plancraft
Customer Success Manager Austria(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Wien
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
SEServiceNow
Customer Success Executive - German Speaking(m/w/x)
Wien
VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Leading post-sales transformation for enterprise SaaS clients, aligning AI-enhanced cloud tech with C-level goals. AI integration and data-driven insights leadership required. Focus on customer success partnerships and resource leverage.
Anforderungen
- AI integration for process enhancement
- AI for decision-making and problem-solving
- AI-powered automation and optimization
- Data-driven insights leveraging AI
- Enterprise SaaS transformation leadership
- Strategic advisory in SaaS/enterprise software
- C-level engagement and influence
- Senior executive relationship management
- Management consulting leadership experience
- Solution consulting leadership experience
- Leadership at top-tier consulting firm
- Exceeding business objectives track record
- High-impact customer success team leadership
- Strategic account management
- Business acumen and problem-solving
- Aligning technology with customer objectives
- Cross-functional leadership experience
- Stakeholder management in matrixed organizations
- Adaptability in dynamic environments
- Change management skills
- Designing scalable processes
- Implementing repeatable processes
- Hands-on execution excellence
- Clear communication of complex ideas
- Cross-team collaboration
- Influencing stakeholders at all levels
- Understanding of customer challenges and needs
- Value-driven solution delivery
- Ensuring long-term customer success
- C-level German language skills
- C-level English language skills
- Strategic advisor in high-impact environments
- Guiding enterprise customers through digital transformation
Aufgaben
- Lead customer post-sales transformation
- Align ServiceNow offerings with customer goals
- Foster strong C-Level executive relationships
- Partner with Account Executives on strategies
- Leverage resources for customer success
- Identify and mitigate potential risks
- Develop strategies to overcome challenges
- Guide team to meet KPIs
- Focus on adoption, technical health, renewals
- Enhance customer satisfaction and expansion
- Build relationships with ServiceNow leaders
- Incorporate customer feedback for improvement
- Align business insights with organizational goals
- Drive innovative solutions for customers
- Foster a culture of agility and risk-taking
- Set clear success metrics with customers
- Regularly review progress and refine plans
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- AI
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens ServiceNow erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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SEServiceNow
Customer Success Executive - German Speaking(m/w/x)
Wien
VollzeitVor OrtSenior
AI/ML
Nejo KI-Zusammenfassung
Leading post-sales transformation for enterprise SaaS clients, aligning AI-enhanced cloud tech with C-level goals. AI integration and data-driven insights leadership required. Focus on customer success partnerships and resource leverage.
Anforderungen
- AI integration for process enhancement
- AI for decision-making and problem-solving
- AI-powered automation and optimization
- Data-driven insights leveraging AI
- Enterprise SaaS transformation leadership
- Strategic advisory in SaaS/enterprise software
- C-level engagement and influence
- Senior executive relationship management
- Management consulting leadership experience
- Solution consulting leadership experience
- Leadership at top-tier consulting firm
- Exceeding business objectives track record
- High-impact customer success team leadership
- Strategic account management
- Business acumen and problem-solving
- Aligning technology with customer objectives
- Cross-functional leadership experience
- Stakeholder management in matrixed organizations
- Adaptability in dynamic environments
- Change management skills
- Designing scalable processes
- Implementing repeatable processes
- Hands-on execution excellence
- Clear communication of complex ideas
- Cross-team collaboration
- Influencing stakeholders at all levels
- Understanding of customer challenges and needs
- Value-driven solution delivery
- Ensuring long-term customer success
- C-level German language skills
- C-level English language skills
- Strategic advisor in high-impact environments
- Guiding enterprise customers through digital transformation
Aufgaben
- Lead customer post-sales transformation
- Align ServiceNow offerings with customer goals
- Foster strong C-Level executive relationships
- Partner with Account Executives on strategies
- Leverage resources for customer success
- Identify and mitigate potential risks
- Develop strategies to overcome challenges
- Guide team to meet KPIs
- Focus on adoption, technical health, renewals
- Enhance customer satisfaction and expansion
- Build relationships with ServiceNow leaders
- Incorporate customer feedback for improvement
- Align business insights with organizational goals
- Drive innovative solutions for customers
- Foster a culture of agility and risk-taking
- Set clear success metrics with customers
- Regularly review progress and refine plans
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- AI
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens ServiceNow erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
ServiceNow
Branche
IT
Beschreibung
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
Noch nicht perfekt?
- plancraft
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Vollzeitnur vor OrtSeniorWienab 58.000 / Jahr