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IT Retail & CRM Project Manager(m/w/x)
Deployment roadmap for Retail and CRM systems across Fashion, Fragrances & Beauty, and Watches & Jewelry Boutiques. Strong CRM technical and functional expertise with project management experience essential. Global project scope, cross-regional stakeholder coordination.
Anforderungen
- Higher education in engineering
- Experience managing Retail/CRM IT projects
- Strong CRM technical and functional expertise
- Excellent communication, leadership, and change management
- Ability to translate business needs
- Multitasking and prioritization skills
- Analytical skills and technical curiosity
- Autonomy, proactivity, and adaptability
- Appetite for evolving environments
- Responsiveness and pragmatism
- Team spirit
Aufgaben
- Define and manage the Retail-CRM deployment roadmap
- Coordinate with global and regional IT stakeholders
- Manage all project stages from negotiation to support
- Draft functional and technical specifications
- Oversee project schedules and solution testing
- Ensure technical consistency across the omnichannel ecosystem
- Collaborate with digital teams on omnichannel solutions
- Provide backup for eCommerce IT issues
- Implement interfaces between various boutique solutions
- Test solution upgrades and bug fixes
- Deploy specific hardware platforms based on business needs
- Monitor and ensure excellence in boutique support
- Coordinate technology aspects for boutique openings and renovations
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
- Spanisch – Grundkenntnisse
- Portugiesisch – Grundkenntnisse
- Deutsch – Grundkenntnisse
Tools & Technologien
- Sales Force
- ORACLE XSTORE
- SIOCS
- CEGID CBR-Y2
- SQL
- ETL
- Web services
- RFID
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IT Retail & CRM Project Manager(m/w/x)
Deployment roadmap for Retail and CRM systems across Fashion, Fragrances & Beauty, and Watches & Jewelry Boutiques. Strong CRM technical and functional expertise with project management experience essential. Global project scope, cross-regional stakeholder coordination.
Anforderungen
- Higher education in engineering
- Experience managing Retail/CRM IT projects
- Strong CRM technical and functional expertise
- Excellent communication, leadership, and change management
- Ability to translate business needs
- Multitasking and prioritization skills
- Analytical skills and technical curiosity
- Autonomy, proactivity, and adaptability
- Appetite for evolving environments
- Responsiveness and pragmatism
- Team spirit
Aufgaben
- Define and manage the Retail-CRM deployment roadmap
- Coordinate with global and regional IT stakeholders
- Manage all project stages from negotiation to support
- Draft functional and technical specifications
- Oversee project schedules and solution testing
- Ensure technical consistency across the omnichannel ecosystem
- Collaborate with digital teams on omnichannel solutions
- Provide backup for eCommerce IT issues
- Implement interfaces between various boutique solutions
- Test solution upgrades and bug fixes
- Deploy specific hardware platforms based on business needs
- Monitor and ensure excellence in boutique support
- Coordinate technology aspects for boutique openings and renovations
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Französisch – verhandlungssicher
- Englisch – verhandlungssicher
- Spanisch – Grundkenntnisse
- Portugiesisch – Grundkenntnisse
- Deutsch – Grundkenntnisse
Tools & Technologien
- Sales Force
- ORACLE XSTORE
- SIOCS
- CEGID CBR-Y2
- SQL
- ETL
- Web services
- RFID
Über das Unternehmen
Swiss Markets
Branche
IT
Beschreibung
The company operates within the IT department, focusing on Retail and CRM systems for Fashion, Fragrances & Beauty, and Watches & Jewelry Boutiques across multiple regions.
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Senior Loyalty & CRM Specialist EMEA(m/w/x)
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