Dein persönlicher KI-Karriere-Agent
Lead CRM Manager(m/w/x)
Personalizing customer journeys for Europe's leading online pharmacy in Belgium. Several years of CRM experience with initial leadership skills required. 500 EUR office setup, reimbursed travel, and Urban Sports Club membership.
Anforderungen
- Several years of CRM experience in e-commerce
- Initial leadership experience
- Customer centricity
- Customer-focused decision making
- Enjoyment of analytical work
- Conceptual, structured, solution-oriented working style
- Experience with ESP tools
- Experience with CDP
- Familiarity with print marketing activities
- Fluent English
- Fluent Dutch
- Fluent German (plus)
- Fluent French (plus)
- English language proficiency
Aufgaben
- Drive CRM strategy for the Belgian market
- Focus on personalization and automation
- Optimize customer journey with cross-functional teams
- Implement impactful CRM initiatives
- Contribute to sustainable growth and commercial success
- Develop existing customer strategy for Belgium
- Achieve revenue targets
- Plan advertising budgets
- Implement CRM measures in Belgium
- Monitor holistic customer journey across marketing channels
- Plan email, push, and print activities
- Plan campaigns and promotions
- Monitor and report on KPIs
- Track activation rates, repurchase rates, and average basket values
- Track channel KPIs
- Define cross-departmental processes
- Optimize cross-departmental processes
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fließend
- Niederländisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Französisch – Grundkenntnisse
Tools & Technologien
- CRM
- ESP tools
- CDP
Benefits
Moderne Technikausstattung
- 500 EUR office setup
Sonstige Zulagen
- Reimbursed travel costs
- Reimbursed hotel expenses
Gesundheits- & Fitnessangebote
- Urban Sports Club membership
Mentoring & Coaching
- Personal development support
Mehr Urlaubstage
- 30 days paid vacation
- Unpaid vacation option
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Lead CRM Manager(m/w/x)
Personalizing customer journeys for Europe's leading online pharmacy in Belgium. Several years of CRM experience with initial leadership skills required. 500 EUR office setup, reimbursed travel, and Urban Sports Club membership.
Anforderungen
- Several years of CRM experience in e-commerce
- Initial leadership experience
- Customer centricity
- Customer-focused decision making
- Enjoyment of analytical work
- Conceptual, structured, solution-oriented working style
- Experience with ESP tools
- Experience with CDP
- Familiarity with print marketing activities
- Fluent English
- Fluent Dutch
- Fluent German (plus)
- Fluent French (plus)
- English language proficiency
Aufgaben
- Drive CRM strategy for the Belgian market
- Focus on personalization and automation
- Optimize customer journey with cross-functional teams
- Implement impactful CRM initiatives
- Contribute to sustainable growth and commercial success
- Develop existing customer strategy for Belgium
- Achieve revenue targets
- Plan advertising budgets
- Implement CRM measures in Belgium
- Monitor holistic customer journey across marketing channels
- Plan email, push, and print activities
- Plan campaigns and promotions
- Monitor and report on KPIs
- Track activation rates, repurchase rates, and average basket values
- Track channel KPIs
- Define cross-departmental processes
- Optimize cross-departmental processes
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fließend
- Niederländisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Französisch – Grundkenntnisse
Tools & Technologien
- CRM
- ESP tools
- CDP
Benefits
Moderne Technikausstattung
- 500 EUR office setup
Sonstige Zulagen
- Reimbursed travel costs
- Reimbursed hotel expenses
Gesundheits- & Fitnessangebote
- Urban Sports Club membership
Mentoring & Coaching
- Personal development support
Mehr Urlaubstage
- 30 days paid vacation
- Unpaid vacation option
Über das Unternehmen
Redcare Pharmacy
Branche
Pharmaceuticals
Beschreibung
Redcare Pharmacy is Europe’s No.1 e-pharmacy, focused on creating a healthy, collaborative work environment and innovative healthcare solutions.
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