Dein persönlicher KI-Karriere-Agent
CRM Manager - VIP Client Strategy(m/w/x)
Developing data-driven VIP clienteling initiatives for luxury watchmaker. Proven VIP client management and campaign expertise required. 18 weeks maternity leave, remote work.
Anforderungen
- Solid experience in CRM, clienteling, or data-driven marketing
- Proven expertise in VIP client management and campaigns
- Passion for creating exceptional client experiences
- Highly analytical with CRM tools, Power BI, and Excel skills
- Experience managing cross-functional projects and influencing stakeholders
- Structured, detail-oriented, and collaborative with ownership
- Fluent English; French is a plus
- Flexible and willing to travel regularly
- Application welcome even if not meeting all criteria
Aufgaben
- Elevate relationships with valuable clients
- Lead VIP clienteling initiative development
- Execute data-driven VIP clienteling initiatives
- Ensure personalized client experiences
- Shape VIP client identification and engagement
- Collaborate with regional teams
- Travel between offices internationally
- Drive global VIP client strategy
- Ensure consistent VIP approach across regions
- Design targeted VIP clienteling initiatives
- Acquire high-value clients
- Engage high-value clients
- Retain high-value clients
- Maximize client lifetime value
- Analyze client data and insights
- Anticipate VIP client needs
- Deliver personalized client actions
- Monitor VIP performance metrics
- Optimize strategies for loyalty
- Optimize strategies for engagement
- Optimize strategies for retention
- Act as ambassador for VIP excellence
- Share best practices across markets
- Ensure strong CRM data quality
- Ensure CRM governance and compliance
- Enable high-quality VIP insights
- Develop tools for boutique teams
- Empower boutique teams
- Deliver tailored VIP client experiences
- Collaborate with retail teams
- Collaborate with marketing teams
- Embed VIP clienteling culture
- Train teams on CRM tools
- Drive adoption of CRM tools
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fließend
- Französisch – Grundkenntnisse
Tools & Technologien
- CRM
- Salesforce Service Cloud
- Power BI
- Excel
Benefits
Flexibles Arbeiten
- Remote work
Sonstige Vorteile
- Watch to wear/buy program
Boni & Prämien
- Referral program
Weiterbildungsangebote
- Development opportunities
Großzügige Elternzeit
- 18 weeks maternity leave
Lockere Unternehmenskultur
- Culture of feedback
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- Home
- Jobs in der Schweiz
- Zuerich
- CRM Manager - VIP Client StrategyCRM Manager - VIP Client Strategy bei Breitling
CRM Manager - VIP Client Strategy(m/w/x)
Developing data-driven VIP clienteling initiatives for luxury watchmaker. Proven VIP client management and campaign expertise required. 18 weeks maternity leave, remote work.
Anforderungen
- Solid experience in CRM, clienteling, or data-driven marketing
- Proven expertise in VIP client management and campaigns
- Passion for creating exceptional client experiences
- Highly analytical with CRM tools, Power BI, and Excel skills
- Experience managing cross-functional projects and influencing stakeholders
- Structured, detail-oriented, and collaborative with ownership
- Fluent English; French is a plus
- Flexible and willing to travel regularly
- Application welcome even if not meeting all criteria
Aufgaben
- Elevate relationships with valuable clients
- Lead VIP clienteling initiative development
- Execute data-driven VIP clienteling initiatives
- Ensure personalized client experiences
- Shape VIP client identification and engagement
- Collaborate with regional teams
- Travel between offices internationally
- Drive global VIP client strategy
- Ensure consistent VIP approach across regions
- Design targeted VIP clienteling initiatives
- Acquire high-value clients
- Engage high-value clients
- Retain high-value clients
- Maximize client lifetime value
- Analyze client data and insights
- Anticipate VIP client needs
- Deliver personalized client actions
- Monitor VIP performance metrics
- Optimize strategies for loyalty
- Optimize strategies for engagement
- Optimize strategies for retention
- Act as ambassador for VIP excellence
- Share best practices across markets
- Ensure strong CRM data quality
- Ensure CRM governance and compliance
- Enable high-quality VIP insights
- Develop tools for boutique teams
- Empower boutique teams
- Deliver tailored VIP client experiences
- Collaborate with retail teams
- Collaborate with marketing teams
- Embed VIP clienteling culture
- Train teams on CRM tools
- Drive adoption of CRM tools
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fließend
- Französisch – Grundkenntnisse
Tools & Technologien
- CRM
- Salesforce Service Cloud
- Power BI
- Excel
Benefits
Flexibles Arbeiten
- Remote work
Sonstige Vorteile
- Watch to wear/buy program
Boni & Prämien
- Referral program
Weiterbildungsangebote
- Development opportunities
Großzügige Elternzeit
- 18 weeks maternity leave
Lockere Unternehmenskultur
- Culture of feedback
Über das Unternehmen
Breitling
Branche
Manufacturing
Beschreibung
The company is dedicated to reshaping watchmaking with a legacy since 1884, focusing on crafting timepieces that embody casual elegance and sustainability.
Noch nicht perfekt?
- FELFEL
CRM Manager(m/w/x)
Vollzeitmit HomeofficeSeniorZürich - Swarovski
Global CRM Insight Junior Manager(m/w/x)
Vollzeitmit HomeofficeJuniorZürich - Swarovski
Head of Global Customer Activation(m/w/x)
Vollzeitmit HomeofficeSeniorZürich - ORBIS Schweiz AG
Customer Insights Consultant - MS Dynamics CE(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBaar - Avaloq
Head of Reporting for Sales & Delivery(m/w/x)
Vollzeitmit HomeofficeSeniorZürich