Dein persönlicher KI-Karriere-Agent
Customer Lifecycle Specialist(m/w/x)
Activating customer data and refining multi-channel communications for a live entertainment tech platform. Salesforce Marketing Cloud and ESP experience required. 40% event discount, flexible schedule.
Anforderungen
- 2-3 years Digital Marketing and CRM experience
- 2-3 years mobile and web environments experience
- Salesforce Marketing Cloud experience
- ESP experience (Mailchimp, Sendgrid, etc.)
- Proficiency in HTML
- Good copywriting skills
- Ability to develop & optimise CRM flows
- Leverage consumer data for marketing insights
- Commercially savvy, analytical, data-driven
- A/B testing and dynamic templates experience
- Organized, responsible, proactive
- Ability to optimize, prioritize, organize time
- Ability to carry out high pace of work
- Fluent English communication
- Fluent German communication
- Potentiate team-work and motivate team
Aufgaben
- Manage customer data activation
- Develop and execute CRM strategy
- Leverage marketing channels for CRM
- Refine multi-channel communications
- Develop retention strategies
- Deliver outstanding customer experience
- Support CRM Manager in defining lifecycle
- Define contact strategies across touchpoints
- Identify key client segments
- Ensure campaigns have clear success metrics
- Track and analyze campaign success
- Own weekly and monthly reporting
- Conduct ad hoc deep dives
Berufserfahrung
- 2 - 3 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Digital Marketing
- CRM
- Salesforce Marketing Cloud
- Mailchimp
- Sendgrid
- HTML
- A/B testing
- dynamic templates
Benefits
Flexibles Arbeiten
- Home office friendly
- Flexible schedule
Mitarbeiterrabatte
- 40% discount on events
Sinnstiftende Arbeit
- Responsibility from day one
Sonstige Vorteile
- Professional and personal growth
Lockere Unternehmenskultur
- Great work environment
- Inclusive and diverse workspace
Gesundheits- & Fitnessangebote
- Health insurance
- Gympass (Wellhub) Membership
Attraktive Vergütung
- Flexible remuneration with 100% tax exemption
Weiterbildungsangebote
- English lessons
- Spanish lessons
Gratis oder Vergünstigte Mahlzeiten
- Free food
Snacks & Getränke
- Free drink
- Free fruit
Sonstige Zulagen
- Salary advance option via Payflow
- Accommodation during selection process
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Customer Lifecycle Specialist(m/w/x)
Activating customer data and refining multi-channel communications for a live entertainment tech platform. Salesforce Marketing Cloud and ESP experience required. 40% event discount, flexible schedule.
Anforderungen
- 2-3 years Digital Marketing and CRM experience
- 2-3 years mobile and web environments experience
- Salesforce Marketing Cloud experience
- ESP experience (Mailchimp, Sendgrid, etc.)
- Proficiency in HTML
- Good copywriting skills
- Ability to develop & optimise CRM flows
- Leverage consumer data for marketing insights
- Commercially savvy, analytical, data-driven
- A/B testing and dynamic templates experience
- Organized, responsible, proactive
- Ability to optimize, prioritize, organize time
- Ability to carry out high pace of work
- Fluent English communication
- Fluent German communication
- Potentiate team-work and motivate team
Aufgaben
- Manage customer data activation
- Develop and execute CRM strategy
- Leverage marketing channels for CRM
- Refine multi-channel communications
- Develop retention strategies
- Deliver outstanding customer experience
- Support CRM Manager in defining lifecycle
- Define contact strategies across touchpoints
- Identify key client segments
- Ensure campaigns have clear success metrics
- Track and analyze campaign success
- Own weekly and monthly reporting
- Conduct ad hoc deep dives
Berufserfahrung
- 2 - 3 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Digital Marketing
- CRM
- Salesforce Marketing Cloud
- Mailchimp
- Sendgrid
- HTML
- A/B testing
- dynamic templates
Benefits
Flexibles Arbeiten
- Home office friendly
- Flexible schedule
Mitarbeiterrabatte
- 40% discount on events
Sinnstiftende Arbeit
- Responsibility from day one
Sonstige Vorteile
- Professional and personal growth
Lockere Unternehmenskultur
- Great work environment
- Inclusive and diverse workspace
Gesundheits- & Fitnessangebote
- Health insurance
- Gympass (Wellhub) Membership
Attraktive Vergütung
- Flexible remuneration with 100% tax exemption
Weiterbildungsangebote
- English lessons
- Spanish lessons
Gratis oder Vergünstigte Mahlzeiten
- Free food
Snacks & Getränke
- Free drink
- Free fruit
Sonstige Zulagen
- Salary advance option via Payflow
- Accommodation during selection process
Über das Unternehmen
Fever
Branche
Entertainment
Beschreibung
The company is a leading tech platform for culture and live entertainment, democratizing access to experiences worldwide.
Noch nicht perfekt?
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