Dein persönlicher KI-Karriere-Agent
Account Manager - Germany(m/w/x)
Guiding German energy installers on a heat pump operating system, translating feedback for product teams. B2B Customer Success or Service experience required, technical background preferred. Gym membership.
Anforderungen
- Experience in B2B Customer Success or Customer Service
- Comfort in direct customer conversations
- Technical or process-oriented background
- Startup experience as a plus
- Ability to operate with ambiguity and speed
- Motivation to drive change in renewables
- Excellent communication and presentation skills
- German (C2) and fluent English
Aufgaben
- Act as the primary contact for German B2B customers
- Guide energy installers from onboarding to long-term success
- Translate customer feedback into clear product requirements
- Collaborate with Product and Tech teams on improvements
- Streamline processes to enhance the customer experience
- Identify and drive upsell and expansion opportunities
- Coordinate with Sales to increase seat and module adoption
- Execute customer projects to improve product usage
- Conduct training sessions and Quarterly Business Reviews
- Develop rollout playbooks to drive measurable outcomes
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Benefits
Sonstige Vorteile
- Real ownership
Startup-Atmosphäre
- Short decision paths
- Fast iteration cycles
Gesundheits- & Fitnessangebote
- Gym membership
Snacks & Getränke
- Coffee and drinks
Team Events & Ausflüge
- Team events
Moderne Technikausstattung
- MacBook
Attraktive Vergütung
- Competitive compensation
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Account Manager - Germany(m/w/x)
Guiding German energy installers on a heat pump operating system, translating feedback for product teams. B2B Customer Success or Service experience required, technical background preferred. Gym membership.
Anforderungen
- Experience in B2B Customer Success or Customer Service
- Comfort in direct customer conversations
- Technical or process-oriented background
- Startup experience as a plus
- Ability to operate with ambiguity and speed
- Motivation to drive change in renewables
- Excellent communication and presentation skills
- German (C2) and fluent English
Aufgaben
- Act as the primary contact for German B2B customers
- Guide energy installers from onboarding to long-term success
- Translate customer feedback into clear product requirements
- Collaborate with Product and Tech teams on improvements
- Streamline processes to enhance the customer experience
- Identify and drive upsell and expansion opportunities
- Coordinate with Sales to increase seat and module adoption
- Execute customer projects to improve product usage
- Conduct training sessions and Quarterly Business Reviews
- Develop rollout playbooks to drive measurable outcomes
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Benefits
Sonstige Vorteile
- Real ownership
Startup-Atmosphäre
- Short decision paths
- Fast iteration cycles
Gesundheits- & Fitnessangebote
- Gym membership
Snacks & Getränke
- Coffee and drinks
Team Events & Ausflüge
- Team events
Moderne Technikausstattung
- MacBook
Attraktive Vergütung
- Competitive compensation
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
autarc
Branche
EnergyAutomation
Beschreibung
The company is developing the leading operating system for heat pump installers, enabling a more digital and efficient installation process.
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