400 salesforce.com sarl
Account Executive - Agentforce Service(m/w/x)
Vollzeitmit HomeofficeSenior
Zürich
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
SASalesforce
Customer Success Manager, Sales/Service Clouds - German Speaking(m/w/x)
Zürich
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Customer success as Core Cloud SME, coordinating Signature Success services for IT/business leadership. 7+ years in regulated industry and Salesforce platform experience required. Focus on AI CRM platform.
Anforderungen
- 7+ years of experience in regulated industry
- Experience with Salesforce Sales Cloud or Service Cloud or relevant competing platforms
- Outstanding communication and presentation skills
- Skills for analyzing technical concepts and mapping business requirements
- Ability to explain technical concepts in business-friendly terms
- Proficiency in Swiss-German and English
- Experience leading cross-functional teams
- Salesforce product certifications are a plus
- Knowledge of Salesforce products and features
- Experience working with Enterprise-level customers
- Knowledge of French and other European languages
- Availability for occasional travel to customer sites
Aufgaben
- Function as the Core Cloud Subject Matter Expert
- Serve as the single point of customer accountability
- Nurture relationships with IT and business leadership
- Help customers achieve business goals on the Salesforce platform
- Coordinate completion of the Signature Success catalog of services
- Provide proactive Salesforce feature guidance
- Advise customers on adopting new Salesforce features
- Identify potential challenges and risks in implementations
- Communicate the value of Signature Success to collaborators
- Advocate for customers during high severity case resolutions
- Conduct quarterly reviews and identify trends
- Provide tailored release recommendations for stability and performance
- Build strong relationships with Sales, Engineering, and Product Management
Berufserfahrung
- 7 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
- Französisch – Grundkenntnisse
Tools & Technologien
- Salesforce Sales Cloud
- Salesforce Service Cloud
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Salesforce erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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Customer Success Manager, Sales/Service Clouds - German Speaking(m/w/x)
Zürich
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Customer success as Core Cloud SME, coordinating Signature Success services for IT/business leadership. 7+ years in regulated industry and Salesforce platform experience required. Focus on AI CRM platform.
Anforderungen
- 7+ years of experience in regulated industry
- Experience with Salesforce Sales Cloud or Service Cloud or relevant competing platforms
- Outstanding communication and presentation skills
- Skills for analyzing technical concepts and mapping business requirements
- Ability to explain technical concepts in business-friendly terms
- Proficiency in Swiss-German and English
- Experience leading cross-functional teams
- Salesforce product certifications are a plus
- Knowledge of Salesforce products and features
- Experience working with Enterprise-level customers
- Knowledge of French and other European languages
- Availability for occasional travel to customer sites
Aufgaben
- Function as the Core Cloud Subject Matter Expert
- Serve as the single point of customer accountability
- Nurture relationships with IT and business leadership
- Help customers achieve business goals on the Salesforce platform
- Coordinate completion of the Signature Success catalog of services
- Provide proactive Salesforce feature guidance
- Advise customers on adopting new Salesforce features
- Identify potential challenges and risks in implementations
- Communicate the value of Signature Success to collaborators
- Advocate for customers during high severity case resolutions
- Conduct quarterly reviews and identify trends
- Provide tailored release recommendations for stability and performance
- Build strong relationships with Sales, Engineering, and Product Management
Berufserfahrung
- 7 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
- Französisch – Grundkenntnisse
Tools & Technologien
- Salesforce Sales Cloud
- Salesforce Service Cloud
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Salesforce erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Salesforce
Branche
IT
Beschreibung
Salesforce is the #1 AI CRM, driving business innovation and customer success through AI.
Noch nicht perfekt?
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