Die KI-Suchmaschine für Jobs
Customer Success Manager(m/w/x)
Beschreibung
As a Customer Success Manager, you will collaborate with enterprise fashion brands in the DACH region, ensuring successful implementation of the platform while driving sustainability goals and addressing unique needs.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Expertise in the Fashion and Textiles Industry
- •Multiple years of experience in customer-facing B2B position in Fashion
- •Strong communication skills
- •Tech-savviness
- •Excellent project management skills
- •Understanding of SLA-driven approach
- •Fluent in German for client communication
- •Experience in SaaS related to fashion & textile supply chain, CSR/ESG or Clean-Tech
- •Dedication to sustainability
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Manage customer relationships to ensure project success
- •Define a quarterly framework and success roadmap with KPI-driven goals
- •Plan and execute the activation of customers' supply chain networks
- •Serve as the first point of contact for customer issues and needs
- •Understand brand and supplier needs to provide insights to the product team
- •Identify up-selling opportunities within existing customer networks
Sprachen
Deutsch – verhandlungssicher
Englisch – fließend
Benefits
Mehr Urlaubstage
- •Generous holiday allowance
Sonstige Vorteile
- •Paid business travel
Sinnstiftende Arbeit
- •High level of personal responsibility
Flexibles Arbeiten
- •Flexible, hybrid & remote working options
- adnomaly technologiesVollzeitmit HomeofficeJuniorDüsseldorf
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Customer Success Manager(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
As a Customer Success Manager, you will collaborate with enterprise fashion brands in the DACH region, ensuring successful implementation of the platform while driving sustainability goals and addressing unique needs.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Expertise in the Fashion and Textiles Industry
- •Multiple years of experience in customer-facing B2B position in Fashion
- •Strong communication skills
- •Tech-savviness
- •Excellent project management skills
- •Understanding of SLA-driven approach
- •Fluent in German for client communication
- •Experience in SaaS related to fashion & textile supply chain, CSR/ESG or Clean-Tech
- •Dedication to sustainability
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Manage customer relationships to ensure project success
- •Define a quarterly framework and success roadmap with KPI-driven goals
- •Plan and execute the activation of customers' supply chain networks
- •Serve as the first point of contact for customer issues and needs
- •Understand brand and supplier needs to provide insights to the product team
- •Identify up-selling opportunities within existing customer networks
Sprachen
Deutsch – verhandlungssicher
Englisch – fließend
Benefits
Mehr Urlaubstage
- •Generous holiday allowance
Sonstige Vorteile
- •Paid business travel
Sinnstiftende Arbeit
- •High level of personal responsibility
Flexibles Arbeiten
- •Flexible, hybrid & remote working options
Über das Unternehmen
Retraced
Branche
Fashion
Beschreibung
Retraced transforms supply chain transparency into a strategic advantage for fashion and textile companies.
- adnomaly technologies
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VollzeitRemoteBerufserfahrenDüsseldorf