thinkproject
Technical Program Manager – Migration(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
München, Berlin, Wuppertal
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THthinkproject
Customer Insight & Adoption Lead(m/w/x)
München, Berlin, Wuppertal
Vollzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
By bridging the gap between users and engineering, you will ensure products are built on evidence. You'll lead research and manage customer councils to turn deep insights into a better user experience.
Anforderungen
- Experience in customer insight or research
- Experience in customer insight or research
- Ability to engage customers directly
- Ability to engage customers directly
- Translating research into actionable insights
- Translating research into actionable insights
- Comfort in agile product environments
- Comfort in agile product environments
- Excellent communication and facilitation skills
- Excellent communication and facilitation skills
- Synthesis of qualitative feedback
- Synthesis of qualitative feedback
- Strong organizational and management skills
- Strong organizational and management skills
- Fluent German and English
- Fluent German and English
- Experience running customer advisory boards
- Experience running customer advisory boards
- Background in UX research or design
- Background in UX research or design
- Familiarity with SaaS or enterprise software
- Familiarity with SaaS or enterprise software
- Experience with usage data and analytics
- Experience with usage data and analytics
- Familiarity with asset lifecycle management software
- Familiarity with asset lifecycle management software
Aufgaben
- Collect and synthesize customer insights
- Communicate user insights across the organization
- Analyze customer workflows and pain points
- Conduct qualitative and quantitative research activities
- Translate insights into actionable product inputs
- Validate product assumptions with user evidence
- Shape problem statements and roadmap priorities
- Inform user journeys and interaction design
- Integrate customer feedback into early discovery
- Support prioritization with insight-backed narratives
- Manage customer councils and advisory boards
- Recruit and maintain representative user groups
- Define objectives for customer council sessions
- Monitor feature adoption and post-release usage
- Identify adoption issues and usability gaps
- Define success metrics for user satisfaction
- Establish repeatable processes for sharing insights
- Improve feedback visibility for leadership teams
- Promote a culture of customer-centricity
- Advocate for continuous product discovery
- Communicate product outcomes back to participants
Berufserfahrung
ca. 1 - 4 Jahre
Ausbildung
Bachelor-AbschlussODERMaster-Abschluss
Sprachen
Deutsch – verhandlungssicherEnglisch – verhandlungssicher
Tools & Technologien
SaaSEnterprise softwareAsset lifecycle management software
Benefits
Weiterbildungsangebote
- •Lunch 'n' Learn Sessions
- •Free English Lessons
- •Thinkproject Academy
- •Unlimited learning
Sonstige Vorteile
- •Women's Network
- •LGBTQIA+ Network
Startup-Atmosphäre
- •Coffee Chat Roulette
Team Events & Ausflüge
- •Social Events
Gemeinnützige Ausrichtung
- •Volunteering Activities
Lockere Unternehmenskultur
- •Open Forum with Leadership
Flexibles Arbeiten
- •Hybrid working
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens thinkproject erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- remberg
(Senior) Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMünchen - Appinio
Senior Customer Success Manager DACH(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg, Berlin, München - Prewave
Senior UX Researcher(m/w/x)
Vollzeitmit HomeofficeSeniorab 52.136 / JahrWien, München - Moss
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMünchen
THthinkproject
Customer Insight & Adoption Lead(m/w/x)
München, Berlin, Wuppertal
Vollzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
By bridging the gap between users and engineering, you will ensure products are built on evidence. You'll lead research and manage customer councils to turn deep insights into a better user experience.
Anforderungen
- Experience in customer insight or research
- Experience in customer insight or research
- Ability to engage customers directly
- Ability to engage customers directly
- Translating research into actionable insights
- Translating research into actionable insights
- Comfort in agile product environments
- Comfort in agile product environments
- Excellent communication and facilitation skills
- Excellent communication and facilitation skills
- Synthesis of qualitative feedback
- Synthesis of qualitative feedback
- Strong organizational and management skills
- Strong organizational and management skills
- Fluent German and English
- Fluent German and English
- Experience running customer advisory boards
- Experience running customer advisory boards
- Background in UX research or design
- Background in UX research or design
- Familiarity with SaaS or enterprise software
- Familiarity with SaaS or enterprise software
- Experience with usage data and analytics
- Experience with usage data and analytics
- Familiarity with asset lifecycle management software
- Familiarity with asset lifecycle management software
Aufgaben
- Collect and synthesize customer insights
- Communicate user insights across the organization
- Analyze customer workflows and pain points
- Conduct qualitative and quantitative research activities
- Translate insights into actionable product inputs
- Validate product assumptions with user evidence
- Shape problem statements and roadmap priorities
- Inform user journeys and interaction design
- Integrate customer feedback into early discovery
- Support prioritization with insight-backed narratives
- Manage customer councils and advisory boards
- Recruit and maintain representative user groups
- Define objectives for customer council sessions
- Monitor feature adoption and post-release usage
- Identify adoption issues and usability gaps
- Define success metrics for user satisfaction
- Establish repeatable processes for sharing insights
- Improve feedback visibility for leadership teams
- Promote a culture of customer-centricity
- Advocate for continuous product discovery
- Communicate product outcomes back to participants
Berufserfahrung
ca. 1 - 4 Jahre
Ausbildung
Bachelor-AbschlussODERMaster-Abschluss
Sprachen
Deutsch – verhandlungssicherEnglisch – verhandlungssicher
Tools & Technologien
SaaSEnterprise softwareAsset lifecycle management software
Benefits
Weiterbildungsangebote
- •Lunch 'n' Learn Sessions
- •Free English Lessons
- •Thinkproject Academy
- •Unlimited learning
Sonstige Vorteile
- •Women's Network
- •LGBTQIA+ Network
Startup-Atmosphäre
- •Coffee Chat Roulette
Team Events & Ausflüge
- •Social Events
Gemeinnützige Ausrichtung
- •Volunteering Activities
Lockere Unternehmenskultur
- •Open Forum with Leadership
Flexibles Arbeiten
- •Hybrid working
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens thinkproject erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
thinkproject
Branche
Construction
Beschreibung
The company offers a cohesive alternative to fragmented construction software, integrating mature solutions with an innovative platform.
Noch nicht perfekt?
- thinkproject
Technical Program Manager – Migration(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMünchen, Berlin, Wuppertal - remberg
(Senior) Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMünchen - Appinio
Senior Customer Success Manager DACH(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg, Berlin, München - Prewave
Senior UX Researcher(m/w/x)
Vollzeitmit HomeofficeSeniorab 52.136 / JahrWien, München - Moss
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMünchen