mySugr GmbH
IT Workplace Experience Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Wien
ab 2.968 / Monat
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
RORoche Diagnostics GmbH
IT Workplace Experience Specialist(m/w/x)
Wien
ab 2.968 / Monat
Vollzeitmit Homeoffice
Nejo KI-Zusammenfassung
Driving digital employee productivity through consultancy and data-driven support at a disease prevention and healthcare access provider. Understanding of Roche-supported operating systems required. 5 weeks vacation, Apple hardware, and fitness benefits.
Anforderungen
- Risk management leading to opportunities
- Lean-Agile & Enterprise mindset
- Intellectual curiosity and integrity
- Understanding of Roche-supported operating systems
- Experience with ticketing systems and troubleshooting
- Excellent knowledge of ITIL processes
- Solid written and oral communication skills
- Frequent travel between affiliates
- Understanding of MacOS technical support
Aufgaben
- Act as a digital enabler for business colleagues
- Own the digital employee experience for all sites in Vienna
- Drive employee productivity through consultancy and site proximity
- Leverage data for proactive support
- Manage the Incident/Request management processes to meet SLAs
- Drive continuous improvement through trend analysis
- Oversee IT hardware lifecycle management and deskside support
- Procure and handle contracts for IT services
- Provide support for onsite services like events and meetings
- Promote best practices for user experience
- Enable standard workplace infrastructure and global/local projects
- Address and follow through on process-improvement ideas
- Support the budgeting process for the site
- Assist with local audit, inspection, and certification requirements
- Support Business Continuity and IT Disaster Recovery planning
- Partner with internal and external service providers
- Ensure local services meet quality standards and SLAs
- Monitor and report on local service performance
- Conduct regular service reviews with stakeholders
- Oversee local incident and request management processes
- Manage the relationship with the Managed Service Provider
- Serve as the primary contact for escalating service issues
- Communicate site-specific needs and performance data to management
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Google Suite of Applications
- MacOS
Benefits
Flexibles Arbeiten
- Flexible working hours
- Home office policy
Moderne Technikausstattung
- Apple hardware
Gesundheits- & Fitnessangebote
- Fitness
Öffi Tickets
- Public transport
Gratis oder Vergünstigte Mahlzeiten
- Lunch benefit
Weiterbildungsangebote
- Language classes
- Professional training budget
Karriere- und Weiterentwicklung
- Chance to join global conferences
Modernes Büro
- Amazing office
Sonstige Vorteile
- Rooftop terrace
Snacks & Getränke
- Fully stocked kitchen
- Barista coffee machines
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Roche Diagnostics GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Haberkorn GmbH (Wolfurt)
IT Digital Workplace Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWien, Wolfurt - card complete Service Bank AG
It Support Engineer Onsite(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWienab 2.920 / Monat - RHI Magnesita GmbH
IT Digital Workplace Professional(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWienab 56.000 / Jahr - Stadt Wien
IT-Support-Techniker:in (First-Level)(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWienab 3.967,43 / Monat
RORoche Diagnostics GmbH
IT Workplace Experience Specialist(m/w/x)
Wien
ab 2.968 / Monat
Vollzeitmit Homeoffice
Nejo KI-Zusammenfassung
Driving digital employee productivity through consultancy and data-driven support at a disease prevention and healthcare access provider. Understanding of Roche-supported operating systems required. 5 weeks vacation, Apple hardware, and fitness benefits.
Anforderungen
- Risk management leading to opportunities
- Lean-Agile & Enterprise mindset
- Intellectual curiosity and integrity
- Understanding of Roche-supported operating systems
- Experience with ticketing systems and troubleshooting
- Excellent knowledge of ITIL processes
- Solid written and oral communication skills
- Frequent travel between affiliates
- Understanding of MacOS technical support
Aufgaben
- Act as a digital enabler for business colleagues
- Own the digital employee experience for all sites in Vienna
- Drive employee productivity through consultancy and site proximity
- Leverage data for proactive support
- Manage the Incident/Request management processes to meet SLAs
- Drive continuous improvement through trend analysis
- Oversee IT hardware lifecycle management and deskside support
- Procure and handle contracts for IT services
- Provide support for onsite services like events and meetings
- Promote best practices for user experience
- Enable standard workplace infrastructure and global/local projects
- Address and follow through on process-improvement ideas
- Support the budgeting process for the site
- Assist with local audit, inspection, and certification requirements
- Support Business Continuity and IT Disaster Recovery planning
- Partner with internal and external service providers
- Ensure local services meet quality standards and SLAs
- Monitor and report on local service performance
- Conduct regular service reviews with stakeholders
- Oversee local incident and request management processes
- Manage the relationship with the Managed Service Provider
- Serve as the primary contact for escalating service issues
- Communicate site-specific needs and performance data to management
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Google Suite of Applications
- MacOS
Benefits
Flexibles Arbeiten
- Flexible working hours
- Home office policy
Moderne Technikausstattung
- Apple hardware
Gesundheits- & Fitnessangebote
- Fitness
Öffi Tickets
- Public transport
Gratis oder Vergünstigte Mahlzeiten
- Lunch benefit
Weiterbildungsangebote
- Language classes
- Professional training budget
Karriere- und Weiterentwicklung
- Chance to join global conferences
Modernes Büro
- Amazing office
Sonstige Vorteile
- Rooftop terrace
Snacks & Getränke
- Fully stocked kitchen
- Barista coffee machines
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Roche Diagnostics GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Roche Diagnostics GmbH
Branche
Healthcare
Beschreibung
Das Unternehmen setzt sich dafür ein, Krankheiten zu verhindern, zu stoppen und zu heilen, und gewährleistet den Zugang zur Gesundheitsversorgung.
Noch nicht perfekt?
- mySugr GmbH
IT Workplace Experience Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWienab 2.968 / Monat - Haberkorn GmbH (Wolfurt)
IT Digital Workplace Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWien, Wolfurt - card complete Service Bank AG
It Support Engineer Onsite(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWienab 2.920 / Monat - RHI Magnesita GmbH
IT Digital Workplace Professional(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWienab 56.000 / Jahr - Stadt Wien
IT-Support-Techniker:in (First-Level)(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenWienab 3.967,43 / Monat