Cision
Customer Success Manager - GERMAN speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Frankfurt am Main
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NONOGE Nasdaq Germany GmbH
Lead - Client Success Manager, FinTech(m/w/x)
Frankfurt am Main
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Managing relationships for Nasdaq FinTech services with European clients, coordinating internal teams. Hands-on experience with Salesforce, Planhat, or Gainsight platforms required. Annual equity grant, discounted company shares via ESPP.
Anforderungen
- Extensive expertise in Customer Success, Account Management, or Professional Services
- Proficiency in English and German with outstanding communication skills
- Hands-on experience in Customer Success platforms (Salesforce, Planhat, Gainsight, Power BI, ChurnZero)
- Strong eye for business with diplomacy and consensus-building
- Proactivity and results-oriented mindset
- Degree or equivalent experience
- Experience in capital markets, FinTech, or regulated industry
Aufgaben
- Serve as the primary contact for customers in Europe
- Ensure alignment with customers' strategic goals
- Coordinate Nasdaq FinTech services with internal teams
- Manage relationships and mitigate risks
- Address critical issues for customers
- Lead executive business reviews and meetings
- Oversee projects and identify upsell opportunities
- Handle partner concerns effectively
- Promote Nasdaq’s engagement model
- Build strong partner relationships
- Drive improvements in customer satisfaction
- Enhance Customer Success services based on customer needs
- Accelerate customer adoption growth
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Salesforce
- Planhat
- Gainsight
- Power BI
- ChurnZero
Benefits
Attraktive Vergütung
- Competitive base salary
- Annual equity grant
- Employee Stock Purchase Plan offering discounted company shares
Boni & Prämien
- Annual bonus
Betriebliche Altersvorsorge
- Pension Plan
Gesundheits- & Fitnessangebote
- Private insurance
Workation & Sabbatical
- Work from (almost) anywhere – up to 20 days/year
Mentale Gesundheitsförderung
- 24/7 mental health support for you and your family
Mentoring & Coaching
- Global mentoring program
Weiterbildungsangebote
- Unlimited access to e-learning platforms
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens NOGE Nasdaq Germany GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Cision
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NONOGE Nasdaq Germany GmbH
Lead - Client Success Manager, FinTech(m/w/x)
Frankfurt am Main
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Managing relationships for Nasdaq FinTech services with European clients, coordinating internal teams. Hands-on experience with Salesforce, Planhat, or Gainsight platforms required. Annual equity grant, discounted company shares via ESPP.
Anforderungen
- Extensive expertise in Customer Success, Account Management, or Professional Services
- Proficiency in English and German with outstanding communication skills
- Hands-on experience in Customer Success platforms (Salesforce, Planhat, Gainsight, Power BI, ChurnZero)
- Strong eye for business with diplomacy and consensus-building
- Proactivity and results-oriented mindset
- Degree or equivalent experience
- Experience in capital markets, FinTech, or regulated industry
Aufgaben
- Serve as the primary contact for customers in Europe
- Ensure alignment with customers' strategic goals
- Coordinate Nasdaq FinTech services with internal teams
- Manage relationships and mitigate risks
- Address critical issues for customers
- Lead executive business reviews and meetings
- Oversee projects and identify upsell opportunities
- Handle partner concerns effectively
- Promote Nasdaq’s engagement model
- Build strong partner relationships
- Drive improvements in customer satisfaction
- Enhance Customer Success services based on customer needs
- Accelerate customer adoption growth
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Salesforce
- Planhat
- Gainsight
- Power BI
- ChurnZero
Benefits
Attraktive Vergütung
- Competitive base salary
- Annual equity grant
- Employee Stock Purchase Plan offering discounted company shares
Boni & Prämien
- Annual bonus
Betriebliche Altersvorsorge
- Pension Plan
Gesundheits- & Fitnessangebote
- Private insurance
Workation & Sabbatical
- Work from (almost) anywhere – up to 20 days/year
Mentale Gesundheitsförderung
- 24/7 mental health support for you and your family
Mentoring & Coaching
- Global mentoring program
Weiterbildungsangebote
- Unlimited access to e-learning platforms
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens NOGE Nasdaq Germany GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Cision
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