubstage
- Birthday day off
Mentale Gesundheitsförderung
- Mental wellbeing program
Familienfreundlichkeit
- Family health support
Karriere- und Weiterentwicklung
- Opportunities for advancement
Weiterbildungsangebote
- Further trainings
- Free language classes
Mentoring & Coaching
- Coaching
Boni & Prämien
- Referral program with incentives
Noch nicht perfekt?
- AtollsVollzeitmit HomeofficeSeniorBerlin, München
- home24 SE
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Senior Marketplace Account Manager(m/w/x)
Managing seller accounts for medium to large clients on Europe's largest auto parts ecommerce platform. Fluent English and German required, with another EU language a plus. Flexible working hours, birthday day off.
Anforderungen
- 2+ years experience in similar role/area
- Fluent English and German
- Fluency in other EU language (French, Italian, Spanish, Swedish) (plus)
- Relevant e-Commerce working experience
- Relevant Sales and/or Account Management experience
- Familiarity with CRMs (HubSpot), Seller Portal tools (plus)
- Previous Seller Onboarding or Support experience (plus)
- Self-motivation, results-driven, autonomy, strong leadership
- Analytical, strategic thinking, excellent problem-solving
- Detail-oriented, well-organized, efficient task/process management
- Strong communication, interpersonal skills, stakeholder effectiveness
- Seller-centric mindset, advocating/supporting seller needs
- Bachelor's Degree (Business Admin, Marketing, Commerce, or related)
Aufgaben
- Manage all account processes for medium to large accounts
- Build and maintain strategic customer relationships
- Advocate for sellers internally
- Address seller needs and concerns promptly
- Provide high-level support to sellers
- Offer strategic guidance to sellers
- Leverage tools and systems across the seller lifecycle
- Analyze key business metrics
- Use data insights for business decisions
- Improve seller performance
- Maintain deep knowledge of AUTODOC products
- Identify product bugs, events, and enhancements
- Drive resolution for product issues
- Contribute to product development based on feedback
- Conduct deep dives on seller issues
- Analyze the competitive landscape
- Recommend improvements for seller and customer engagement
- Deliver recommendations to grow the business
- Develop and implement seller account plans
- Mentor colleagues
- Guide and support colleague skill development
- Offer regular feedback to colleagues
- Create professional development opportunities
Berufserfahrung
- 2 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- CRMs
- HubSpot
- Seller Portal tools
Benefits
Flexibles Arbeiten
- Flexible working hours
- Hybrid work
Sicherer Arbeitsplatz
- Stable employment
Mehr Urlaubstage
- Birthday day off
Mentale Gesundheitsförderung
- Mental wellbeing program
Familienfreundlichkeit
- Family health support
Karriere- und Weiterentwicklung
- Opportunities for advancement
Weiterbildungsangebote
- Further trainings
- Free language classes
Mentoring & Coaching
- Coaching
Boni & Prämien
- Referral program with incentives
Über das Unternehmen
Autodoc SE
Branche
Retail
Beschreibung
Das Unternehmen ist die größte und am schnellsten wachsende E-Commerce-Plattform für Autoteile in Europa.
Noch nicht perfekt?
- Atolls
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