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Senior Operations Manager EMEA(m/w/x)
Developing regional supply partnership strategies and optimizing costs at a premium global chauffeur service. 5+ years in strategy or operations, with strong analytical skills, required. Monthly public transport subsidy, 20% employer pension contribution, subsidized meals.
Anforderungen
- 5+ years experience in strategy or operations
- Understanding of partnership management and business models
- Analytical skills and data translation ability
- Experience managing KPIs and operational roadmaps
- Excellent interpersonal and relationship-building skills
- Strong negotiation and commercial performance skills
- Adaptability in uncertain market environments
- Experience leading and developing teams
- Ability to communicate insights via storytelling
- Fluency in English, German, and Italian
- Willingness to travel regularly
Aufgaben
- Design and implement regional supply partnership strategies
- Manage and negotiate supply costs and quality metrics
- Translate KPIs into clear operational actions
- Manage supply pricing and margin performance
- Balance supply and demand to meet profitability targets
- Adjust pricing and capacity based on market fluctuations
- Maintain partner engagement and loyalty in difficult markets
- Represent chauffeur insights to inform internal strategy
- Contribute to the global supply strategy
- Collaborate internally to drive process improvements
- Use data analysis to improve forecasting accuracy
- Partner cross-functionally to align commercial and operational priorities
- Nurture long-term relationships with supply and corporate partners
- Present supply capabilities to external stakeholders
- Travel regularly to monitor market conditions
- Lead and develop the regional chauffeur supply team
- Build analytical and relationship management capabilities within the team
- Enable data storytelling and performance ownership across markets
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
- Italienisch – Grundkenntnisse
Benefits
Flexibles Arbeiten
- Hybrid work setup
Öffi Tickets
- Monthly BVG / Deutschlandticket subsidy
Betriebliche Altersvorsorge
- Private pension plan
- 20% employer pension contribution
Gratis oder Vergünstigte Mahlzeiten
- Subsidised healthy meals
Snacks & Getränke
- Subsidised snacks
Mehr Urlaubstage
- Increasing vacation with tenure
Mentale Gesundheitsförderung
- Mental health support
Gesundheits- & Fitnessangebote
- Physical health support
Weiterbildungsangebote
- LinkedIn learning access
- L&D budget
Attraktive Vergütung
- VSOP program
Sonstige Zulagen
- Quarterly Mystery Rides voucher
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- BLACKLANEVollzeitmit HomeofficeSeniorBerlin
- BLACKLANE
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Senior Operations Manager EMEA(m/w/x)
Developing regional supply partnership strategies and optimizing costs at a premium global chauffeur service. 5+ years in strategy or operations, with strong analytical skills, required. Monthly public transport subsidy, 20% employer pension contribution, subsidized meals.
Anforderungen
- 5+ years experience in strategy or operations
- Understanding of partnership management and business models
- Analytical skills and data translation ability
- Experience managing KPIs and operational roadmaps
- Excellent interpersonal and relationship-building skills
- Strong negotiation and commercial performance skills
- Adaptability in uncertain market environments
- Experience leading and developing teams
- Ability to communicate insights via storytelling
- Fluency in English, German, and Italian
- Willingness to travel regularly
Aufgaben
- Design and implement regional supply partnership strategies
- Manage and negotiate supply costs and quality metrics
- Translate KPIs into clear operational actions
- Manage supply pricing and margin performance
- Balance supply and demand to meet profitability targets
- Adjust pricing and capacity based on market fluctuations
- Maintain partner engagement and loyalty in difficult markets
- Represent chauffeur insights to inform internal strategy
- Contribute to the global supply strategy
- Collaborate internally to drive process improvements
- Use data analysis to improve forecasting accuracy
- Partner cross-functionally to align commercial and operational priorities
- Nurture long-term relationships with supply and corporate partners
- Present supply capabilities to external stakeholders
- Travel regularly to monitor market conditions
- Lead and develop the regional chauffeur supply team
- Build analytical and relationship management capabilities within the team
- Enable data storytelling and performance ownership across markets
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
- Italienisch – Grundkenntnisse
Benefits
Flexibles Arbeiten
- Hybrid work setup
Öffi Tickets
- Monthly BVG / Deutschlandticket subsidy
Betriebliche Altersvorsorge
- Private pension plan
- 20% employer pension contribution
Gratis oder Vergünstigte Mahlzeiten
- Subsidised healthy meals
Snacks & Getränke
- Subsidised snacks
Mehr Urlaubstage
- Increasing vacation with tenure
Mentale Gesundheitsförderung
- Mental health support
Gesundheits- & Fitnessangebote
- Physical health support
Weiterbildungsangebote
- LinkedIn learning access
- L&D budget
Attraktive Vergütung
- VSOP program
Sonstige Zulagen
- Quarterly Mystery Rides voucher
Über das Unternehmen
BLACKLANE
Branche
Transportation
Beschreibung
The company aims to be the world’s leading premium global chauffeur service, prioritizing reliability, innovation, and first-class service.
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