Dein persönlicher KI-Karriere-Agent
Service Analyst & Governance Specialist(m/w/x)
Analyzing Parts & Accessories data for Hyundai Motor Europe's customer service strategy. 3-5 years supply chain experience in Automotive or FMCG preferred. Flexible working hours, hybrid policy.
Anforderungen
- Bachelor’s degree in Business Administration, Supply Chain Management, Engineering, or related field
- 3–5 years of experience in supply chain, preferably in Automotive or FMCG industry, national or regional HQ level
- Strong understanding of automotive spare parts supply chain operations
- Knowledge of workshop, body shop operations, and spare parts components (plus)
- Proficiency in MS Office (Excel), Power BI or similar data analysis tools
- Strong operational and process management mindset for workflow design and optimization
- Solid understanding of customer journey dynamics in automotive or similar environments
- Excellent communication, collaborative, team-oriented approach, results-focused
- Advanced MS Office (Excel, PowerPoint); Power BI or similar data visualization tools experience (strong advantage)
- Basic to intermediate understanding of AI concepts and applications (plus)
- Fluent English (written and spoken); German or other European language proficiency (added advantage)
- Strong organizational and prioritization capabilities, structured approach to tasks
- High execution discipline, timely and accurate task delivery
Aufgaben
- Support Hyundai Motor Europe’s customer service strategy
- Collect, process, analyze, and report Parts & Accessories data
- Monitor and report on Parts & Accessories performance
- Track key KPIs across NSCs, Distributors, and dealer networks
- Identify trends, risks, and improvement opportunities
- Develop and maintain dashboards and reporting frameworks
- Conduct performance reviews
- Provide actionable recommendations to enhance service quality
- Ensure adherence to governance frameworks and policies
- Support service improvement initiatives
- Promote operational excellence
- Collaborate with cross-functional teams to optimize processes
Berufserfahrung
- 3 - 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
- OTHER_EUROPEAN – Grundkenntnisse
Tools & Technologien
- MS Office
- Excel
- Power BI
- AI
Benefits
Flexibles Arbeiten
- Flexible working hours
- Hybrid working policy
Weiterbildungsangebote
- Continued learning
- Professional development
Firmenwagen
- Car sharing
- Lease mobility program
Gratis oder Vergünstigte Mahlzeiten
- Complimentary daily lunch
- Subsidized breakfast options
Gesundheits- & Fitnessangebote
- Complimentary fitness facility
- Sporting clubs
Lockere Unternehmenskultur
- Highly international working environment
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Noch nicht perfekt?
- Hyundai Motor Europe GmbHVollzeitmit HomeofficeSeniorOffenbach am Main
- Samsung Electronics GmbH
SCM Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenEschborn - Hyundai Motor Europe GmbH
Distributor Country Manager(m/w/x)
Vollzeitmit HomeofficeSeniorOffenbach am Main - Hyundai Motor Europe GmbH
Supply Planning & Business Management Manager(m/w/x)
Vollzeitmit HomeofficeSeniorOffenbach am Main - Hyundai Motor Europe GmbH
Distributor Operations Specialist(m/w/x)
Vollzeitmit HomeofficeSeniorOffenbach am Main
Service Analyst & Governance Specialist(m/w/x)
Analyzing Parts & Accessories data for Hyundai Motor Europe's customer service strategy. 3-5 years supply chain experience in Automotive or FMCG preferred. Flexible working hours, hybrid policy.
Anforderungen
- Bachelor’s degree in Business Administration, Supply Chain Management, Engineering, or related field
- 3–5 years of experience in supply chain, preferably in Automotive or FMCG industry, national or regional HQ level
- Strong understanding of automotive spare parts supply chain operations
- Knowledge of workshop, body shop operations, and spare parts components (plus)
- Proficiency in MS Office (Excel), Power BI or similar data analysis tools
- Strong operational and process management mindset for workflow design and optimization
- Solid understanding of customer journey dynamics in automotive or similar environments
- Excellent communication, collaborative, team-oriented approach, results-focused
- Advanced MS Office (Excel, PowerPoint); Power BI or similar data visualization tools experience (strong advantage)
- Basic to intermediate understanding of AI concepts and applications (plus)
- Fluent English (written and spoken); German or other European language proficiency (added advantage)
- Strong organizational and prioritization capabilities, structured approach to tasks
- High execution discipline, timely and accurate task delivery
Aufgaben
- Support Hyundai Motor Europe’s customer service strategy
- Collect, process, analyze, and report Parts & Accessories data
- Monitor and report on Parts & Accessories performance
- Track key KPIs across NSCs, Distributors, and dealer networks
- Identify trends, risks, and improvement opportunities
- Develop and maintain dashboards and reporting frameworks
- Conduct performance reviews
- Provide actionable recommendations to enhance service quality
- Ensure adherence to governance frameworks and policies
- Support service improvement initiatives
- Promote operational excellence
- Collaborate with cross-functional teams to optimize processes
Berufserfahrung
- 3 - 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fließend
- Deutsch – Grundkenntnisse
- OTHER_EUROPEAN – Grundkenntnisse
Tools & Technologien
- MS Office
- Excel
- Power BI
- AI
Benefits
Flexibles Arbeiten
- Flexible working hours
- Hybrid working policy
Weiterbildungsangebote
- Continued learning
- Professional development
Firmenwagen
- Car sharing
- Lease mobility program
Gratis oder Vergünstigte Mahlzeiten
- Complimentary daily lunch
- Subsidized breakfast options
Gesundheits- & Fitnessangebote
- Complimentary fitness facility
- Sporting clubs
Lockere Unternehmenskultur
- Highly international working environment
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Hyundai Motor Europe GmbH
Branche
Automotive
Beschreibung
The company leads in automotive innovation and strategic market research to enhance customer understanding and product development.
Noch nicht perfekt?
- Hyundai Motor Europe GmbH
Logistics Specialist(m/w/x)
Vollzeitmit HomeofficeSeniorOffenbach am Main - Samsung Electronics GmbH
SCM Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenEschborn - Hyundai Motor Europe GmbH
Distributor Country Manager(m/w/x)
Vollzeitmit HomeofficeSeniorOffenbach am Main - Hyundai Motor Europe GmbH
Supply Planning & Business Management Manager(m/w/x)
Vollzeitmit HomeofficeSeniorOffenbach am Main - Hyundai Motor Europe GmbH
Distributor Operations Specialist(m/w/x)
Vollzeitmit HomeofficeSeniorOffenbach am Main