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Customer Service Specialist(m/w/x)
Optimizing electronic order processing with OCR and AI-based solutions at global healthcare technology firm. Practical experience with AI and Prompt Engineering required. Flexible benefits package.
Anforderungen
- Degree in Business, Finance, or comparable
- Experience in process and project management
- Advanced knowledge of Excel and SAP
- Practical experience with AI and Prompt Engineering
- Excellent English and presentation skills
- Experience in complex matrix environments
- Outstanding change management skills
- Strong teamwork and networking skills
- Ability to drive process improvements
- Strong persuasion and assertiveness
- Excellent analytical and problem-solving skills
- Results-oriented and independent work style
- Responsibility and commitment to improvement
Aufgaben
- Manage projects to optimize electronic order processing
- Deploy and refine OCR and AI-based order entry solutions
- Oversee escalation processes and recommend improvements
- Analyze KPIs to generate actionable business insights
- Coordinate digital process transitions with subject matter experts
- Lead regional best practice sharing initiatives
- Execute data analyses using SAP, Power BI, and Celonis
- Identify improvement opportunities through process mining
- Develop digital and AI-driven solution proposals
- Collaborate with cross-functional teams to increase touchless orders
- Maintain strong relationships with internal and external stakeholders
- Conduct training sessions and workshops for digital initiatives
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Niederländisch – Grundkenntnisse
Tools & Technologien
- Microsoft Excel
- PowerPoint
- Power BI
- Power Automate
- Celonis
- SAP
- AI solutions
- Prompt Engineering
Benefits
Attraktive Vergütung
- Competitive Salary
Sonstige Zulagen
- Flexible Benefits Package
Boni & Prämien
- Medtronic Incentive Plan
Familienfreundlichkeit
- Career and life stage support
Noch nicht perfekt?
- Mölnlycke Health CareVollzeitmit HomeofficeBerufserfahrenDüsseldorf, Köln
- DEU Medtronic GmbH
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Customer Service Domestic Sales Specialist(m/w/x)
VollzeitBefristeter Vertragmit HomeofficeBerufserfahrenDuisburg - Culligan Deutschland GmbH
Implementation Specialist(m/w/x)
Vollzeitmit HomeofficeJuniorNeuss
Customer Service Specialist(m/w/x)
Optimizing electronic order processing with OCR and AI-based solutions at global healthcare technology firm. Practical experience with AI and Prompt Engineering required. Flexible benefits package.
Anforderungen
- Degree in Business, Finance, or comparable
- Experience in process and project management
- Advanced knowledge of Excel and SAP
- Practical experience with AI and Prompt Engineering
- Excellent English and presentation skills
- Experience in complex matrix environments
- Outstanding change management skills
- Strong teamwork and networking skills
- Ability to drive process improvements
- Strong persuasion and assertiveness
- Excellent analytical and problem-solving skills
- Results-oriented and independent work style
- Responsibility and commitment to improvement
Aufgaben
- Manage projects to optimize electronic order processing
- Deploy and refine OCR and AI-based order entry solutions
- Oversee escalation processes and recommend improvements
- Analyze KPIs to generate actionable business insights
- Coordinate digital process transitions with subject matter experts
- Lead regional best practice sharing initiatives
- Execute data analyses using SAP, Power BI, and Celonis
- Identify improvement opportunities through process mining
- Develop digital and AI-driven solution proposals
- Collaborate with cross-functional teams to increase touchless orders
- Maintain strong relationships with internal and external stakeholders
- Conduct training sessions and workshops for digital initiatives
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Deutsch – Grundkenntnisse
- Niederländisch – Grundkenntnisse
Tools & Technologien
- Microsoft Excel
- PowerPoint
- Power BI
- Power Automate
- Celonis
- SAP
- AI solutions
- Prompt Engineering
Benefits
Attraktive Vergütung
- Competitive Salary
Sonstige Zulagen
- Flexible Benefits Package
Boni & Prämien
- Medtronic Incentive Plan
Familienfreundlichkeit
- Career and life stage support
Über das Unternehmen
DEU Medtronic GmbH
Branche
Healthcare
Beschreibung
The company leads global healthcare technology and seeks solutions to challenging health problems.
Noch nicht perfekt?
- Mölnlycke Health Care
Customer Service Specialist DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenDüsseldorf, Köln - DEU Medtronic GmbH
Customer Service Supervisor Inventory Management(m/w/x)
Vollzeitmit HomeofficeSeniorMeerbuschab 87.000 / Jahr - DEU Medtronic GmbH
Customer Service Supervisor Inventory Management(m/w/x)
Vollzeitmit HomeofficeSeniorMeerbuschab 87.000 / Jahr - Bremer & Leguil
Customer Service Domestic Sales Specialist(m/w/x)
VollzeitBefristeter Vertragmit HomeofficeBerufserfahrenDuisburg - Culligan Deutschland GmbH
Implementation Specialist(m/w/x)
Vollzeitmit HomeofficeJuniorNeuss