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Finance SSC Quality & Performance Lead(m/w/x)
Global KPI and SLA governance framework design for sanitary technology manufacturer with 12,000+ employees. Extensive experience in Shared Service Center performance management and end-to-end finance processes required. Standardized dashboard implementation, 30 days vacation, hybrid work model.
Anforderungen
- Degree in relevant business field
- Experience in Finance Operations or Shared Services
- Several years of Finance Operations experience
- Understanding of end-to-end Finance processes
- Experience with KPI frameworks and SLAs
- Business case calculation and benefits tracking
- Project coordination in international environments
- Analytical and problem-solving skills
- Influencing skills in matrix organizations
- Communication, facilitation and change-management skills
- Fluent English, German is an advantage
- Experience with performance dashboards or reporting
Aufgaben
- Define a global service quality and performance governance framework
- Develop the governance framework for Finance Operations and SSCs
- Design and implement a global KPI and SLA framework
- Manage productivity, quality, timeliness, and backlog metrics
- Establish standardised global performance dashboards and reports
- Ensure end-to-end performance transparency for fact-based decision-making
- Identify improvement and efficiency potentials using KPIs and benchmarks
- Track the implementation of performance improvement measures
- Steer and monitor Finance Operations and SSC-related projects
- Manage transformations, roll-ins, and scope extensions
- Support business case development for SSC roll-ins
- Track efficiency and productivity programmes
- Act as a key sparring partner for Global Process Owners
- Advise and support Finance Operations leadership
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- KPI frameworks
- SLAs
- Performance dashboards
- Reporting tools
- Process mining
Noch nicht perfekt?
- GeberitVollzeitnur vor OrtBerufserfahrenRapperswil-Jona, Pfullendorf
- Geberit
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Finance SSC Quality & Performance Lead(m/w/x)
Global KPI and SLA governance framework design for sanitary technology manufacturer with 12,000+ employees. Extensive experience in Shared Service Center performance management and end-to-end finance processes required. Standardized dashboard implementation, 30 days vacation, hybrid work model.
Anforderungen
- Degree in relevant business field
- Experience in Finance Operations or Shared Services
- Several years of Finance Operations experience
- Understanding of end-to-end Finance processes
- Experience with KPI frameworks and SLAs
- Business case calculation and benefits tracking
- Project coordination in international environments
- Analytical and problem-solving skills
- Influencing skills in matrix organizations
- Communication, facilitation and change-management skills
- Fluent English, German is an advantage
- Experience with performance dashboards or reporting
Aufgaben
- Define a global service quality and performance governance framework
- Develop the governance framework for Finance Operations and SSCs
- Design and implement a global KPI and SLA framework
- Manage productivity, quality, timeliness, and backlog metrics
- Establish standardised global performance dashboards and reports
- Ensure end-to-end performance transparency for fact-based decision-making
- Identify improvement and efficiency potentials using KPIs and benchmarks
- Track the implementation of performance improvement measures
- Steer and monitor Finance Operations and SSC-related projects
- Manage transformations, roll-ins, and scope extensions
- Support business case development for SSC roll-ins
- Track efficiency and productivity programmes
- Act as a key sparring partner for Global Process Owners
- Advise and support Finance Operations leadership
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
Tools & Technologien
- KPI frameworks
- SLAs
- Performance dashboards
- Reporting tools
- Process mining
Über das Unternehmen
Geberit
Branche
Manufacturing
Beschreibung
Das Unternehmen ist europäische Marktführerin für Sanitärprodukte und bietet einzigartige Mehrwerte in der Sanitärtechnik und Badezimmerkeramiken.
Noch nicht perfekt?
- Geberit
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