Beschreibung

As a Product Design Director, you will lead a talented design team and collaborate closely with product and engineering leaders to drive innovative solutions. Your hands-on approach and commitment to high-quality design will help shape the future of AI-driven customer support.

Anforderungen

• •Leadership of high-performing design teams
• •Coaching and developing designers at all levels
• •Ownership of execution across product line and features
• •Partnership with Product and Engineering leadership
• •Ability to thrive in ambiguous environments
• •Track record of shipping great software
• •Strong visual sensibility and high standards for craft
• •Demonstrated product taste
• •Need for certainty and clear structures
• •Proactivity and initiative in making things happen
• •Attention to detail and striving for excellence
• •Adaptability to new software development practices
• •Drive to push boundaries of product design

Aufgaben

• •Lead and inspire a team of designers and design leaders
• •Partner with product and engineering leaders to align strategy
• •Drive decisions and unblock delivery within the product division
• •Set and maintain high standards for design quality
• •Solve design problems from first principles
• •Guide the team in making tough decisions and focusing on outcomes
• •Amplify design quality by noticing details and pushing for excellence
• •Foster a high-trust team culture based on feedback and growth
• •Stay hands-on by reviewing designs and participating in critiques
• •Ensure the team delivers high-quality work consistently
• •Hire exceptional talent and support team development
• •Collaborate with design leaders to implement necessary structure
• •Build strong partnerships with product and engineering leadership
• •Help designers address meaningful customer problems
• •Shape the company's approach to product development in the AI era