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Programme Manager - Operations Development(m/w/x)
Overseeing new fulfilment centre builds and process enhancements for a pet e-commerce platform serving 12M+ customers. 8+ years in 3PL or in-house operations, with complex project leadership, required. Subsidised transport, bike leasing.
Anforderungen
- Bachelor's or Master's in Supply Chain Management, Logistics, or related field
- 8+ years in third-party logistics (provider/customer) or in-house operations
- Solid stakeholder management skills
- Lean Management / Six Sigma experience
- Experience leading complex projects
- Excellent communication skills
- Strong analytical skills, data analysis (intermediate SQL, advanced Excel), high-level perspective, attention to detail
- Self-motivation, results-driven, proactive work approach
- Excellent planning, organizational skills, MS Office proficiency
- High mobility, willingness to travel
- Fluent English (C1/C2), spoken and written
Aufgaben
- Coordinate new fulfilment centre implementations
- Execute new fulfilment centre implementations
- Ensure smooth integration of new centres
- Align new centres with business objectives
- Implement process enhancements
- Increase operational efficiency
- Reduce operational waste
- Improve operational quality
- Optimise fulfilment productivity
- Track key performance indicators (KPIs)
- Report on key performance indicators (KPIs)
- Ensure quality standards during operational changes
- Ensure efficiency standards during operational changes
- Design change management strategies
- Execute change management strategies
- Conduct team training
- Reinforce best practices
- Ensure smooth adoption of new processes
- Ensure smooth adoption of new technologies
- Lead MHE Factory Acceptance Tests (FAT)
- Support MHE Factory Acceptance Tests (FAT)
- Lead MHE Site Acceptance Tests (SAT)
- Support MHE Site Acceptance Tests (SAT)
- Participate in WMS evaluation
- Participate in WMS deployment
- Participate in WMS go-live support
- Engage with logistics teams
- Engage with IT teams
- Engage with customer service teams
- Engage with supply chain teams
- Align fulfilment operations with business goals
- Align fulfilment operations with customer expectations
- Develop initiatives to enhance customer experience
- Optimise fulfilment operations for speed
- Optimise fulfilment operations for accuracy
- Optimise fulfilment operations for service excellence
Berufserfahrung
- 8 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- SQL
- Excel
- MS Office
Benefits
Karriere- und Weiterentwicklung
- Career development opportunities
Weiterbildungsangebote
- Excellent training and support
Gesundheits- & Fitnessangebote
- Wellbeing offers
- Corporate gym rates
Öffi Tickets
- Subsidised transport
Firmenfahrrad
- Bike leasing
Mitarbeiterrabatte
- 20% product discount
Mehr Urlaubstage
- Days off on Dec 24th and 31st
Moderne Technikausstattung
- Company mobile phone
Noch nicht perfekt?
- zooplus SEVollzeitmit HomeofficeSeniorMünchen, Wien
- zooplus SE
Head of Fulfilment Operations(m/w/x)
Vollzeitmit HomeofficeSeniorMünchen - zooplus SE
Last Mile Business Development Manager(m/w/x)
Vollzeitmit HomeofficeSeniorMünchen - zooplus SE
Network Operations Planning Manager(m/w/x)
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Senior Procurement Manager - Last Mile Delivery(m/w/x)
Vollzeitmit HomeofficeSeniorMünchen, Wien
Programme Manager - Operations Development(m/w/x)
Overseeing new fulfilment centre builds and process enhancements for a pet e-commerce platform serving 12M+ customers. 8+ years in 3PL or in-house operations, with complex project leadership, required. Subsidised transport, bike leasing.
Anforderungen
- Bachelor's or Master's in Supply Chain Management, Logistics, or related field
- 8+ years in third-party logistics (provider/customer) or in-house operations
- Solid stakeholder management skills
- Lean Management / Six Sigma experience
- Experience leading complex projects
- Excellent communication skills
- Strong analytical skills, data analysis (intermediate SQL, advanced Excel), high-level perspective, attention to detail
- Self-motivation, results-driven, proactive work approach
- Excellent planning, organizational skills, MS Office proficiency
- High mobility, willingness to travel
- Fluent English (C1/C2), spoken and written
Aufgaben
- Coordinate new fulfilment centre implementations
- Execute new fulfilment centre implementations
- Ensure smooth integration of new centres
- Align new centres with business objectives
- Implement process enhancements
- Increase operational efficiency
- Reduce operational waste
- Improve operational quality
- Optimise fulfilment productivity
- Track key performance indicators (KPIs)
- Report on key performance indicators (KPIs)
- Ensure quality standards during operational changes
- Ensure efficiency standards during operational changes
- Design change management strategies
- Execute change management strategies
- Conduct team training
- Reinforce best practices
- Ensure smooth adoption of new processes
- Ensure smooth adoption of new technologies
- Lead MHE Factory Acceptance Tests (FAT)
- Support MHE Factory Acceptance Tests (FAT)
- Lead MHE Site Acceptance Tests (SAT)
- Support MHE Site Acceptance Tests (SAT)
- Participate in WMS evaluation
- Participate in WMS deployment
- Participate in WMS go-live support
- Engage with logistics teams
- Engage with IT teams
- Engage with customer service teams
- Engage with supply chain teams
- Align fulfilment operations with business goals
- Align fulfilment operations with customer expectations
- Develop initiatives to enhance customer experience
- Optimise fulfilment operations for speed
- Optimise fulfilment operations for accuracy
- Optimise fulfilment operations for service excellence
Berufserfahrung
- 8 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- SQL
- Excel
- MS Office
Benefits
Karriere- und Weiterentwicklung
- Career development opportunities
Weiterbildungsangebote
- Excellent training and support
Gesundheits- & Fitnessangebote
- Wellbeing offers
- Corporate gym rates
Öffi Tickets
- Subsidised transport
Firmenfahrrad
- Bike leasing
Mitarbeiterrabatte
- 20% product discount
Mehr Urlaubstage
- Days off on Dec 24th and 31st
Moderne Technikausstattung
- Company mobile phone
Über das Unternehmen
zooplus SE
Branche
Retail
Beschreibung
The company is Europe’s leading online pet platform, delivering happiness to over 9 million pet parents each year.
Noch nicht perfekt?
- zooplus SE
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Last Mile Business Development Manager(m/w/x)
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Network Operations Planning Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenMünchen - zooplus SE
Senior Procurement Manager - Last Mile Delivery(m/w/x)
Vollzeitmit HomeofficeSeniorMünchen, Wien