OSI Foods GmbH & Co. KG
Teamlead Global Master Data Europe(m/w/x)
Vollzeitmit HomeofficeSenior
Gersthofen
Neuer Job?Nejo!
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OSOSI Foods GmbH & Co. KG
IT Team Lead Service and Support(m/w/x)
Gersthofen
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Centralizing 1st level support and telephony incident management for food production entities across Europe. Proven leadership in ITSM frameworks and Windows desktop environments required. Special annual pay and vacation pay.
Anforderungen
- Bachelor's degree in Computer Science, Information Technology, or comparable qualification
- Several years of experience in IT Service & Support or IT Infrastructure, including Team Lead or Service Lead role experience
- Strong understanding of IT service, support operations, processes, and tools
- Experience with ITSM frameworks (e.g., ITIL) and helpdesk/ticketing systems
- Hands-on technical knowledge of Windows desktop/laptop environments
- Solid experience with Microsoft 365 and office productivity tools
- Basic network troubleshooting skills (LAN, Wi-Fi, VPN)
- Knowledge of telephony systems, mobile devices, and MDM
- Excellent communication and problem-solving skills
- Strong service-oriented mindset and effective collaboration skills
- Fluent English skills, additional languages a plus
Aufgaben
- Lead and improve European IT Service & Support
- Serve as IT single point of contact
- Manage end-user IT incidents and service requests
- Build, lead, and develop a customer-focused, collaborative team
- Design and operate a business-aligned shift/coverage model
- Define, monitor, and report on service KPIs/SLAs
- Improve IT service management processes, tools, CMDB, asset management
- Manage centralized IT asset procurement, lifecycle, warranty, spare parts
- Collaborate with global Team Leads to harmonize service practices
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- ITIL
- Windows
- Microsoft 365
- LAN
- Wi-Fi
- VPN
- MDM
Benefits
Flexibles Arbeiten
- Flexible hybrid working model
Attraktive Vergütung
- Attractive salary package
- Special annual pay
Lockere Unternehmenskultur
- Flat hierarchies
- Value-based corporate culture
- Friendly international colleagues
- Respectful cooperation
Sonstige Vorteile
- Customer-oriented environment
- Experienced management
Sinnstiftende Arbeit
- Quick responsibility
Weiterbildungsangebote
- Talent development
Betriebliche Altersvorsorge
- Company pension scheme
Mehr Urlaubstage
- 30 vacation days
- Special vacation days
Startup-Atmosphäre
- Modern future-oriented environment
Parkplatz & Pendelvorteile
- Good public transport connections
- Free on-site parking
Firmenfahrrad
- Job Bike
Gesundheits- & Fitnessangebote
- Shower facilities
- Company doctor screening
Modernes Büro
- Changing rooms and lockers
Gratis oder Vergünstigte Mahlzeiten
- Fantastic canteen
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens OSI Foods GmbH & Co. KG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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OSOSI Foods GmbH & Co. KG
IT Team Lead Service and Support(m/w/x)
Gersthofen
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Centralizing 1st level support and telephony incident management for food production entities across Europe. Proven leadership in ITSM frameworks and Windows desktop environments required. Special annual pay and vacation pay.
Anforderungen
- Bachelor's degree in Computer Science, Information Technology, or comparable qualification
- Several years of experience in IT Service & Support or IT Infrastructure, including Team Lead or Service Lead role experience
- Strong understanding of IT service, support operations, processes, and tools
- Experience with ITSM frameworks (e.g., ITIL) and helpdesk/ticketing systems
- Hands-on technical knowledge of Windows desktop/laptop environments
- Solid experience with Microsoft 365 and office productivity tools
- Basic network troubleshooting skills (LAN, Wi-Fi, VPN)
- Knowledge of telephony systems, mobile devices, and MDM
- Excellent communication and problem-solving skills
- Strong service-oriented mindset and effective collaboration skills
- Fluent English skills, additional languages a plus
Aufgaben
- Lead and improve European IT Service & Support
- Serve as IT single point of contact
- Manage end-user IT incidents and service requests
- Build, lead, and develop a customer-focused, collaborative team
- Design and operate a business-aligned shift/coverage model
- Define, monitor, and report on service KPIs/SLAs
- Improve IT service management processes, tools, CMDB, asset management
- Manage centralized IT asset procurement, lifecycle, warranty, spare parts
- Collaborate with global Team Leads to harmonize service practices
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- ITIL
- Windows
- Microsoft 365
- LAN
- Wi-Fi
- VPN
- MDM
Benefits
Flexibles Arbeiten
- Flexible hybrid working model
Attraktive Vergütung
- Attractive salary package
- Special annual pay
Lockere Unternehmenskultur
- Flat hierarchies
- Value-based corporate culture
- Friendly international colleagues
- Respectful cooperation
Sonstige Vorteile
- Customer-oriented environment
- Experienced management
Sinnstiftende Arbeit
- Quick responsibility
Weiterbildungsangebote
- Talent development
Betriebliche Altersvorsorge
- Company pension scheme
Mehr Urlaubstage
- 30 vacation days
- Special vacation days
Startup-Atmosphäre
- Modern future-oriented environment
Parkplatz & Pendelvorteile
- Good public transport connections
- Free on-site parking
Firmenfahrrad
- Job Bike
Gesundheits- & Fitnessangebote
- Shower facilities
- Company doctor screening
Modernes Büro
- Changing rooms and lockers
Gratis oder Vergünstigte Mahlzeiten
- Fantastic canteen
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens OSI Foods GmbH & Co. KG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
OSI Foods GmbH & Co. KG
Branche
Food
Beschreibung
The company is a leader in the development and production of high-quality products for the food service and retail sectors.
Noch nicht perfekt?
- OSI Foods GmbH & Co. KG
Teamlead Global Master Data Europe(m/w/x)
Vollzeitmit HomeofficeSeniorGersthofen - Nuvotex GmbH
IT-Systemadministrator(m/w/x)
Vollzeit/Teilzeitmit HomeofficeBerufserfahrenAugsburg - OSI Foods GmbH & Co. KG
Head of Supply Chain Commodities Non-Food(m/w/x)
Vollzeitmit HomeofficeSeniorGersthofen - ABB AG
Contact Center Support Specialist(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenFriedberg - Dematic GmbH (ILD-D)
Software Support and Development Engineer(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenAugsburg