Didomi
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Berlin
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
INIntegral Ad Science
Customer Success Manager(m/w/x)
Berlin
Vollzeitmit HomeofficeManagement
Nejo KI-Zusammenfassung
Managing client health, onboarding, and renewals at global ad verification platform. 5 years Ad Tech experience and programmatic advertising understanding required. Working with cutting-edge ad verification technology.
Anforderungen
- 5 years experience in Ad Tech
- Understanding of programmatic advertising
- Strong analytical skills
- Demonstrated ability to communicate effectively
- Ability to learn quickly
- Enthusiasm for fast-paced environment
- Exceptional organizational skills
- Fluency with Microsoft PowerPoint, Word, Excel
- Experience in Salesforce, Gainsight, GAM, GCM is a plus
- Fluent English and German language skills
Aufgaben
- Understand the digital advertising ecosystem.
- Build knowledge of IAS products and processes.
- Oversee client health, onboarding, and renewals.
- Act as the main contact for assigned clients.
- Provide timely problem resolution and escalations.
- Prepare regular reports and analyze client activity.
- Develop trusted relationships with key client stakeholders.
- Ensure successful delivery of IAS solutions.
- Assist with critical customer requests and escalations.
- Identify at-risk scenarios and enact solutions.
- Drive upsell opportunities with the Sales team.
- Conduct regular business reviews with key clients.
- Track customer engagements in internal systems.
- Collaborate with Sales and Customer Success teams.
- Onboard new customers effectively.
- Communicate product enhancements to clients.
- Share industry knowledge and account-specific insights.
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Salesforce
- Gainsight
- GAM
- GCM
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Integral Ad Science erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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INIntegral Ad Science
Customer Success Manager(m/w/x)
Berlin
Vollzeitmit HomeofficeManagement
Nejo KI-Zusammenfassung
Managing client health, onboarding, and renewals at global ad verification platform. 5 years Ad Tech experience and programmatic advertising understanding required. Working with cutting-edge ad verification technology.
Anforderungen
- 5 years experience in Ad Tech
- Understanding of programmatic advertising
- Strong analytical skills
- Demonstrated ability to communicate effectively
- Ability to learn quickly
- Enthusiasm for fast-paced environment
- Exceptional organizational skills
- Fluency with Microsoft PowerPoint, Word, Excel
- Experience in Salesforce, Gainsight, GAM, GCM is a plus
- Fluent English and German language skills
Aufgaben
- Understand the digital advertising ecosystem.
- Build knowledge of IAS products and processes.
- Oversee client health, onboarding, and renewals.
- Act as the main contact for assigned clients.
- Provide timely problem resolution and escalations.
- Prepare regular reports and analyze client activity.
- Develop trusted relationships with key client stakeholders.
- Ensure successful delivery of IAS solutions.
- Assist with critical customer requests and escalations.
- Identify at-risk scenarios and enact solutions.
- Drive upsell opportunities with the Sales team.
- Conduct regular business reviews with key clients.
- Track customer engagements in internal systems.
- Collaborate with Sales and Customer Success teams.
- Onboard new customers effectively.
- Communicate product enhancements to clients.
- Share industry knowledge and account-specific insights.
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Salesforce
- Gainsight
- GAM
- GCM
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Integral Ad Science erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Integral Ad Science
Branche
Other
Beschreibung
IAS is a leading global media measurement and optimization platform that ensures ads are seen by real people in safe and suitable environments.
Noch nicht perfekt?
- Didomi
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Mercanis
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeManagementBerlin - Moss
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Vollzeitmit HomeofficeBerufserfahrenBerlin - Geotab
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Urban Sports Club
Customer Success Manager - Mid-Market(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Köln