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Workplace Operations Manager(m/w/x)
Overseeing Berlin Hub facility operations, managing HVAC/electrical/plumbing systems at an AI productivity platform. 5+ years in workplace operations or facilities management for large office environments required. Life care, mental health care, and ample defined time off.
Requirements
- 5+ years of workplace operations, facilities management, or technical building operations experience
- Experience supporting operations in large or growing office environments
- Strong knowledge of vendor management, facilities systems, and preventative maintenance programs
- Familiarity with workplace safety, regulatory compliance, and building operations in Germany
- Strong organizational and problem-solving skills with proactive approach to operational improvements
- Ability to balance operational reliability with people-centered workplace experience
- Strong communication skills and collaboration with internal teams, vendors, and building partners
- Experience with workplace management systems, ticketing tools, or facilities platforms (a plus)
- Mindset of ownership and continuous improvement in workplace operations
- Independent work, proactive task management, efficient execution, effective collaboration, and thriving in fast-paced environments
Tasks
- Oversee Berlin Hub facility operations
- Manage building systems (HVAC, electrical, plumbing)
- Implement preventative maintenance programs
- Coordinate reactive facility repairs
- Manage end-to-end vendor relationships
- Negotiate vendor contracts
- Track vendor SLA performance
- Manage vendor performance
- Optimize vendor costs
- Collaborate with landlord and property management
- Ensure smooth daily building operations
- Resolve building infrastructure issues
- Ensure German occupational health compliance
- Ensure fire safety compliance
- Ensure workplace regulations compliance
- Coordinate safety inspections
- Manage safety documentation
- Organize safety drills
- Ensure workplace readiness
- Support emergency response planning
- Support business continuity efforts
- Collaborate with Global Security and IT
- Partner with Workplace Experience and Real Estate teams
- Support seating strategy, capacity, and space optimization
- Drive workplace sustainability initiatives
- Promote energy efficiency
- Implement waste reduction programs
- Ensure responsible procurement practices
- Oversee operational reporting
- Track energy consumption
- Monitor maintenance costs
- Analyze space utilization
- Track workplace KPIs
- Develop operational processes
- Create operational documentation
- Design reporting structures
- Collaborate with IT, Security, Finance, Legal, and People teams
- Ensure a reliable and well-run workplace
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Competitive pay
Other Benefits
- Life care
- Risk benefits
- Comprehensive relocation support
- Visa assistance
- Destination services
Mental Health Support
- Mental health care
More Vacation Days
- Ample and defined time off
Modern Equipment
- Home office setup support
Additional Allowances
- Wellness stipends
- Pet care stipends
- Relocation bonus
Learning & Development
- Learning and development opportunities
Not a perfect match?
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Workplace Operations Manager(m/w/x)
Overseeing Berlin Hub facility operations, managing HVAC/electrical/plumbing systems at an AI productivity platform. 5+ years in workplace operations or facilities management for large office environments required. Life care, mental health care, and ample defined time off.
Requirements
- 5+ years of workplace operations, facilities management, or technical building operations experience
- Experience supporting operations in large or growing office environments
- Strong knowledge of vendor management, facilities systems, and preventative maintenance programs
- Familiarity with workplace safety, regulatory compliance, and building operations in Germany
- Strong organizational and problem-solving skills with proactive approach to operational improvements
- Ability to balance operational reliability with people-centered workplace experience
- Strong communication skills and collaboration with internal teams, vendors, and building partners
- Experience with workplace management systems, ticketing tools, or facilities platforms (a plus)
- Mindset of ownership and continuous improvement in workplace operations
- Independent work, proactive task management, efficient execution, effective collaboration, and thriving in fast-paced environments
Tasks
- Oversee Berlin Hub facility operations
- Manage building systems (HVAC, electrical, plumbing)
- Implement preventative maintenance programs
- Coordinate reactive facility repairs
- Manage end-to-end vendor relationships
- Negotiate vendor contracts
- Track vendor SLA performance
- Manage vendor performance
- Optimize vendor costs
- Collaborate with landlord and property management
- Ensure smooth daily building operations
- Resolve building infrastructure issues
- Ensure German occupational health compliance
- Ensure fire safety compliance
- Ensure workplace regulations compliance
- Coordinate safety inspections
- Manage safety documentation
- Organize safety drills
- Ensure workplace readiness
- Support emergency response planning
- Support business continuity efforts
- Collaborate with Global Security and IT
- Partner with Workplace Experience and Real Estate teams
- Support seating strategy, capacity, and space optimization
- Drive workplace sustainability initiatives
- Promote energy efficiency
- Implement waste reduction programs
- Ensure responsible procurement practices
- Oversee operational reporting
- Track energy consumption
- Monitor maintenance costs
- Analyze space utilization
- Track workplace KPIs
- Develop operational processes
- Create operational documentation
- Design reporting structures
- Collaborate with IT, Security, Finance, Legal, and People teams
- Ensure a reliable and well-run workplace
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Benefits
Competitive Pay
- Competitive pay
Other Benefits
- Life care
- Risk benefits
- Comprehensive relocation support
- Visa assistance
- Destination services
Mental Health Support
- Mental health care
More Vacation Days
- Ample and defined time off
Modern Equipment
- Home office setup support
Additional Allowances
- Wellness stipends
- Pet care stipends
- Relocation bonus
Learning & Development
- Learning and development opportunities
About the Company
Superhuman
Industry
IT
Description
The company is an AI productivity platform that empowers users to eliminate busywork and enhance communication.
Not a perfect match?
- bunch
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Full-timeOn-siteExperiencedBerlin - WeWork
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Office & Workplace Manager(m/w/x)
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Workplace Experience & Ops Manager(m/w/x)
Full-timeOn-siteSeniorBerlin