DASGIP Information and Process Technology GmbH
Head of Global Bioprocess Service(m/w/x)
Vollzeitmit HomeofficeSenior
Jülich
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DADASGIP Information and Process Technology GmbH
Field Service Engineer Bioprocess EMEA(m/w/x)
Jülich
Vollzeitmit Homeoffice
Nejo KI-Zusammenfassung
On-site maintenance, repairs, and training for bioprocess devices at pharmaceutical and biotech clients. Profound knowledge of bioprocess engineering and Eppendorf devices required. 30 vacation days, remote work across Germany.
Anforderungen
- University or technical college studies in biotechnology/electrical engineering or technical training as a mechatronics technician, electronics technician, or technician's degree
- Application experience with bioprocess
- Profound knowledge of bioprocess engineering or process engineering
- Very good knowledge of Eppendorf bioprocess device
- Very good English skills and solid German skills for internal communication
- Willingness to work flexible hours and willingness to travel (max. 70%, overnight, within EMEA-region, focus on Western Europe)
- IT knowledge of hardware and software, operating systems, and network knowledge
- Profound user of MS Office, MS Teams, MS Dynamics
- Registered residence in Germany required at start of employment
Aufgaben
- Maintain relationships with pharmaceutical, biotech, and academic customers
- Achieve strategic and operational goals for the bioprocess business in EMEA
- Enhance customer satisfaction and brand image through premium service support
- Identify future customer requirements and communicate product improvements
- Perform maintenance, repairs, installation, and training on bioprocess devices
- Execute service calls for installation, maintenance, repairs, and modifications
- Conduct infield and remote application training for products
- Process technical customer inquiries via email, phone, and CRM system
- Support sales colleagues with application and technical issues
- Build and maintain positive relationships with clients and colleagues
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- Eppendorf bioprocess device
- MS Office
- MS Teams
- MS Dynamics
Benefits
Mehr Urlaubstage
- Thirty vacation days per year
- Company-regulated special leave days
Flexibles Arbeiten
- Flexible flextime framework
- Working time account
- Remote work across Germany
Betriebliche Altersvorsorge
- Employer-funded retirement plans
Firmenfahrrad
- Job bike
Öffi Tickets
- Public transport subsidies
Mitarbeiterrabatte
- Corporate benefits
Weiterbildungsangebote
- Freely selectable training sessions
- Participation in conferences
- Access to learning platforms
Lockere Unternehmenskultur
- Diverse and open-minded work environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DASGIP Information and Process Technology GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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DADASGIP Information and Process Technology GmbH
Field Service Engineer Bioprocess EMEA(m/w/x)
Jülich
Vollzeitmit Homeoffice
Nejo KI-Zusammenfassung
On-site maintenance, repairs, and training for bioprocess devices at pharmaceutical and biotech clients. Profound knowledge of bioprocess engineering and Eppendorf devices required. 30 vacation days, remote work across Germany.
Anforderungen
- University or technical college studies in biotechnology/electrical engineering or technical training as a mechatronics technician, electronics technician, or technician's degree
- Application experience with bioprocess
- Profound knowledge of bioprocess engineering or process engineering
- Very good knowledge of Eppendorf bioprocess device
- Very good English skills and solid German skills for internal communication
- Willingness to work flexible hours and willingness to travel (max. 70%, overnight, within EMEA-region, focus on Western Europe)
- IT knowledge of hardware and software, operating systems, and network knowledge
- Profound user of MS Office, MS Teams, MS Dynamics
- Registered residence in Germany required at start of employment
Aufgaben
- Maintain relationships with pharmaceutical, biotech, and academic customers
- Achieve strategic and operational goals for the bioprocess business in EMEA
- Enhance customer satisfaction and brand image through premium service support
- Identify future customer requirements and communicate product improvements
- Perform maintenance, repairs, installation, and training on bioprocess devices
- Execute service calls for installation, maintenance, repairs, and modifications
- Conduct infield and remote application training for products
- Process technical customer inquiries via email, phone, and CRM system
- Support sales colleagues with application and technical issues
- Build and maintain positive relationships with clients and colleagues
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- Eppendorf bioprocess device
- MS Office
- MS Teams
- MS Dynamics
Benefits
Mehr Urlaubstage
- Thirty vacation days per year
- Company-regulated special leave days
Flexibles Arbeiten
- Flexible flextime framework
- Working time account
- Remote work across Germany
Betriebliche Altersvorsorge
- Employer-funded retirement plans
Firmenfahrrad
- Job bike
Öffi Tickets
- Public transport subsidies
Mitarbeiterrabatte
- Corporate benefits
Weiterbildungsangebote
- Freely selectable training sessions
- Participation in conferences
- Access to learning platforms
Lockere Unternehmenskultur
- Diverse and open-minded work environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens DASGIP Information and Process Technology GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
DASGIP Information and Process Technology GmbH
Branche
Other
Beschreibung
Das Unternehmen bietet Gestaltungsspielraum in der Life-Science Branche und fördert ein wertschätzendes Arbeitsumfeld.
Noch nicht perfekt?
- DASGIP Information and Process Technology GmbH
Head of Global Bioprocess Service(m/w/x)
Vollzeitmit HomeofficeSeniorJülich - Eppendorf
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Vollzeitmit HomeofficeBerufserfahrenJülich - DASGIP Information and Process Technology GmbH
Teamlead Product Support /Manager Technischer Support(m/w/x)
Vollzeitmit HomeofficeManagementJülich - Enrichment Technology Company Ltd. Zweigniederlassung Deutschland
Ingenieur:in für verfahrenstechnische Anlagen(m/w/x)
Vollzeit/Teilzeitmit HomeofficeBerufserfahrenJülich - DASGIP Information and Process Technology GmbH
BP Regulatory Affairs Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenJülich