Dein persönlicher KI-Karriere-Agent
Customer Success Manager(m/w/x)
Bridging client needs with AI-powered marketing SaaS platform utilization. Executive-level relationship building and communication skills required. Shareowner program and community volunteering opportunities.
Anforderungen
- Customer-facing work experience (customer success, account management, consulting)
- Ability to collaborate and build customer relationships
- Executive-level customer relationship building
- Solid oral and written communication abilities
- Positive and energetic phone skills
- Excellent listening skills
- Self-motivated and tech-savvy
- Search for solutions to improve client relationships
- Caring attitude towards clients
- Superior project management skills
- Superior time management skills
- Keen eye for detail
- Passion for testing and measuring outreach effectiveness
- Passion for improving outreach effectiveness
- Passion for testing and measuring follow-up effectiveness
- Passion for improving follow-up effectiveness
- Ability to work in fast-paced startup environment
- Flexibility to work in fast-paced startup environment
- Strong communication skills in English
- Strong communication skills in German
Aufgaben
- Represent Insider One to clients
- Bridge client needs with technology
- Help clients understand their needs
- Match client goals with our products
- Ensure optimal technology utilization
- Monitor and facilitate technology adoption
- Collaborate with engineers and developers
- Work with product specialists for tech support
- Develop and maintain key account plans
- Identify opportunities to boost value
- Provide feedback on market trends
- Address unmet needs and opportunities
- Build trusted advisor relationships
- Ensure client satisfaction
- Plan strategies to meet client objectives
- Prioritize and resolve escalated issues
- Propose new product ideas
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – fließend
- Deutsch – fließend
Benefits
Weiterbildungsangebote
- Internal trainings
- Access to learning platforms
Attraktive Vergütung
- Shareowner program (ESOP)
Boni & Prämien
- Referral bonuses
Gemeinnützige Ausrichtung
- Community volunteering opportunities
- Social impact projects
Team Events & Ausflüge
- Global retreats
- Team-building activities
- Year-round events
Noch nicht perfekt?
- Integral Ad ScienceVollzeitmit HomeofficeManagementBerlin
- Mercanis
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeManagementBerlin - Insider One
Customer Onboarding Manager - DACH(m/w/x)
VollzeitRemoteBerufserfahrenBerlin - Doinstruct
Customer Success Manager - Mid-Market(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Moss
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin
Customer Success Manager(m/w/x)
Bridging client needs with AI-powered marketing SaaS platform utilization. Executive-level relationship building and communication skills required. Shareowner program and community volunteering opportunities.
Anforderungen
- Customer-facing work experience (customer success, account management, consulting)
- Ability to collaborate and build customer relationships
- Executive-level customer relationship building
- Solid oral and written communication abilities
- Positive and energetic phone skills
- Excellent listening skills
- Self-motivated and tech-savvy
- Search for solutions to improve client relationships
- Caring attitude towards clients
- Superior project management skills
- Superior time management skills
- Keen eye for detail
- Passion for testing and measuring outreach effectiveness
- Passion for improving outreach effectiveness
- Passion for testing and measuring follow-up effectiveness
- Passion for improving follow-up effectiveness
- Ability to work in fast-paced startup environment
- Flexibility to work in fast-paced startup environment
- Strong communication skills in English
- Strong communication skills in German
Aufgaben
- Represent Insider One to clients
- Bridge client needs with technology
- Help clients understand their needs
- Match client goals with our products
- Ensure optimal technology utilization
- Monitor and facilitate technology adoption
- Collaborate with engineers and developers
- Work with product specialists for tech support
- Develop and maintain key account plans
- Identify opportunities to boost value
- Provide feedback on market trends
- Address unmet needs and opportunities
- Build trusted advisor relationships
- Ensure client satisfaction
- Plan strategies to meet client objectives
- Prioritize and resolve escalated issues
- Propose new product ideas
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – fließend
- Deutsch – fließend
Benefits
Weiterbildungsangebote
- Internal trainings
- Access to learning platforms
Attraktive Vergütung
- Shareowner program (ESOP)
Boni & Prämien
- Referral bonuses
Gemeinnützige Ausrichtung
- Community volunteering opportunities
- Social impact projects
Team Events & Ausflüge
- Global retreats
- Team-building activities
- Year-round events
Über das Unternehmen
Insider One
Branche
Marketing
Beschreibung
The company is a leading platform for marketing and customer engagement, integrating data and personalization across various channels.
Noch nicht perfekt?
- Integral Ad Science
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeManagementBerlin - Mercanis
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeManagementBerlin - Insider One
Customer Onboarding Manager - DACH(m/w/x)
VollzeitRemoteBerufserfahrenBerlin - Doinstruct
Customer Success Manager - Mid-Market(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Moss
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin