Insider One
Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Berlin
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
WAWatershed
Customer success manager, strategic - DACH(m/w/x)
Berlin
VollzeitRemoteBerufserfahren
Green Job
Nejo KI-Zusammenfassung
Guiding enterprise clients on sustainability initiatives with Watershed's ESG platform. Executive-level relationship building and SaaS CSM experience required. Reasonable accommodations for diverse needs.
Anforderungen
- English and German language fluency
- Relevant CSM experience in SaaS organization
- Track record of success building relationships with strategic customers (10,000+ employees) at executive level
- Ability to ask right questions to understand underlying needs and work with sales, product, and services leadership
- Excellent communication skills, written and verbal
- Experience in enterprise level customer-facing work
- Extreme organization and ability to balance multiple customers
- Proven project management track record
- Enjoyment of learning new things and excitement for new spaces
- Excitement to join a startup and take responsibility for building a function from the ground up
Aufgaben
- Own customer relationships for largest accounts
- Help customers navigate climate initiatives
- Guide customers on Watershed's offerings
- Support customers in achieving their goals
- Understand customer businesses deeply
- Leverage Watershed teams to support customers
- Manage the end-to-end customer experience
- Build trust with key stakeholders and executives
- Onboard customers onto the dashboard
- Equip customers to gather carbon footprint data
- Help customers set climate plans
- Assist customers in achieving climate plans
- Act as the voice of the customer
- Provide internal feedback for customer service improvement
- Help customers understand Watershed's value
- Influence product development based on customer needs
- Educate customers on the climate space
- Help customers hit climate journey milestones
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Benefits
Sonstige Vorteile
- Reasonable accommodations for diverse needs
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Watershed erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Plan A
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Contentful
Senior Customer Success Manager DACH(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Talon.One
Enterprise Customer Success Manager - German(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Mercanis
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeManagementBerlin
WAWatershed
Customer success manager, strategic - DACH(m/w/x)
Berlin
VollzeitRemoteBerufserfahren
Green Job
Nejo KI-Zusammenfassung
Guiding enterprise clients on sustainability initiatives with Watershed's ESG platform. Executive-level relationship building and SaaS CSM experience required. Reasonable accommodations for diverse needs.
Anforderungen
- English and German language fluency
- Relevant CSM experience in SaaS organization
- Track record of success building relationships with strategic customers (10,000+ employees) at executive level
- Ability to ask right questions to understand underlying needs and work with sales, product, and services leadership
- Excellent communication skills, written and verbal
- Experience in enterprise level customer-facing work
- Extreme organization and ability to balance multiple customers
- Proven project management track record
- Enjoyment of learning new things and excitement for new spaces
- Excitement to join a startup and take responsibility for building a function from the ground up
Aufgaben
- Own customer relationships for largest accounts
- Help customers navigate climate initiatives
- Guide customers on Watershed's offerings
- Support customers in achieving their goals
- Understand customer businesses deeply
- Leverage Watershed teams to support customers
- Manage the end-to-end customer experience
- Build trust with key stakeholders and executives
- Onboard customers onto the dashboard
- Equip customers to gather carbon footprint data
- Help customers set climate plans
- Assist customers in achieving climate plans
- Act as the voice of the customer
- Provide internal feedback for customer service improvement
- Help customers understand Watershed's value
- Influence product development based on customer needs
- Educate customers on the climate space
- Help customers hit climate journey milestones
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Benefits
Sonstige Vorteile
- Reasonable accommodations for diverse needs
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Watershed erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Watershed
Branche
Other
Beschreibung
The company is an enterprise sustainability platform helping businesses manage climate and ESG data.
Noch nicht perfekt?
- Insider One
Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Plan A
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Contentful
Senior Customer Success Manager DACH(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - Talon.One
Enterprise Customer Success Manager - German(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Mercanis
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeManagementBerlin