EOS GmbH Electro Optical Systems
Sales Process Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Krailling
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CACarl Zeiss Meditec AG
CRM Salesforce Service Process Manager(m/w/x)
München
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Salesforce CRM implementation for ophthalmology and microsurgery service processes. 3+ years Salesforce project management experience and certification required. Work in a century-old ophthalmology and microsurgery firm.
Anforderungen
- Bachelor’s degree in business administration, information technology, service or related field
- 10+ years of total experience in Sales, Service, Business or IT background
- 3+ years in Salesforce project management
- Certification in Salesforce administration or development
- Proven experience in Salesforce CRM management and implementation
- Strong understanding of service processes in medical technology
- Any certification related to project management is an advantage
- Practical experience with PM tools such as JIRA / MS Project
- Advanced Microsoft Excel skills
- Willingness to travel as needed
- Excellent planning and strategic skills
- Organized and meticulous in work
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a fast-paced environment
- Dynamic and adaptable mindset
- Professional and deadline-oriented
- Ability to multitask and manage several projects
Aufgaben
- Support Salesforce CRM implementation workstreams
- Provide insights to align input within the HQ Service department
- Translate strategic and operational service requirements into project deliverables
- Participate in workstreams to collect and define user stories
- Assist service teams during the transition and post-implementation phases
- Collaborate with stakeholders to refine service process flow
- Ensure compliance and execution quality through training and consulting
- Lead training sessions and workshops for country teams
- Incorporate learnings from the implementation phase into ongoing activities
- Identify opportunities for process improvement through feedback analysis
- Integrate Salesforce capabilities into medical service offerings
- Collaborate with global HQ to understand demand and service requirements
- Gather insights from country organizations to enhance Salesforce effectiveness
- Stay updated on Salesforce best practices and industry trends
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Salesforce
- JIRA
- MS Project
- Microsoft Excel
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Carl Zeiss Meditec AG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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CACarl Zeiss Meditec AG
CRM Salesforce Service Process Manager(m/w/x)
München
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Salesforce CRM implementation for ophthalmology and microsurgery service processes. 3+ years Salesforce project management experience and certification required. Work in a century-old ophthalmology and microsurgery firm.
Anforderungen
- Bachelor’s degree in business administration, information technology, service or related field
- 10+ years of total experience in Sales, Service, Business or IT background
- 3+ years in Salesforce project management
- Certification in Salesforce administration or development
- Proven experience in Salesforce CRM management and implementation
- Strong understanding of service processes in medical technology
- Any certification related to project management is an advantage
- Practical experience with PM tools such as JIRA / MS Project
- Advanced Microsoft Excel skills
- Willingness to travel as needed
- Excellent planning and strategic skills
- Organized and meticulous in work
- Excellent communication and interpersonal skills
- Ability to work collaboratively in a fast-paced environment
- Dynamic and adaptable mindset
- Professional and deadline-oriented
- Ability to multitask and manage several projects
Aufgaben
- Support Salesforce CRM implementation workstreams
- Provide insights to align input within the HQ Service department
- Translate strategic and operational service requirements into project deliverables
- Participate in workstreams to collect and define user stories
- Assist service teams during the transition and post-implementation phases
- Collaborate with stakeholders to refine service process flow
- Ensure compliance and execution quality through training and consulting
- Lead training sessions and workshops for country teams
- Incorporate learnings from the implementation phase into ongoing activities
- Identify opportunities for process improvement through feedback analysis
- Integrate Salesforce capabilities into medical service offerings
- Collaborate with global HQ to understand demand and service requirements
- Gather insights from country organizations to enhance Salesforce effectiveness
- Stay updated on Salesforce best practices and industry trends
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Salesforce
- JIRA
- MS Project
- Microsoft Excel
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Carl Zeiss Meditec AG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Carl Zeiss Meditec AG
Branche
Healthcare
Beschreibung
The company has been driving progress in ophthalmology and microsurgery for over 100 years, improving patients' lives worldwide.
Noch nicht perfekt?
- EOS GmbH Electro Optical Systems
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