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PAParloa

Strategic Engagement Manager(m/w/x)

Berlin, München
VollzeitVor OrtSenior
AI/ML
Data Science

Driving GenAI platform adoption for enterprise contact centers. Translating executive AI vision into measurable business outcomes required. Unlimited PTO, equity package.

Anforderungen

  • 8+ years enterprise software, consulting, or customer success experience
  • Translating executive vision to commercial value
  • Designing scalable success strategies
  • End-to-end ownership mindset
  • Decisive under ambiguity
  • Accountable for results
  • Skilled at aligning cross-functional teams
  • Board-level presence
  • Able to influence senior stakeholders
  • Lead strategic discussions
  • Articulate business impact with data
  • Strong grasp of AI
  • Strong grasp of automation
  • Strong grasp of enterprise integration
  • Translate technical possibilities to customer value
  • Builder's mindset
  • Structured, proactive, collaborative
  • Elevate teams through clarity, rigor, leadership
  • Advanced education (MBA or Master’s) is a plus
  • Coursework in AI, Cloud, or Data is beneficial
  • Strong communication skills in English
  • Strong communication skills in German

Aufgaben

  • Own success of strategic enterprise customers
  • Make Parloa indispensable for clients
  • Translate client AI vision into business outcomes
  • Build trusted, long-term partnerships
  • Guide organizations through AI and CX transformations
  • Orchestrate implementation across teams and partners
  • Deliver on-time, high-impact rollouts
  • Drive customer health and value realization
  • Drive customer expansion across regions and functions
  • Partner with Account Executives and Solution Engineers
  • Partner with the partner ecosystem
  • Turn success into multi-year growth
  • Help companies unlock agentic AI potential
  • Position Parloa as an essential transformation partner
  • Lead strategic enterprise relationships
  • Own success plans and KPIs
  • Own measurable business outcomes
  • Translate AI and CX ambitions into enterprise impact
  • Manage implementation timelines and dependencies
  • Manage cross-functional execution for go-lives
  • Build deep, trust-based partnerships with senior stakeholders
  • Evolve Parloa's position to strategic ally
  • Quantify and communicate value through data
  • Conduct executive business reviews
  • Create success narratives
  • Identify and capture expansion opportunities
  • Scale adoption across regions, functions, and use cases
  • Represent Parloa's leadership in Agentic AI
  • Represent Parloa's leadership in CX transformation
  • Represent Parloa's leadership in enterprise innovation

Berufserfahrung

  • 8 Jahre

Ausbildung

  • Master-Abschluss

Sprachen

  • Englischverhandlungssicher
  • Deutschverhandlungssicher

Tools & Technologien

  • AI
  • automation
  • Cloud
  • Data

Benefits

Flexibles Arbeiten

  • Flexible working hours

Mehr Urlaubstage

  • Unlimited PTO

Sonstige Vorteile

  • Travel opportunities

Attraktive Vergütung

  • Competitive compensation
  • Equity package

Lockere Unternehmenskultur

  • Collaborative company culture

Startup-Atmosphäre

  • Immersive onboarding

Weiterbildungsangebote

  • Training and development budget

Gesundheits- & Fitnessangebote

  • ClassPass membership
  • Nilo Health
  • Health insurance

Gratis oder Vergünstigte Mahlzeiten

  • Weekly sponsored office lunches

Team Events & Ausflüge

  • Regular team events
  • Game nights
  • Social activities
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Parloa erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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