SAP
Expert Customer Success Manager SAP Business Data Cloud & AI(m/w/x)
Vollzeitmit HomeofficeSenior
Zürich
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SASAP
Senior Customer Success Manager SAP Business Data Cloud & AI(m/w/x)
Zürich
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Coaching strategic customers through cloud transformations, providing technical advisory for broad portfolio consumption at a global enterprise software firm. 5+ years of data industry experience required; enterprise architecture certifications a plus. Flexible working models.
Anforderungen
- 5+ years of data industry experience
- Background in Engineering, Management, or Consulting
- Understanding of cloud solutions and delivery
- Knowledge of hybrid and cloud landscapes
- Enterprise architecture certifications (plus)
- Knowledge of public cloud platforms
- Experience implementing cloud initiatives
- Excellent communication and presentation skills
- Familiarity with design thinking (plus)
- Proactive communication and efficient prioritization
- Strong sense of accountability
- Management of complex organizational dynamics
- Ability to learn and adapt culturally
- Customer service mindset and empathy
- Passion for learning and problem solving
- Ability to thrive in team environments
Aufgaben
- Drive adoption of SAP Business Data Cloud
- Coach strategic customers through cloud transformations
- Build relationships with CXOs and technical leaders
- Provide technical advisory for broad portfolio consumption
- Generate innovative ideas for demand generation
- Safeguard renewals and minimize customer churn
- Partner with customers on outcome-based plans
- Coordinate activities with the internal account team
- Advise on technical and business architectures
- Support market unit demand generation initiatives
- Execute renewal strategies to optimize profitability
- Introduce AI and digital modalities to customers
- Orchestrate resources across SAP and customer teams
- Analyze technical needs and execute consumption plans
- Instruct customers on solution best practices
- Act as the customer's voice to internal stakeholders
- Collaborate with product management and support groups
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Azure
- Amazon Web Services
- Google Cloud
- Design thinking
Benefits
Weiterbildungsangebote
- Constant learning
- Skill growth
Lockere Unternehmenskultur
- Culture of inclusion
Gesundheits- & Fitnessangebote
- Focus on health and well-being
Flexibles Arbeiten
- Flexible working models
Ergonomischer Arbeitsplatz
- Accessibility accommodations
Boni & Prämien
- Employee Referral Program
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SAP erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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SASAP
Senior Customer Success Manager SAP Business Data Cloud & AI(m/w/x)
Zürich
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Coaching strategic customers through cloud transformations, providing technical advisory for broad portfolio consumption at a global enterprise software firm. 5+ years of data industry experience required; enterprise architecture certifications a plus. Flexible working models.
Anforderungen
- 5+ years of data industry experience
- Background in Engineering, Management, or Consulting
- Understanding of cloud solutions and delivery
- Knowledge of hybrid and cloud landscapes
- Enterprise architecture certifications (plus)
- Knowledge of public cloud platforms
- Experience implementing cloud initiatives
- Excellent communication and presentation skills
- Familiarity with design thinking (plus)
- Proactive communication and efficient prioritization
- Strong sense of accountability
- Management of complex organizational dynamics
- Ability to learn and adapt culturally
- Customer service mindset and empathy
- Passion for learning and problem solving
- Ability to thrive in team environments
Aufgaben
- Drive adoption of SAP Business Data Cloud
- Coach strategic customers through cloud transformations
- Build relationships with CXOs and technical leaders
- Provide technical advisory for broad portfolio consumption
- Generate innovative ideas for demand generation
- Safeguard renewals and minimize customer churn
- Partner with customers on outcome-based plans
- Coordinate activities with the internal account team
- Advise on technical and business architectures
- Support market unit demand generation initiatives
- Execute renewal strategies to optimize profitability
- Introduce AI and digital modalities to customers
- Orchestrate resources across SAP and customer teams
- Analyze technical needs and execute consumption plans
- Instruct customers on solution best practices
- Act as the customer's voice to internal stakeholders
- Collaborate with product management and support groups
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Azure
- Amazon Web Services
- Google Cloud
- Design thinking
Benefits
Weiterbildungsangebote
- Constant learning
- Skill growth
Lockere Unternehmenskultur
- Culture of inclusion
Gesundheits- & Fitnessangebote
- Focus on health and well-being
Flexibles Arbeiten
- Flexible working models
Ergonomischer Arbeitsplatz
- Accessibility accommodations
Boni & Prämien
- Employee Referral Program
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SAP erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
SAP
Branche
IT
Beschreibung
SAP innovations help over four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Noch nicht perfekt?
- SAP
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