Dein persönlicher KI-Karriere-Agent
Customer Service Executive(m/w/x)
Processing global pharmaceutical logistics orders via email, phone, and online entry. Minimum 2 years customer service experience required. Home office one day a week.
Anforderungen
- Post-secondary education or equivalent
- Minimum 2 years customer service experience
- Strong work ethic, responsibility, attention to detail
- Proactive customer focus
- Teamwork and independent work ability
- Ability to multi-task in fast-paced environment
- Self-starter, efficient, organized
- High quality work under pressure and timely
- Strong proficiency in Microsoft applications
- Excellent problem solving ability
- Clear communication in English and German
Aufgaben
- Process orders via email, online entry, and phone
- Provide order confirmations as requested
- Route shipments considering commodity, volume, temperature, and transit time
- Ensure timely delivery of shipments
- Communicate with external and internal customers
- Adhere to procedures, work instructions, and regulatory requirements
- Coordinate with internal departments for customer issues
- Handle emergency shipments and customer account status
- Manage invoices and shipment status
- Answer customer service questions and complaints courteously
- Escalate issues to appropriate personnel
- Suggest improvements to customer service operations
Berufserfahrung
- 2 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – fließend
- Deutsch – verhandlungssicher
Tools & Technologien
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Internet Explorer
Benefits
Flexibles Arbeiten
- Home office one day a week
Gefällt dir diese Stelle?
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Customer Service Executive(m/w/x)
Processing global pharmaceutical logistics orders via email, phone, and online entry. Minimum 2 years customer service experience required. Home office one day a week.
Anforderungen
- Post-secondary education or equivalent
- Minimum 2 years customer service experience
- Strong work ethic, responsibility, attention to detail
- Proactive customer focus
- Teamwork and independent work ability
- Ability to multi-task in fast-paced environment
- Self-starter, efficient, organized
- High quality work under pressure and timely
- Strong proficiency in Microsoft applications
- Excellent problem solving ability
- Clear communication in English and German
Aufgaben
- Process orders via email, online entry, and phone
- Provide order confirmations as requested
- Route shipments considering commodity, volume, temperature, and transit time
- Ensure timely delivery of shipments
- Communicate with external and internal customers
- Adhere to procedures, work instructions, and regulatory requirements
- Coordinate with internal departments for customer issues
- Handle emergency shipments and customer account status
- Manage invoices and shipment status
- Answer customer service questions and complaints courteously
- Escalate issues to appropriate personnel
- Suggest improvements to customer service operations
Berufserfahrung
- 2 Jahre
Ausbildung
- Abgeschlossene Berufsausbildung
Sprachen
- Englisch – fließend
- Deutsch – verhandlungssicher
Tools & Technologien
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Internet Explorer
Benefits
Flexibles Arbeiten
- Home office one day a week
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
Cencora
Branche
Healthcare
Beschreibung
The company is committed to creating healthier futures and improving the lives of people and animals.
Noch nicht perfekt?
- Sun Chemical Corporation
Sachbearbeiter Customer Service(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWienab 2.602,36 / Monat - Roche Austria GmbH
Customer Service Specialist(m/w/x)
Vollzeitnur vor OrtBerufseinsteigerWienab 50.000 / Jahr - Gebrüder Weiss
Sachbearbeiter:in Home Delivery(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWienab 31.991,4 / Jahr - ROCKWOOL Handelsgesellschaft m.b.H
Customer Service Mitarbeiter – Order Processing(m/w/x)
Vollzeitnur vor OrtBerufserfahrenWienab 58.000 / Jahr - LexisNexis Verlag ARD ORAC GmbH
Customer Service Agent(m/w/x)
Vollzeitnur vor OrtJuniorWienab 35.000 / Jahr