thinkproject
Technical Program Manager – Migration(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
München, Berlin, Wuppertal
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
THthinkproject
Customer Insight & Adoption Lead(m/w/x)
München, Berlin, Wuppertal
Vollzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
Collecting and synthesizing customer insights from workflows for a unified construction software platform at a construction software provider. Direct customer engagement and translating research into product inputs expected. Free English lessons provided.
Anforderungen
- Proven experience in customer insight, user research, product discovery, or similar hands-on role
- Strong ability to engage with customers and build trust
- Experience translating customer research into actionable insights
- Comfort working with Product Managers and designers in agile environment
- Excellent written and verbal communication and facilitation skills
- Ability to synthesize qualitative feedback into clear themes
- Strong organizational skills and ability to manage multiple feedback streams
- Fluent German and English
- Experience running customer councils, advisory boards, or early adopter programs
- Background in UX research, service design, or human-centered design
- Familiarity with SaaS or enterprise software products
- Experience with usage data, analytics, or adoption metrics
- Familiarity with construction, infrastructure, or asset lifecycle management software
Aufgaben
- Ensure products reflect customer needs and deliver user value.
- Act as the customer voice within Product and Engineering.
- Ground product decisions in evidence, insight, and feedback.
- Understand user needs, behaviors, and pain points.
- Influence product direction, UX decisions, and delivery priorities.
- Collaborate closely with Product Managers and UI/UX team.
- Collect, synthesize, and communicate customer insights.
- Engage with customers to understand needs, workflows, and pain points.
- Plan and conduct customer research with Product Managers.
- Translate customer insights for Product Managers and UX designers.
- Validate assumptions and ground product decisions in user evidence.
- Partner with Product Managers to shape problem statements, priorities, and roadmap.
- Collaborate with UI/UX on user journeys, interaction design, and usability.
- Ensure early consideration of customer feedback in discovery.
- Support Product Managers with insight-backed narratives for trade-offs and prioritization.
- Manage customer councils, advisory boards, and early adopter programs.
- Recruit, engage, and maintain relationships with representative customers and user groups.
- Define objectives, formats, and cadences for customer councils.
- Capture, synthesize, and integrate feedback into product and UX.
- Communicate outcomes and demonstrate impact of input to participants.
- Monitor customer adoption and usage of new features.
- Partner with Product, UX, and Services to identify adoption issues and usability gaps.
- Integrate adoption insights into product improvement and roadmap.
- Define success metrics for user value, adoption, and satisfaction.
- Collaborate with Product and Engineering to incorporate instrumentation.
- Establish processes for capturing, storing, and sharing insights.
- Improve visibility of customer needs and feedback.
- Promote customer-centricity and evidence-based decisions.
- Advocate for continuous product discovery.
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- SaaS
- Enterprise software
- Construction software
- Infrastructure software
- Asset lifecycle management software
- Analytics
Benefits
Weiterbildungsangebote
- Lunch 'n' Learn Sessions
- Free English Lessons
- Thinkproject Academy
- Unlimited learning
Sonstige Vorteile
- Women's Network
- LGBTQIA+ Network
Startup-Atmosphäre
- Coffee Chat Roulette
Team Events & Ausflüge
- Social Events
Gemeinnützige Ausrichtung
- Volunteering Activities
Lockere Unternehmenskultur
- Open Forum with Leadership
Flexibles Arbeiten
- Hybrid working
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens thinkproject erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- thinkproject
Senior Technical Program Manager – Migration(m/w/x)
Vollzeitmit HomeofficeSeniorMünchen, Berlin, Wuppertal - Celonis
Product Lead - Front Office(m/w/x)
Vollzeitmit HomeofficeSeniorMünchen - Appinio
Senior Customer Success Manager DACH(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg, Berlin, München - Carl Zeiss AG
Product Owner - Digital Customer Solutions(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMünchen
THthinkproject
Customer Insight & Adoption Lead(m/w/x)
München, Berlin, Wuppertal
Vollzeitmit HomeofficeBerufserfahren
Nejo KI-Zusammenfassung
Collecting and synthesizing customer insights from workflows for a unified construction software platform at a construction software provider. Direct customer engagement and translating research into product inputs expected. Free English lessons provided.
