Dein persönlicher KI-Karriere-Agent
Customer Success Manager - UK-Market(m/w/x)
Growing customer relationships for a leading enterprise incentive platform. 5+ years in Customer Success, Sales, or Account Management required. 30 days paid vacation.
Anforderungen
- 5+ years in Customer Success, Sales, or Account Management
- Experience in online marketing and understanding of online KPIs
- Revenue responsibility for assigned accounts
- Hands-on mindset and analytical thinking
- Strong consulting and sales expertise, pleasure in upselling digital marketing services
- Excellent customer communication and PowerPoint presentation skills
- Interpersonal skills: decisive, action-oriented, motivating, inspiring, leading
- Ability to operate in operational and strategic modes in fast-paced environment
- Knowledge of common CRM Systems
- Excellent business judgment, strong English communication (C1)
- Additional languages are an advantage (German, French, Spanish, Italian)
- Experience in a SaaS company is a plus, but not mandatory
Aufgaben
- Grow and nurture customer relationships
- Continuously work on opportunities
- Observe market developments and trends
- Develop strategies based on market trends
- Derive measures from developed strategies
- Manage and advise customers strategically
- Support global brands in finding solutions
- Manage projects and budgets
- Identify upsell opportunities
- Own customer relationships
- Act as a trusted advisor
- Liaise between customers, internal contacts, and external providers
- Track essential project tasks
- Contribute ideas for process efficiency
- Contribute ideas for better resource utilization
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Französisch – Grundkenntnisse
- Spanisch – Grundkenntnisse
- Italienisch – Grundkenntnisse
Tools & Technologien
- CRM Systems
- PowerPoint
Benefits
Mehr Urlaubstage
- 30 days of paid vacation
Betriebliche Altersvorsorge
- Company pension scheme with employer contributions
Team Events & Ausflüge
- Team events
- Company celebrations
Weiterbildungsangebote
- Internal workshops
- Knowledge sharing
- Personal development opportunities
- Professional development opportunities
Lockere Unternehmenskultur
- Supportive team
- Open communication
- Mutual respect
- Flat hierarchies
Sonstige Vorteile
- High-impact setting
Startup-Atmosphäre
- Swift decision-making
Flexibles Arbeiten
- Remote-first culture
- Flexible working hours
Workation & Sabbatical
- Work up to two months per year from any EU country
Noch nicht perfekt?
- AklamioVollzeitmit HomeofficeSeniorBerlin
- Didomi
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Enterprise Customer Success Manager - German(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin
Customer Success Manager - UK-Market(m/w/x)
Growing customer relationships for a leading enterprise incentive platform. 5+ years in Customer Success, Sales, or Account Management required. 30 days paid vacation.
Anforderungen
- 5+ years in Customer Success, Sales, or Account Management
- Experience in online marketing and understanding of online KPIs
- Revenue responsibility for assigned accounts
- Hands-on mindset and analytical thinking
- Strong consulting and sales expertise, pleasure in upselling digital marketing services
- Excellent customer communication and PowerPoint presentation skills
- Interpersonal skills: decisive, action-oriented, motivating, inspiring, leading
- Ability to operate in operational and strategic modes in fast-paced environment
- Knowledge of common CRM Systems
- Excellent business judgment, strong English communication (C1)
- Additional languages are an advantage (German, French, Spanish, Italian)
- Experience in a SaaS company is a plus, but not mandatory
Aufgaben
- Grow and nurture customer relationships
- Continuously work on opportunities
- Observe market developments and trends
- Develop strategies based on market trends
- Derive measures from developed strategies
- Manage and advise customers strategically
- Support global brands in finding solutions
- Manage projects and budgets
- Identify upsell opportunities
- Own customer relationships
- Act as a trusted advisor
- Liaise between customers, internal contacts, and external providers
- Track essential project tasks
- Contribute ideas for process efficiency
- Contribute ideas for better resource utilization
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Französisch – Grundkenntnisse
- Spanisch – Grundkenntnisse
- Italienisch – Grundkenntnisse
Tools & Technologien
- CRM Systems
- PowerPoint
Benefits
Mehr Urlaubstage
- 30 days of paid vacation
Betriebliche Altersvorsorge
- Company pension scheme with employer contributions
Team Events & Ausflüge
- Team events
- Company celebrations
Weiterbildungsangebote
- Internal workshops
- Knowledge sharing
- Personal development opportunities
- Professional development opportunities
Lockere Unternehmenskultur
- Supportive team
- Open communication
- Mutual respect
- Flat hierarchies
Sonstige Vorteile
- High-impact setting
Startup-Atmosphäre
- Swift decision-making
Flexibles Arbeiten
- Remote-first culture
- Flexible working hours
Workation & Sabbatical
- Work up to two months per year from any EU country
Über das Unternehmen
Aklamio
Branche
Marketing
Beschreibung
Aklamio's Customer Incentives Platform enables leading enterprises worldwide to enhance their marketing efforts with incentives, accelerating their growth.
Noch nicht perfekt?
- Aklamio
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Didomi
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Moss
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Urban Sports Club
Customer Success Manager - Mid-Market(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Köln - Talon.One
Enterprise Customer Success Manager - German(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin