Salesforce
Lead Forward Deployed Engineer(m/w/x)
Vollzeitnur vor OrtSenior
Zürich
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SASalesforce
Deployment Strategist(m/w/x)
VollzeitVor OrtBerufserfahren
AI/ML
Data Science
Nejo KI-Zusammenfassung
Architecting Agentic AI solutions on Salesforce platform, Data Cloud, and enterprise systems. 4+ years strategic solutioning experience required. AI agents accelerate impact, accommodations request form.
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Anforderungen
- 4+ years strategic solutioning, technical advisory, or delivery leadership/programme management for enterprise cloud or SaaS technology
- Degree in Computer Science or related field
- Customer-facing delivery experience (consulting, professional services, or technical advisory)
- Demonstrated understanding of Salesforce platform and ecosystem, including Agentic AI and Data Cloud
- Working knowledge of Python, JavaScript, Java, or Apex
- Proven ability to lead and own complex, ambiguous engagements end-to-end
- Experience leading AI/LLM solution design, including agentic AI strategy, conversation design, and responsible AI practices
- Strong project and programme management skills
- Ability to travel 25% of the time
- Experience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM
- Experience designing and deploying AI solutions in regulated industries
- Salesforce platform certifications or similar platform certifications
- Background in change management, organisational design, or enterprise transformation
- Experience with AI/ML concepts beyond LLMs, including NLP, RAG architectures, and model evaluation frameworks
- Get-things-done mindset with strong bias for action
Aufgaben
- Lead end-to-end customer engagement across the complete value lifecycle
- Define the customer's Agentic AI strategy and roadmap
- Lead design workshops, agent design sessions, and jobs-to-be-done analysis
- Architect solutions spanning Salesforce's agentic AI platform, Data Cloud, and enterprise systems
- Incorporate responsible AI governance into solutions
- Manage engagement delivery end-to-end timelines
- Manage stakeholder communication
- Manage risk escalation
- Manage progress reporting
- Own adoption, consumption, and expansion metrics
- Identify adoption blockers and develop strategies to drive value realization
- Partner with Forward Deployed Engineers to align strategy with technical execution
- Keep the delivery team focused, unblocked, and on track
- Develop customer solutions using AI tools like Cursor, Claude, and Vibes
- Serve as the primary customer-facing contact
- Build trust-based relationships with senior stakeholders
- Present proposals, decisions, and outcomes in terms of business value
- Assess customer readiness for AI adoption
- Guide change management and process transformation to maximize intelligent agent benefits
- Synthesize field insights and translate them into actionable product feedback
- Influence Salesforce's Agentic AI platform roadmap
Berufserfahrung
4 Jahre
Ausbildung
Bachelor-Abschluss
Sprachen
Englisch – verhandlungssicher
Tools & Technologien
SalesforceAgentic AIData CloudPythonJavaScriptJavaApexAI/LLMNLPRAG architecturesSalesforce CRM
Benefits
Mentale Gesundheitsförderung
- Balance and resources support
Sinnstiftende Arbeit
- AI agents accelerate impact
Sonstige Vorteile
- Accommodations Request Form
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ITZürich
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