Accenture
Manager SAP Supply Chain Management(m/w/x)
Vollzeit/Teilzeitnur vor OrtSenior
Zürich
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
SASAP
Specialized Customer Success Manager - Supply Chain(m/w/x)
Zürich
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Customer success strategy for SAP supply chain software. 10+ years sales or solution management experience required. 4-day work week, company car for private use.
Anforderungen
- Bachelor's or master's degree; MBA or related post-Bachelor qualification advantageous
- 10+ years' Sales, Pre-Sales, Services or Solution/Product Management experience
- 5+ years' Supply Chain Management experience is a plus
- Deep program and project management experience
- Demonstrated business process transformation and re-engineering experience
- Senior-level or operational experience managing complex customer engagements
- Excellent Customer Engagement experience
- Territory plan development experience
- Target setting experience
- Escalation management experience
- People management experience
- Very good Line of Business experience across Supply Chain
- Very good Line of Business experience across Asset Management
- Very good Line of Business experience across Logistics
- Very good Line of Business experience across Manufacturing
- Fluent German language skills
- Fluent English language skills
- French language skills are an asset for Switzerland positions
Aufgaben
- Define go-to-market and engagement strategy
- Manage target account objectives
- Focus on retention risk
- Manage renewal cycle
- Mitigate churn
- Ensure visibility of renewal data
- Manage upsell and cross-sell opportunities
- Set realistic stretch targets
- Engage as trusted advisor
- Develop deep relationships with stakeholders
- Identify critical customer accounts
- Ensure CSM account oversight
- Utilize escalation channels
- Establish programs to improve customer satisfaction
- Work with Product Marketing on audience engagement
- Set stretch targets for customer references
- Support other CSMs in identifying references
- Push for reference stories
- Drive integration across S/4HANA Solution Area
- Expand capabilities to S/4 and HEC areas
- Collaborate with peers on coverage strategies
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
- Französisch – Grundkenntnisse
Benefits
Weiterbildungsangebote
- Constant learning
- Skill growth
Sonstige Vorteile
- Great benefits
Mentoring & Coaching
- Team support for growth
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SAP erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Noch nicht perfekt?
- NTT DATA Business Solutions
Customer Success Manager SAP(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBern, Zürich - PricewaterhouseCoopers AG
Senior Associate/Manager in SAP Supply Chain Operations Consulting(m/w/x)
Vollzeitnur vor OrtManagementZürich - Sprinklr Switzerland GmbH
Customer Success Manager – Core (Ads, Social, Marketing)(m/w/x)
Vollzeitnur vor OrtSeniorZürich - SAP
Senior Sales Executive - Finance and Spend Management for Healthcare and Education(m/w/x)
Vollzeitnur vor OrtSeniorZürich
SASAP
Specialized Customer Success Manager - Supply Chain(m/w/x)
Zürich
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Customer success strategy for SAP supply chain software. 10+ years sales or solution management experience required. 4-day work week, company car for private use.
Anforderungen
- Bachelor's or master's degree; MBA or related post-Bachelor qualification advantageous
- 10+ years' Sales, Pre-Sales, Services or Solution/Product Management experience
- 5+ years' Supply Chain Management experience is a plus
- Deep program and project management experience
- Demonstrated business process transformation and re-engineering experience
- Senior-level or operational experience managing complex customer engagements
- Excellent Customer Engagement experience
- Territory plan development experience
- Target setting experience
- Escalation management experience
- People management experience
- Very good Line of Business experience across Supply Chain
- Very good Line of Business experience across Asset Management
- Very good Line of Business experience across Logistics
- Very good Line of Business experience across Manufacturing
- Fluent German language skills
- Fluent English language skills
- French language skills are an asset for Switzerland positions
Aufgaben
- Define go-to-market and engagement strategy
- Manage target account objectives
- Focus on retention risk
- Manage renewal cycle
- Mitigate churn
- Ensure visibility of renewal data
- Manage upsell and cross-sell opportunities
- Set realistic stretch targets
- Engage as trusted advisor
- Develop deep relationships with stakeholders
- Identify critical customer accounts
- Ensure CSM account oversight
- Utilize escalation channels
- Establish programs to improve customer satisfaction
- Work with Product Marketing on audience engagement
- Set stretch targets for customer references
- Support other CSMs in identifying references
- Push for reference stories
- Drive integration across S/4HANA Solution Area
- Expand capabilities to S/4 and HEC areas
- Collaborate with peers on coverage strategies
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
- Französisch – Grundkenntnisse
Benefits
Weiterbildungsangebote
- Constant learning
- Skill growth
Sonstige Vorteile
- Great benefits
Mentoring & Coaching
- Team support for growth
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SAP erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
SAP
Branche
IT
Beschreibung
SAP innovations help over four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Noch nicht perfekt?
- Accenture
Manager SAP Supply Chain Management(m/w/x)
Vollzeit/Teilzeitnur vor OrtSeniorZürich - NTT DATA Business Solutions
Customer Success Manager SAP(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBern, Zürich - PricewaterhouseCoopers AG
Senior Associate/Manager in SAP Supply Chain Operations Consulting(m/w/x)
Vollzeitnur vor OrtManagementZürich - Sprinklr Switzerland GmbH
Customer Success Manager – Core (Ads, Social, Marketing)(m/w/x)
Vollzeitnur vor OrtSeniorZürich - SAP
Senior Sales Executive - Finance and Spend Management for Healthcare and Education(m/w/x)
Vollzeitnur vor OrtSeniorZürich