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Customer Success Manager(m/w/x)
Post-sales support for digital transformation solutions, including SaaS and cloud storage, at provider of document and information management services. 5+ years managing complex relationships in large, global enterprise organizations required. Flexible work options.
Anforderungen
- 5+ years of experience in Customer Success, Account Management, or related sales/operational field
- Strong knowledge of digital transformation solutions, including SaaS, cloud storage, and information governance
- Proven ability in strategic problem-solving and managing complex relationships within large, global enterprise organizations
- University degree in Business, Technology, or a related field; Customer Success certification is a plus
Aufgaben
- Serve as the primary post-sales contact
- Ensure customers achieve desired business outcomes
- Maximize value from Iron Mountain’s solutions
- Collaborate with Global Account Managers
- Develop strategic account plans
- Drive business growth and customer loyalty
- Ensure compliance with organizational standards
- Adhere to data privacy regulations
- Maintain service level agreements
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Benefits
Attraktive Vergütung
- Competitive compensation
Flexibles Arbeiten
- Flexible work options
Gesundheits- & Fitnessangebote
- Comprehensive health plans
- Wellness plans
Betriebliche Altersvorsorge
- Retirement plans
Weiterbildungsangebote
- Opportunities for continuous learning
Sonstige Vorteile
- Professional growth
Noch nicht perfekt?
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Customer Success Manager - GERMAN speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenFrankfurt am Main
Customer Success Manager(m/w/x)
Post-sales support for digital transformation solutions, including SaaS and cloud storage, at provider of document and information management services. 5+ years managing complex relationships in large, global enterprise organizations required. Flexible work options.
Anforderungen
- 5+ years of experience in Customer Success, Account Management, or related sales/operational field
- Strong knowledge of digital transformation solutions, including SaaS, cloud storage, and information governance
- Proven ability in strategic problem-solving and managing complex relationships within large, global enterprise organizations
- University degree in Business, Technology, or a related field; Customer Success certification is a plus
Aufgaben
- Serve as the primary post-sales contact
- Ensure customers achieve desired business outcomes
- Maximize value from Iron Mountain’s solutions
- Collaborate with Global Account Managers
- Develop strategic account plans
- Drive business growth and customer loyalty
- Ensure compliance with organizational standards
- Adhere to data privacy regulations
- Maintain service level agreements
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Benefits
Attraktive Vergütung
- Competitive compensation
Flexibles Arbeiten
- Flexible work options
Gesundheits- & Fitnessangebote
- Comprehensive health plans
- Wellness plans
Betriebliche Altersvorsorge
- Retirement plans
Weiterbildungsangebote
- Opportunities for continuous learning
Sonstige Vorteile
- Professional growth
Über das Unternehmen
Iron Mountain
Branche
Other
Beschreibung
Das Unternehmen bietet nachhaltige Lösungen im Bereich Dokumenten- und Informationsmanagement sowie digitale Transformationsdienste an.
Noch nicht perfekt?
- Dataiku
Senior Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorFrankfurt am Main - Mendix
Enterprise Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart - MongoDB
Customer Success Manager, German Speaker(m/w/x)
Vollzeitmit HomeofficeSeniorFrankfurt am Main - PROS Germany GmbH
Senior Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorFrankfurt am Main - Cision
Customer Success Manager - GERMAN speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenFrankfurt am Main