Dein persönlicher KI-Karriere-Agent
Junior IT Ops Engineer(m/w/x)
1st level IT support via JIRA, troubleshooting Windows, macOS, Android, and SaaS tools. IT education or practical experience required. Routine checks, user access, and documentation updates.
Anforderungen
- IT education (HTL, FH, university degree) or strong practical IT experience
- First IT Service Desk/Desktop Support experience (internships/part-time a plus)
- Interest in IT asset management and hardware inventory
- Basic MDM tool exposure or willingness to learn
- Process-oriented mindset and standardized procedures adherence
- Basic understanding of cybersecurity principles
- Customer-focused mindset and user support drive
- Strong motivation to learn and develop dynamically
- Good organizational and communication skills, hands-on attitude
- Ability to work independently and follow guidance
- Working proficiency in English
Aufgaben
- Provide 1st level IT support via JIRA helpdesk
- Troubleshoot hardware and software issues on Windows, macOS, and Android
- Support internal and SaaS tools like Google Workspace, Slack, and Microsoft Workspace
- Perform routine checks and user access tasks
- Update documentation
- Manage IT asset inventory
- Set up and refurbish devices
- Redeploy devices for new and existing employees
- Assist with equipment upgrades and replacements
- Support onboarding and offboarding processes
- Coordinate with HR and hiring managers
- Ensure new joiners receive necessary equipment and access
- Maintain business-critical systems
- Escalate complex issues to senior team members
- Learn structured troubleshooting approaches
- Follow IT processes to improve system reliability and employee experience
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fortgeschritten
- Französisch – ist ein Plus
- Spanisch – ist ein Plus
- Deutsch – ist ein Plus
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Junior IT Ops Engineer(m/w/x)
1st level IT support via JIRA, troubleshooting Windows, macOS, Android, and SaaS tools. IT education or practical experience required. Routine checks, user access, and documentation updates.
Anforderungen
- IT education (HTL, FH, university degree) or strong practical IT experience
- First IT Service Desk/Desktop Support experience (internships/part-time a plus)
- Interest in IT asset management and hardware inventory
- Basic MDM tool exposure or willingness to learn
- Process-oriented mindset and standardized procedures adherence
- Basic understanding of cybersecurity principles
- Customer-focused mindset and user support drive
- Strong motivation to learn and develop dynamically
- Good organizational and communication skills, hands-on attitude
- Ability to work independently and follow guidance
- Working proficiency in English
Aufgaben
- Provide 1st level IT support via JIRA helpdesk
- Troubleshoot hardware and software issues on Windows, macOS, and Android
- Support internal and SaaS tools like Google Workspace, Slack, and Microsoft Workspace
- Perform routine checks and user access tasks
- Update documentation
- Manage IT asset inventory
- Set up and refurbish devices
- Redeploy devices for new and existing employees
- Assist with equipment upgrades and replacements
- Support onboarding and offboarding processes
- Coordinate with HR and hiring managers
- Ensure new joiners receive necessary equipment and access
- Maintain business-critical systems
- Escalate complex issues to senior team members
- Learn structured troubleshooting approaches
- Follow IT processes to improve system reliability and employee experience
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – fortgeschritten
- Französisch – ist ein Plus
- Spanisch – ist ein Plus
- Deutsch – ist ein Plus
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
GoStudent
Branche
IT
Beschreibung
Das Unternehmen kombiniert maßgeschneiderte Nachhilfe mit innovativer Technologie und KI-gestützten Lösungen, um das volle Potenzial von Kindern zu entfalten.
Noch nicht perfekt?
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