Talon.One
Customer Success Manager - French(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Berlin
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
TATalon.One
Enterprise Customer Success Manager - German(m/w/x)
Berlin
Vollzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
Driving product adoption and translating customer insights for SaaS API clients. Customer success experience with stakeholder management required. 30 days annual leave, free German courses.
Anforderungen
- Passion for tech and SaaS products/APIs
- Experience in Customer Success, Account Management, or client-facing role
- Experience with diverse internal/external stakeholders
- Ability to lead complex customer onboarding/implementations
- Ability to drive revenue growth via upsell/renewal
- Exceptional communication in English and German
- Empathetic, positive attitude and customer goal focus
- Flexible approach and ability to operate with uncertainty
- Ability to manage 15-20 accounts
- Experience in loyalty/promotion industry or marketing
Aufgaben
- Build customer relationships to understand goals and pains
- Drive product adoption
- Translate customer insights into actionable feedback for Sales, Marketing, and Product teams
- Connect customer marketing goals with our API-driven product
- Explain complex product configuration steps clearly
- Collaborate with technical operations and development teams
- Troubleshoot technical issues
- Communicate with diverse audiences across roles, organizations, and cultures
- Document and share customer information internally
- Build training resources
- Reduce support tickets
- Drive retention and growth for your book of business
- Handle upsell and renewal conversations
- Prepare and deliver strategic business value to customers
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – fließend
- Deutsch – fließend
Benefits
Weiterbildungsangebote
- Annual learning budget
- Full LinkedIn Learning access
- Free German language courses
Mehr Urlaubstage
- 30 days of annual leave
- Paid birthday leave
- Paid moving day
Sonstige Zulagen
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad up to 90 days
Mentale Gesundheitsförderung
- Mental health support
Mitarbeiterrabatte
- Discounted Urban Sports Club membership
Betriebliche Altersvorsorge
- 20% pension contribution subsidy
Öffi Tickets
- Subsidised public transport ticket
Lockere Unternehmenskultur
- Dog-friendly office
Firmenfahrrad
- Bike leasing program
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Talon.One erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Moss
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Insider One
Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Urban Sports Club
Customer Success Manager - Mid-Market(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Köln - 360Learning
Customer Success Manager(m/w/x)
VollzeitRemoteBerufserfahrenBerlin
TATalon.One
Enterprise Customer Success Manager - German(m/w/x)
Berlin
Vollzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
Driving product adoption and translating customer insights for SaaS API clients. Customer success experience with stakeholder management required. 30 days annual leave, free German courses.
Anforderungen
- Passion for tech and SaaS products/APIs
- Experience in Customer Success, Account Management, or client-facing role
- Experience with diverse internal/external stakeholders
- Ability to lead complex customer onboarding/implementations
- Ability to drive revenue growth via upsell/renewal
- Exceptional communication in English and German
- Empathetic, positive attitude and customer goal focus
- Flexible approach and ability to operate with uncertainty
- Ability to manage 15-20 accounts
- Experience in loyalty/promotion industry or marketing
Aufgaben
- Build customer relationships to understand goals and pains
- Drive product adoption
- Translate customer insights into actionable feedback for Sales, Marketing, and Product teams
- Connect customer marketing goals with our API-driven product
- Explain complex product configuration steps clearly
- Collaborate with technical operations and development teams
- Troubleshoot technical issues
- Communicate with diverse audiences across roles, organizations, and cultures
- Document and share customer information internally
- Build training resources
- Reduce support tickets
- Drive retention and growth for your book of business
- Handle upsell and renewal conversations
- Prepare and deliver strategic business value to customers
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – fließend
- Deutsch – fließend
Benefits
Weiterbildungsangebote
- Annual learning budget
- Full LinkedIn Learning access
- Free German language courses
Mehr Urlaubstage
- 30 days of annual leave
- Paid birthday leave
- Paid moving day
Sonstige Zulagen
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad up to 90 days
Mentale Gesundheitsförderung
- Mental health support
Mitarbeiterrabatte
- Discounted Urban Sports Club membership
Betriebliche Altersvorsorge
- 20% pension contribution subsidy
Öffi Tickets
- Subsidised public transport ticket
Lockere Unternehmenskultur
- Dog-friendly office
Firmenfahrrad
- Bike leasing program
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Talon.One erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Talon.One
Branche
IT
Beschreibung
The company develops a flexible, highly scalable promotions engine using state-of-the-art technologies.
Noch nicht perfekt?
- Talon.One
Customer Success Manager - French(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Moss
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Insider One
Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Urban Sports Club
Customer Success Manager - Mid-Market(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Köln - 360Learning
Customer Success Manager(m/w/x)
VollzeitRemoteBerufserfahrenBerlin