Anforderungen
- Proven experience in customer insight, user research, product discovery, or similar hands-on role
- Strong ability to engage with customers and build trust
- Experience translating customer research into actionable insights
- Comfort working with Product Managers and designers in agile environment
- Excellent written and verbal communication and facilitation skills
- Ability to synthesize qualitative feedback into clear themes
- Strong organizational skills and ability to manage multiple feedback streams
- Fluent German and English
- Experience running customer councils, advisory boards, or early adopter programs
- Background in UX research, service design, or human-centered design
- Familiarity with SaaS or enterprise software products
- Experience with usage data, analytics, or adoption metrics
- Familiarity with construction, infrastructure, or asset lifecycle management software
Aufgaben
- Ensure products reflect customer needs and deliver user value.
- Act as the customer voice within Product and Engineering.
- Ground product decisions in evidence, insight, and feedback.
- Understand user needs, behaviors, and pain points.
- Influence product direction, UX decisions, and delivery priorities.
- Collaborate closely with Product Managers and UI/UX team.
- Collect, synthesize, and communicate customer insights.
- Engage with customers to understand needs, workflows, and pain points.
- Plan and conduct customer research with Product Managers.
- Translate customer insights for Product Managers and UX designers.
- Validate assumptions and ground product decisions in user evidence.
- Partner with Product Managers to shape problem statements, priorities, and roadmap.
- Collaborate with UI/UX on user journeys, interaction design, and usability.
- Ensure early consideration of customer feedback in discovery.
- Support Product Managers with insight-backed narratives for trade-offs and prioritization.
- Manage customer councils, advisory boards, and early adopter programs.
- Recruit, engage, and maintain relationships with representative customers and user groups.
- Define objectives, formats, and cadences for customer councils.
- Capture, synthesize, and integrate feedback into product and UX.
- Communicate outcomes and demonstrate impact of input to participants.
- Monitor customer adoption and usage of new features.
- Partner with Product, UX, and Services to identify adoption issues and usability gaps.
- Integrate adoption insights into product improvement and roadmap.
- Define success metrics for user value, adoption, and satisfaction.
- Collaborate with Product and Engineering to incorporate instrumentation.
- Establish processes for capturing, storing, and sharing insights.
- Improve visibility of customer needs and feedback.
- Promote customer-centricity and evidence-based decisions.
- Advocate for continuous product discovery.
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- SaaS
- Enterprise software
- Construction software
- Infrastructure software
- Asset lifecycle management software
- Analytics
Benefits
Weiterbildungsangebote
- Lunch 'n' Learn Sessions
- Free English Lessons
- Thinkproject Academy
- Unlimited learning
Sonstige Vorteile
- Women's Network
- LGBTQIA+ Network
Startup-Atmosphäre
- Coffee Chat Roulette
Team Events & Ausflüge
- Social Events
Gemeinnützige Ausrichtung
- Volunteering Activities
Lockere Unternehmenskultur
- Open Forum with Leadership
Flexibles Arbeiten
- Hybrid working
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens thinkproject erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
thinkproject
Branche
Construction
Beschreibung
The company offers a cohesive alternative to fragmented construction software, integrating mature solutions with an innovative platform.
Noch nicht perfekt?
- thinkproject
Technical Program Manager – Migration(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMünchen, Berlin, Wuppertal - thinkproject
Senior Technical Program Manager – Migration(m/w/x)
Vollzeitmit HomeofficeSeniorMünchen, Berlin, Wuppertal - Celonis
Product Lead - Front Office(m/w/x)
Vollzeitmit HomeofficeSeniorMünchen - Appinio
Senior Customer Success Manager DACH(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg, Berlin, München - Carl Zeiss AG
Product Owner - Digital Customer Solutions(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMünchen