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IMIMD - International Institute

EMBA Student Experience Coordinator(m/w/x)

Lausanne
VollzeitVor OrtBerufserfahren

At global university institute, coordinating advanced leadership program logistics, on-campus modules, and distance learning sessions. Bachelor's in hospitality/tourism/marketing and experience with demanding stakeholders required. International work environment.

Anforderungen

  • Bachelor's in hospitality management, tourism, marketing/communications or equivalent
  • Work experience with demanding stakeholders (event/hospitality)
  • Experience in fast-paced, high-pressure environments (advantage)
  • International experience and/or culturally diverse client work (preferred)
  • Excellent written and spoken English
  • Well-organized and detail-oriented
  • Professionalism, reliability, hard work, conscientiousness, flexibility
  • Proactivity and ability to work with limited supervision
  • Adaptability to change and quick response
  • Excellent MS-Office knowledge (Word, Excel, PowerPoint, Outlook) and learning aptitude
  • Ability to manage multiple simultaneous projects
  • Excellent interpersonal and communication skills
  • Flexibility for evening, weekend work and travel
  • Strong teamwork and independent work ability
  • Creative thinking and challenging status-quo
  • Assertiveness, effective idea presentation, stakeholder management
  • Strong problem-solving and operational challenge management
  • Travel requirement
  • Valid Swiss work permit or Swiss/EU-25EFTA citizenship

Aufgaben

  • Administer and coordinate the Executive MBA program.
  • Ensure quality of all program logistics.
  • Deliver a seamless, high-quality participant experience.
  • Prepare and deliver on-campus modules.
  • Prepare and deliver distance learning sessions.
  • Prepare and deliver global immersion weeks.
  • Arrange accommodation and transportation for programs.
  • Coordinate F&B and company visits.
  • Organize social activities and conference facilities.
  • Coordinate program speakers.
  • Coordinate daily program and teaching materials.
  • Collaborate with faculty and staff on materials.
  • Anticipate and proactively resolve operational issues.
  • Create, manage, and update the program's learning platform.
  • Oversee participant assignment submissions.
  • Liaise with the Academic Affairs team.
  • Maintain an up-to-date program library.
  • Ensure timely distribution of program materials.
  • Ensure program materials are GDPR compliant.
  • Create purchase orders.
  • Process invoices.
  • Select suppliers within budget.
  • Establish contracts with suppliers, experts, and coaches.
  • Communicate with suppliers, experts, and coaches.
  • Communicate with program participants.
  • Provide timely support to participants.
  • Liaise with managers on participant aims.
  • Liaise on participant code of conduct adherence.
  • Perform general administrative duties.
  • Liaise with internal and external stakeholders.
  • Liaise with managers to monitor program alignment.
  • Collaborate with directors on learning objectives.
  • Provide regular updates to leadership on program scheduling, logistics, and bottlenecks.
  • Support continuous program improvement.

Berufserfahrung

  • ca. 1 - 4 Jahre

Ausbildung

  • Bachelor-Abschluss

Sprachen

  • Englischverhandlungssicher

Tools & Technologien

  • MS-Office
  • Word
  • Excel
  • PowerPoint
  • Outlook
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