MongoDB
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSenior
München
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
MOMongoDB
Customer Success Manager - German Speaking(m/w/x)
München
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Advising innovator clients on software and data strategies, bridging product engineering at a software and data platform. 7+ years Customer Success experience required. Full remote flexibility.
Anforderungen
- 7+ years experience in Customer Success or related roles
- Passion for advocating on behalf of customers
- Aptitude and curiosity for technical concepts
- High level of autonomy and ownership
- Entrepreneurial mindset and process building skills
- Teamwork and passion for collaboration
- Exposure to database, cloud, and infrastructure technology
- Fluent level of German
Aufgaben
- Advise customers on technology strategies and best practices
- Run enablement sessions to optimize technical environments
- Recommend product features to accelerate customer value
- Collect customer feedback to inform product development
- Bridge the gap between customers and product engineering
- Resolve critical customer issues and outages
- Develop account plans to mitigate risk and growth
- Lead executive business reviews with C-suite leaders
- Execute strategic internal projects to build the program
- Document customer interactions in Gainsight and Salesforce
- Analyze account health signals to adjust engagement strategies
- Manage relationships with sales leadership and account executives
- Forecast expected churn and growth for senior leadership
- Interview and onboard new team members
- Lead peer enablement sessions and product certifications
Berufserfahrung
- 7 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
Tools & Technologien
- MongoDB
- Cloud
- Infrastructure technology
Benefits
Flexibles Arbeiten
- Remote work possible
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens MongoDB erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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MOMongoDB
Customer Success Manager - German Speaking(m/w/x)
München
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Advising innovator clients on software and data strategies, bridging product engineering at a software and data platform. 7+ years Customer Success experience required. Full remote flexibility.
Anforderungen
- 7+ years experience in Customer Success or related roles
- Passion for advocating on behalf of customers
- Aptitude and curiosity for technical concepts
- High level of autonomy and ownership
- Entrepreneurial mindset and process building skills
- Teamwork and passion for collaboration
- Exposure to database, cloud, and infrastructure technology
- Fluent level of German
Aufgaben
- Advise customers on technology strategies and best practices
- Run enablement sessions to optimize technical environments
- Recommend product features to accelerate customer value
- Collect customer feedback to inform product development
- Bridge the gap between customers and product engineering
- Resolve critical customer issues and outages
- Develop account plans to mitigate risk and growth
- Lead executive business reviews with C-suite leaders
- Execute strategic internal projects to build the program
- Document customer interactions in Gainsight and Salesforce
- Analyze account health signals to adjust engagement strategies
- Manage relationships with sales leadership and account executives
- Forecast expected churn and growth for senior leadership
- Interview and onboard new team members
- Lead peer enablement sessions and product certifications
Berufserfahrung
- 7 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
Tools & Technologien
- MongoDB
- Cloud
- Infrastructure technology
Benefits
Flexibles Arbeiten
- Remote work possible
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens MongoDB erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
MongoDB
Branche
IT
Beschreibung
The company empowers innovators to create and disrupt industries by unleashing the power of software and data.
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