Dein persönlicher KI-Karriere-Agent
IT/OT Support Specialist - Field Service(m/w/x)
Onsite IT/OT break/fix for thin clients, IPCs, and lab equipment. 5+ years regulated environment IT/OT support experience required. Birthday voucher, new born surprise.
Anforderungen
- Bachelor's in IT, Engineering, or related field
- 5+ years IT/OT support experience in regulated environments
- Experience with industrial IT systems, SCADA/PLC, lab software
- Networking knowledge (VLAN, Firewall, Routing)
- ITIL process knowledge; ServiceNow/Remedy ticketing
- Database troubleshooting experience MSSQL
- Availability for onsite support and 24/7 on-call rotation
- Fluency in German and English (written and spoken)
- Declaration of Criminal Record no older than 3 months
- Associate degree
Aufgaben
- Provide onsite IT/OT support
- Perform break/fix for thin clients, IPCs, and handhelds
- Support lab equipment
- Offer local hands-and-feet support for global IT teams
- Troubleshoot automation and production systems
- Address PLC, SCADA, and OT network issues
- Support software upgrades
- Perform patching in lab/OT environments
- Manage backups in lab/OT environments
- Handle incident management (ITIL-based)
- Manage problem management (ITIL-based)
- Execute change management (ITIL-based)
- Ensure compliance with CSV procedures
- Adhere to GxP procedures
- Maintain data integrity procedures
- Participate in disaster recovery planning
- Contribute to business continuity planning
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
Tools & Technologien
- SCADA
- PLC
- ServiceNow
- Remedy
- MSSQL
Benefits
Flexibles Arbeiten
- Flexible working conditions
Mitarbeiterrabatte
- Birthday voucher
Sonstige Zulagen
- Wedding voucher
- New born surprise voucher
Boni & Prämien
- Referral program
Snacks & Getränke
- Office refreshments
Karriere- und Weiterentwicklung
- Professional development and advancement
Lockere Unternehmenskultur
- Friendly and international environment
Team Events & Ausflüge
- Company events
- Home
- Jobs in Österreich
- Woergl
- IT/OT Support Specialist - Field ServiceIT/OT Support Specialist - Field Service bei D-ploy
Noch nicht perfekt?
- D-ployVollzeitnur vor OrtBerufserfahrenKundl
- Besi
Field System Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenRadfeld - Besi
Qualification & Test Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenRadfeld - BEKO
SPS-Programmierer(m/w/x)
Vollzeitnur vor OrtKeine AngabeKufsteinab 3.500 / Monat - STRABAG BMTI GmbH
Elektrotechniker:in für Anlagen- und Betriebstechnik(m/w/x)
Vollzeitnur vor OrtKeine AngabeKramsachab 18,79 / Stunde
- Home
- Jobs in Österreich
- Woergl
- IT/OT Support Specialist - Field ServiceIT/OT Support Specialist - Field Service bei D-ploy
IT/OT Support Specialist - Field Service(m/w/x)
Onsite IT/OT break/fix for thin clients, IPCs, and lab equipment. 5+ years regulated environment IT/OT support experience required. Birthday voucher, new born surprise.
Anforderungen
- Bachelor's in IT, Engineering, or related field
- 5+ years IT/OT support experience in regulated environments
- Experience with industrial IT systems, SCADA/PLC, lab software
- Networking knowledge (VLAN, Firewall, Routing)
- ITIL process knowledge; ServiceNow/Remedy ticketing
- Database troubleshooting experience MSSQL
- Availability for onsite support and 24/7 on-call rotation
- Fluency in German and English (written and spoken)
- Declaration of Criminal Record no older than 3 months
- Associate degree
Aufgaben
- Provide onsite IT/OT support
- Perform break/fix for thin clients, IPCs, and handhelds
- Support lab equipment
- Offer local hands-and-feet support for global IT teams
- Troubleshoot automation and production systems
- Address PLC, SCADA, and OT network issues
- Support software upgrades
- Perform patching in lab/OT environments
- Manage backups in lab/OT environments
- Handle incident management (ITIL-based)
- Manage problem management (ITIL-based)
- Execute change management (ITIL-based)
- Ensure compliance with CSV procedures
- Adhere to GxP procedures
- Maintain data integrity procedures
- Participate in disaster recovery planning
- Contribute to business continuity planning
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
Tools & Technologien
- SCADA
- PLC
- ServiceNow
- Remedy
- MSSQL
Benefits
Flexibles Arbeiten
- Flexible working conditions
Mitarbeiterrabatte
- Birthday voucher
Sonstige Zulagen
- Wedding voucher
- New born surprise voucher
Boni & Prämien
- Referral program
Snacks & Getränke
- Office refreshments
Karriere- und Weiterentwicklung
- Professional development and advancement
Lockere Unternehmenskultur
- Friendly and international environment
Team Events & Ausflüge
- Company events
Über das Unternehmen
D-ploy
Branche
IT
Beschreibung
D-ploy ist ein IT- und Engineering Solutions Unternehmen, das innovative IT-Services und -Lösungen für führende Industrieunternehmen liefert.
Noch nicht perfekt?
- D-ploy
Onsite Support Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenKundl - Besi
Field System Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenRadfeld - Besi
Qualification & Test Engineer(m/w/x)
Vollzeitnur vor OrtBerufserfahrenRadfeld - BEKO
SPS-Programmierer(m/w/x)
Vollzeitnur vor OrtKeine AngabeKufsteinab 3.500 / Monat - STRABAG BMTI GmbH
Elektrotechniker:in für Anlagen- und Betriebstechnik(m/w/x)
Vollzeitnur vor OrtKeine AngabeKramsachab 18,79 / Stunde