Dein persönlicher KI-Karriere-Agent
Customer Success Manager(m/w/x)
Engaging OEMs and dealers for product adoption within a data ecosystem for machine manufacturers. Customer Success or Account Management background required. Workation option.
Anforderungen
- Background in Customer Success or Account Management
- Ability to analyze customer data and translate insights
- Excellent communication and stakeholder management skills
- Proactive and customer-centric mindset
- Structured and strategic thinker with strong analytical skills
- Industry experience in industrial machinery, automotive, or supply chain management
- Familiarity with parts planning, inventory management, or field service solutions
- Fluency in English and German
- Willingness to travel as needed
Aufgaben
- Drive product adoption and account growth
- Engage OEMs and dealers to ensure value realization
- Analyze customer usage data and KPIs
- Identify adoption gaps and implement engagement strategies
- Develop success plans aligned with customer objectives
- Work with the Founder & CEO to align sales efforts
- Gather and analyze customer feedback to define strategies
- Collaborate with OEMs and dealers to set goals and KPIs
- Track progress toward customer success
- Identify business pain points and expansion opportunities
- Partner with Account Executives on upsell discussions
- Advocate for customers' needs with Product, Sales, and Engineering
- Contribute to initiatives enhancing customer onboarding and experience
- Provide feedback to improve ClearOps’ solutions
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Benefits
Lockere Unternehmenskultur
- Flat hierarchies
- Open feedback
- Vibrant office culture
Team Events & Ausflüge
- Joint team events
Workation & Sabbatical
- Workation
Mitarbeiterrabatte
- Discount codes
Flexibles Arbeiten
- Flexible working hours
Gesundheits- & Fitnessangebote
- Unlimited fitness
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Customer Success Manager(m/w/x)
Engaging OEMs and dealers for product adoption within a data ecosystem for machine manufacturers. Customer Success or Account Management background required. Workation option.
Anforderungen
- Background in Customer Success or Account Management
- Ability to analyze customer data and translate insights
- Excellent communication and stakeholder management skills
- Proactive and customer-centric mindset
- Structured and strategic thinker with strong analytical skills
- Industry experience in industrial machinery, automotive, or supply chain management
- Familiarity with parts planning, inventory management, or field service solutions
- Fluency in English and German
- Willingness to travel as needed
Aufgaben
- Drive product adoption and account growth
- Engage OEMs and dealers to ensure value realization
- Analyze customer usage data and KPIs
- Identify adoption gaps and implement engagement strategies
- Develop success plans aligned with customer objectives
- Work with the Founder & CEO to align sales efforts
- Gather and analyze customer feedback to define strategies
- Collaborate with OEMs and dealers to set goals and KPIs
- Track progress toward customer success
- Identify business pain points and expansion opportunities
- Partner with Account Executives on upsell discussions
- Advocate for customers' needs with Product, Sales, and Engineering
- Contribute to initiatives enhancing customer onboarding and experience
- Provide feedback to improve ClearOps’ solutions
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Benefits
Lockere Unternehmenskultur
- Flat hierarchies
- Open feedback
- Vibrant office culture
Team Events & Ausflüge
- Joint team events
Workation & Sabbatical
- Workation
Mitarbeiterrabatte
- Discount codes
Flexibles Arbeiten
- Flexible working hours
Gesundheits- & Fitnessangebote
- Unlimited fitness
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
ClearOps GmbH
Branche
IT
Beschreibung
The company transforms the service supply chain of machine manufacturers into a seamless data ecosystem.
Noch nicht perfekt?
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